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Provider Training

Upcoming Trainings

Unlocking Implicit Bias

OHCA and partners with the Oklahoma Department of Mental Health and Substance Abuse Services will conduct a webinar titled ‘Unlocking Implicit Bias’ on Thursday, April 15 from 12 p.m. - 1 p.m.

Unconscious attitudes, also known as implicit biases, are ubiquitous and their effects are wide-ranging.

A unique approach to a difficult conversation, “Unlocking Implicit Bias” is an engaging, insight-enhancing, and practical workshop about implicit bias and its effect on society. We approach this difficult topic in a very straightforward, compassionate and empathic, yet, entertaining manner.

The webinar's facilitator is Dr. Jabraan Pasha.

Register to attend the 'Unlocking Implicit Bias' webinar on Thursday, April 15 at 12 p.m.:

In case of inclement weather, we will follow the State of Oklahoma schedule for
non-essential state employees for Oklahoma County. Please check
or your local television stations for information.

Medical Authorization using InterQual®

OHCA will be presenting a webinar titled: ‘Medical Authorization Using InterQual®’ on Thursday, April 29 at 2PM.

This class covers the prior authorization (PA) submission for InterQual®-related procedures and provides resolutions to common errors within the InterQual® review. PAs related to behavioral health, dental, DME, Therapy (OT/PT/ST), pharmacy and waiver are not included. Note: This webinar will not include dental Managed Care Organization (MCO) changes or Medicaid Expansion. For more information, click on the banner from the homepage.

Recommended Audience: Providers who submit PAs related to surgeries, procedures and high-tech imaging.

Register to attend the ‘Medical Authorization Using InterQual®’ on Thursday, April 29 at 2PM:

After registering, you will receive a confirmation email containing information about joining the webinar.

Focus Forward

The Focus Forward Oklahoma Program is working to address issues related to access and utilization of long-acting reversible contraceptives (LARC) through policy, education, and communication. Focus Forward Oklahoma continues to provide no-cost LARC training to Oklahoma providers, and we’ll offer training for clinical support staff this spring. For more information about Focus Forward go to

LARC Training Flyer 2020-2021

2020 Spring Training

Child Health | View Recording  |  View Q&A 
Journey of Claim  | View Recording  |  View Q&A
Outpatient Behavioral Health  | View Recording  |  View Q&A
PCMH Essentials  | View Recording  |  View Q&A
What is SoonerCare  | View Recording  |  View Q&A

Recorded Webinars

Special Processed Claims Webinars
    1500 Professional | View Recording | View Q&A
    UB-04 Institutional | View Recording | View Q&A

Claims Attachment Webinar

Dental Prior Authorization

DME Updates
     Case Managers | View Recording | View Q&A
     Providers | View Recording | View Q&A

Intro To SoonerCare
     Part 1 | View Recording | View Q&A
     Part 2 | View Recording | View Q&A
     Part 3 | View Recording | View Q&A

Letters on the Portal Webinar

LTC Waiver Overview Training

SoonerCare How-to Videos

Contact Us:

Providers may contact the SoonerCare Coordinator to request assistance from a Provider Education Specialist by sending an email to

For immediate assistance with claim research or resolution of other Oklahoma SoonerCare issues, contact the OHCA Call Center at (405) 522-6205 or (800) 522-0114.

Last Modified on Apr 12, 2021
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