Population Care Management (PCM) Programs and Services
High-Risk Obstetrical Care Management (HROB)
- The member’s OB provider initiates High-Risk OB program through the medical prior authorization process.
- Once approved, the member receives an enhanced HROB benefit package, and a nurse care manager follows up throughout the pregnancy.
- The member receives assistance in accessing various resources and services for the newborn.
Other Obstetrical Care Management
- Members are identified for OB Care Management if they are prescribed certain medications for a history of pre-term labor.
- Members and Providers can request OB Care Management directly by contacting the Population Care Management Department, 877-252-6002.
Private Duty Nursing Care Management
- Private Duty Nursing (PDN) is medically necessary care provided on a regular basis by a Licensed Practical Nurse (LPN) or Registered Nurse (RN).
- This benefit is available to SoonerCare children up to age 21 who have complex special health care needs may qualify for in-home nursing service as part of the SoonerCare PDN benefit package.
- These children require community-based alternatives to institutional care.
- Members are determined to be eligible for PDN through the medical authorization process.
- A Population Nurse Care Manager completes face-to-face assessments (telephonic and face-to-face) that is utilized by a physician in the Medical Professional Services Unit to determine the member’s qualification for PDN services.
- These assessments are completed when the provider submits an initial request for services and then the Nurse Care Managers provides periodic reassessments (telephonic and face-to-face) for Private Duty Nursing services, as well as Care Management support.
Oklahoma Cares - Breast and Cervical Cancer Treatment Program
- This program provides SoonerCare benefits to qualifying women in need of treatment (including diagnostic services) for breast and/or cervical cancer. This program is a partnership between OHCA, Oklahoma State Department of Health, Cherokee National and Kaw Nation. Specific medical and financial criteria must be met to qualify.
- Application for the program is initiated by a certified screener. To find a screener:
- Oklahoma State Department of Health: 866-550-5585
- Cherokee Nation - 800-256-0671 Ext. 5442 or 918-453-5442
- Kaw Nation - 580-362-1039 Ext. 229
- Care Managers in Population Care Management participate in the clinical review of applications and provide care management services to women through their enrollment in the program.
Distant Care Coordination
- Nurse Care Managers provide care coordination to members in need of services that are a significant distance from their home, generally 50 miles or more, and/or out of state.
- These services often involve coordination of the authorization to receive care, transportation assistance, and meals/lodging assistance.
Complex Care Management
- Care management is available for members with complex care coordination needs. Care managers work with primary care providers and members to coordinate services and follow-up support.
More information about the above services can be obtained by calling Population Care Management, Monday through Friday, 8:00 a.m. to 5:00 p.m. at 877-252-6002.
Last Modified on
May 02, 2025