Medical Authorization Unit

Welcome to the Medical Authorization web page. This information is designed to assist the providers with submitting prior authorization requests (PAR) correctly the first time. The goal of MAU is to streamline the PAR process while maintaining compliance with OHCA, state and federal policy and rules.

• Durable Medical Equipment and Supplies| DMEAdmin@okhca.org
• Medical - services such as Testing, Procedures, Surgeries  |  MAUAdmin@okhca.org
• Therapy - Occupational/Physical/Speech| Therapyadmin@okhca.org
• Genetic Testing
• Out of State Services (PDF) 
• InterQual® Criteria

• Behavioral Health 1-800-522-0114 Behavioral Health
• DDSD - Contact DDSD Area Office 1-800-349-9173
• Dental - Contact the Dental Unit 1-800-522-0114 or Dental Prior Authorizations
• Diabetic Supplies and Medications – 1-800-522-0114 option 4 or www.okhca.org/rx
• Personal Care Services - Contact Local County DHS office
• Waiver Programs- Call 1-800-522-0114

• Molecular Diagnostic Testing for Infectious Disease (updated 3/23/26) 
• Psychiatric Collaborative Care and Behavioral Health Integration Services

• Accessing Secure Website (Medicaid on the Web - Training Manual)
• Claim Issues - Contact Provider Services at: 1-800-522-0114
• FAQ's
• General Information
  • Change of Provider
  • Pharmacy Department Information
  • Submitting Photos and Videos  
  • Uploading Attachments on the Secure Provider Portal