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SUBCHAPTER 3 - Member Grievances and Appeals, Provider Complains, and State Fair Hearings in SoonerSelect

Section 1Definitions
Section 2Timeframes
Section 3Grievance and appeals system
Section 4Member grievances
Section 5Member appeals
Section 5.1Continuation of benefits pending appeal and state fair hearing
Section 6External medical review and clinical expertise
Section 7Obligation to pay costs of services
Section 8Grievances and appeals notices
Section 9Exhaustion of managed care entity appeals
Section 10Provider complaint system and appeal requests
Section 11Recordkeeping
Section 12State fair hearing for members
Section 13State fair hearing for providers
Section 14Administrative Law Judge (ALJ) jurisdiction

Disclaimer. The OHCA rules found on this Web site are unofficial. The official rules are published by the Oklahoma Secretary of State Office of Administrative Rules as Title 317 of the Oklahoma Administrative Code. To order an official copy of these rules, contact the Office of Administrative Rules at (405) 521-4911.