NCIC - Communications Unit

The NCIC – Communications Unit is a 24/7/365 Watch Desk for the OSBI.  This unit monitors, assesses and manages requests for information and assistance received by telephone, email, and the OSBI tip lines. 

They monitor CCTV, alarm systems, and access to the OSBI.  They are the first point of contact for visitors and maintain front end security and visitor identification.

They also assist with support functions for the Information Services Division and other state agencies as well as internal customers on an as-needed basis.