Provider Training
OHCA Public Website
OHCA will be conducting a webinar titled “OHCA Public Website” on Thursday, Oct. 14, 2021, from 2 – 3:30 p.m.
The webinar will provide a live demonstration of navigating the OHCA public website (www.oklahoma.gov/OHCA) and contain provider-focused resources. Subjects will include locating forms, policy information, enrollment tools, training resources and more.
Note: Functions through the OHCA Secure Provider Portal will NOT be discussed.
Recommended audience: All Oklahoma Medicaid providers and staff.
Register to attend the “OHCA Public Website” webinar on Thursday, Oct. 14, 2021, from 2 – 3:30 p.m.:
https://okhca.zoom.us/webinar/register/WN_1lIqO8V5S0yvnJZSDqsxJw
After registering, you will receive a confirmation email containing information about joining the webinar.
Understanding the Basics of SoonerCare Expansion Webinar
This class will give participants a better understanding of SoonerCare adult expansion with an overview of expansion eligibility requirements and benefits, a discussion on transition to the Choice program, and cost-sharing information.
Recommended audience: All SoonerCare providers.
Register to attend the “Understanding the Basics of SoonerCare Expansion” webinar on Thursday, Oct. 21, 2021, from 2:00 – 3:30 p.m.: https://okhca.zoom.us/webinar/register/WN_fzP9pgWQR0-0al6smBR2jA.
Register to attend the “Understanding the Basics of SoonerCare Expansion” webinar on Thursday, Oct. 28, 2021, from 2:00 – 3:30 p.m.: https://okhca.zoom.us/webinar/register/WN_92Cx_6VdTUW2HuNhRQDR6Q.
After registering, you will receive a confirmation email containing information about joining the webinar and reminder emails before the webinar begins. Registrants unable to attend the webinar session should notify Soonercareeducation@okhca.org to cancel their registration.
Focus Forward
The Focus Forward Oklahoma Program is working to address issues related to access and utilization of long-acting reversible contraceptives (LARC) through policy, education, and communication. Focus Forward Oklahoma continues to provide no-cost LARC training to Oklahoma providers, and we’ll offer training for clinical support staff this spring. For more information about Focus Forward go to www.focusforwardok.org.
2020 Spring Training
Child Health | View Recording | View Q&A
Journey of Claim | View Recording | View Q&A
Outpatient Behavioral Health | View Recording | View Q&A
PCMH Essentials | View Recording | View Q&A
What is SoonerCare | View Recording | View Q&A
Dental Prior Authorization
View Recording | View Q&A
Dental Updates (July 2021) | View Recording | View Q&A
DME Updates
Case Managers | View Recording | View Q&A
Providers | View Recording | View Q&A
Register a Clerk
Create Clerks
Add Credential Agent
Add Attachments
Other Videos and Documents
Resources
- Adult Limited Dental Benefit Overview
- Adult Limited Dental Benefit Q&A
- Dental Updates & Changes Q&A
- Cost Sharing & Copayments
- ePocrates
- Entering NDC with HCPCS Code
- EVS Guide
- OHCA Public Website
- OHCA Reference Guide
- OTP Billing
- Provider Contract Solutions
- OHCA Resource Guide
- Resources for Screening and Treating Alcohol/Substance Use Disorder
- Sickle Cell - Resources
- Sickle Cell - Webinar
- Sickle Cell - State of Sickle Cell Disease Care
- SoonerCare Adult Expansion Benefits: English | Español
- SoonerCare Adult Expansion FAQ: English | Español
- SoonerCare Provider Portal - Medicaid on the Web
- Uploading Attachments on the Secure Provider Portal
New Provider Tools
- Intro to SoonerCare - Part One Eligibility Verification
- Intro to SoonerCare - Part Two Programs
- Intro to SoonerCare - Part Three Coverage and Exclusions
- EVS Guide
- Provider Contract Solutions
- OHCA Public Website
- OHCA Reference Guide
- Cost Sharing & Copayments
- OHCA Resource Guide
- OHCA Secure Provider Portal Functions
Processes and Programs
- DME Updates - Case Managers
- DME Updates - Providers
- NODOS for OHA
- Intro to SoonerCare - Part One Eligibility Verification
- Intro to SoonerCare - Part Two Programs
- Intro to SoonerCare - Part Three Coverage and Exclusions
- Meals and Lodging Billing Training
- Out-of-State Services Rules Changes
- PASRR Level 1 (LTC-300R) Training
- Patient Dismissal Process
- Pharmacy Training
- SoonerCare Expansion - HAP
- SoonerRide 2021 Presentation
- Telehealth Updates
Claims
- 1500 Claim Submission
- Advanced Claim Denials
- Dental Claims Submissions 2021
- Entering NDC with HCPCS Code
- Billing for TPL
- Meals and Lodging Billing Training
- OTP Billing
- Special Processed Claims - ADA Dental
- Special Processed Claims - 1500 Professional
- Special Processed Claims - UB-04 Institutional
- UB-04 Institutional Claim Submission
- Uploading Attachments on the Secure Provider Portal
Common Q&As
- Adult Limited Dental Benefit Q&A
- Dental Updates & Changes Q&A
- HAP Choice FAQ
- Introduction to SoonerCare:
Part 1 | Part 2 | Part 3 - SoonerCare Adult Expansion FAQ: English | Español
Contact Us
Providers may contact SoonerCareEducation@okhca.org to request training with a Provider Education Specialist. Requests should include the provider’s name and ID, contact information, and a brief description of the training need. For claims or policy assistance, please contact the OHCA provider helpline at 800-522-0114.
For immediate assistance with claim research or resolution of other Oklahoma SoonerCare issues, contact the OHCA Call Center at (405) 522-6205 or (800) 522-0114.
