PROVIDER RESOURCES
- DentaQuest.com
- 833-479-1007
- okproviders@dentaquest.com
General Provider Webinars
- DentaQuest Provider Training – March 2024
- DentaQuest Provider Training Q&A – March 2024
Requests to Change Service Provision Approved by OHCA
- 2024-11 SoonerSelect Dental Process Changes for DentaQuest and Liberty Dental Plan – Effective June 1, 2024
- 2024-17 SoonerSelect Dental DentaQuest Changes – Effective Oct. 1, 2024
- 2024-27 SoonerSelect Dental DentaQuest Changes – Effective Dec. 9, 2024
- LibertyDentalPlan.com
- 888-902-0342
- okprinquiries@libertydentalplan.com
General Provider Resources
General Provider Webinars
- Liberty Dental Provider Training – March 2024
- Liberty Dental Provider Training Q&A – March 2024
Requests to Change Service Provision Approved by OHCA
- 2024-11 SoonerSelect Dental Process Changes for DentaQuest and Liberty Dental Plan – Effective June 1, 2024
- 2024-18 SoonerSelect Dental Liberty Changes – Effective Oct. 1, 2024
- AetnaBetterHealth.com
- 844-365-4385
- Abhnetwork@aetna.com
Provider Notices
- Notices and Newsletters - Provider office hours can be found in the 'Important Notices' drop down.
Prior Authorizations
Credentialing
General Provider Webinars
- Aetna Webinar FAQ – May 2024
Vision Webinars
- EyeMed (Aetna) Webinar Presentation – May 2024
- EyeMed (Aetna) Webinar FAQ – May 2024
Requests to Change Service Provision Approved by OHCA
- 2024-19 SoonerSelect Aetna Service Provision Change – Effective Oct. 1, 2024
- 2025-02_SoonerSelect Aetna Change of Service Pre-Pay Diagnosis Related Group Payment - Effective April 1, 2025
- 2025-09 Aetna Better Health of Oklahoma’s Implementation of PA Requirements for Specific Codes – Effective March 3, 2025
- MAC Document Aetna SEL-0109 New Patient Codes – Effective July 1, 2025
- MAC Document Aetna Custom Drug Maintenance List - Effective September 1, 2025
- MAC Document Aetna SEL-0109 Reinstating PA Requirements for Certain J Codes - Effective September 1, 2025
- MAC Document Aetna SEL-0109 Intensity Modulated Radiation Therapy
- MAC Document Aetna SEL-0109 Anesthesia for Pain Management - Effective 9/24/2025
- MAC Document Aetna SEL-0109 Split Fill-Edit Logic - Effective 10/15/2025
- MAC Document Aetna SEL-0109 Not Adding Prior Authorization Requirement to Certain HCPCS Codes - Effective 10/24/2025
- MAC Document Aetna SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 10/24/2025
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Specific HCPCS Code - Effective 10/23/2025 and 10/10/2025 Respectively
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 10/24/2025 and 9/29/2025 Respectively
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 10/24/2025 and 10/8/2025 Respectively
Prior Authorizations
General Provider Webinars
- Humana Healthy Horizons Webinar FAQ – May 2024
Vision Webinars
- Superior Vision and Humana Health Horizons Presentation – May 2024
- Superior Vision and Humana Healthy Horizons FAQ – May 2024
Requests to Change Service Provision Approved by OHCA
- 2025-08 Emergency Room Evaluation – Effective April 1,, 2025
- Gene Cell Therapy - Effective June 2, 2025
- MAC Document Humana SEL-0109 HCPS Code T1001 - Effective June 23, 2025
- MAC Document Humana SEL-0109 Removal of CPT Codes - Effective July 1, 2025
- MAC Document Humana SEL-0109 Removal of CPT Codes - Effective October 1, 2025
- MAC Document Humana SEL-0109 Custom Drug Maintenance List - Effective September 1, 2025
- MAC Document Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain HCPCS Codes
- MAC Document Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 9/25/2025
- MAC Document Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 9/29/2025
- MAC Document Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain HCPCS Codes - Effective 9/29/2025
- MAC Document Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain HCPCS Codes - Effective 10/8/2025
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Specific HCPCS Code - Effective 10/23/2025 and 10/10/2025 Respectively
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 10/24/2025 and 9/29/2025 Respectively
- MAC Document Aetna and Humana SEL-0109 Not Adding Prior Authorization Requirement for Certain CPT Codes - Effective 10/24/2025 and 10/8/2025 Respectively
- OklahomaCompleteHealth.com
- SoonerSelect: 833-752-1664
- Children's Specialty Program: 833-752-1665
- OklahomaCompleteHealth_PR@OklahomaCompleteHealth.com
Prior Authorizations
- N/A
General Provider Webinars
- N/A
Vision Webinars
Requests to Change Service Provision Approved by OHCA
- 2024-20 PA Criteria for MRI of the Lumbar Spine – Effective Nov. 1, 2024
- 2025-04 SoonerSelect Prior Authorization Process for Tonsillectomies and/or Adenoidectomies for Members Over Age 12 for Oklahoma Complete Health and Oklahoma Complete Health Children’s Specialty Program – Effective Feb. 1, 2025
- 2025-05 SoonerSelect Cumulative Refill Too Soon Threshold for Oklahoma Complete Health and Oklahoma Complete Health Children’s Specialty Program – Effective Feb. 1, 2025
- MAC Document for Oklahoma Complete Health/Oklahoma Complete Health Children's Specialty Program Change of Provisions
Quick Links
Medical/CSP Resources
Credentialing
- Provider Credentialing Letter
- SoonerSelect Provider CVO Schedule
- Credentialing Verification Organization FAQ
Guides
- SoonerSelect Medical Provider Rights Guide
- SoonerSelect CSP Provider Rights Guide
- SoonerSelect Medical Provider Guide
- SoonerSelect CSP Provider Guide
Job Aids
- OHCA Availity Crosswalk
- Job Aid - Submitting Lab Claims
- Job Aid - Submitting Non-Lab Claims
- Provider FAQs
Behavioral Health Services
Non-Emergency Medical Transportation Services
Vision Services
Directed Payment Program