Agency Partners are granted access to our Agency View Application. The role of an Agency Partner is to interview the applicant and collect/submit the needed information to determine eligibility. Agency Partners are required to participate in audit processes and maintain records for seven years.
Community Partners are trained in our Home View Application. The role of our Community Partners is to guide the applicants through the application and upload process, assist them in setting up an account, and give the members all of the necessary information to access and update their own accounts.