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NOTICE: In our ongoing response to the COVID-19 pandemic, the Commission continues to offer Commission meetings via livestream, teleconferencing and videoconferencing. Read details about our COVID precautions here.

National Telephone Discount
Lifeline Awareness Week

Occurs Annually after Labor Day in September

The National Association of Regulatory Utility Commissioners, the National Association of State Utility Consumer Advocates, and the Federal Communications Commission (FCC), have designated the first week after Labor Day—this year, September 14-18, 2020—as National Lifeline Awareness Week.

The purpose of Lifeline Awareness Week is to ensure that eligible low-income families and individuals are aware of the Lifeline Program and its eligibility criteria, non-duplication rules, and annual recertification requirements. Lifeline Awareness Week also services as a way to encourage enrollment in the Lifeline Program.  The Lifeline Program provides vulnerable families and adults with a connection to voice and broadband services that allows them to stay in contact with vital emergency services and community resources.

On April 29, the FCC issued an Order temporarily adjusting the acceptable documentation guidelines for Lifeline. Changes to these guidelines, which were recently extended in FCC Orders released on June 1 and August 17, will ease the documentation burden on those who are recently unemployed due to the pandemic.

More information is available at the following links:

Last Modified on Nov 02, 2020
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