Global Messages
Posted |
Subject |
Message |
12/20/2011 | CDC Provider Enrollment | Title: CDC Provider Enrollment Run Dates:12/20/2011 – 02/05/2012 PV Type: 11, 53 Attention Behavioral Health Providers – CDC Provider Enrollment In a letter dated 11/30/2011 from Mike Fogarty, CEO of the Oklahoma Health Care Authority, you were notified of the temporary lifting of prior authorizations for outpatient behavioral health, the termination of the Optum contract, and the Client Data Core (CDC) would be required to be submitted as a condition of payment. In preparation for submitting the CDCs, you will be receiving a letter from The Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) in the next day or two. The letter from ODMHSAS is to guide you through the first part of the process to begin submitting CDCs again. The letter has information which is specific to each provider, so you must have it before you begin. If you do not receive this letter by 12/28/2011, you may contact gethelp@odmhsas.org. This first step is to enroll the provider, then to ask which specific staff will need access to CDC data entry and access to reports. Not every staff member may need to be enrolled, just those who need access to the system. The process to enroll the provider and add 10 staff should take about 5 minutes. Within a day or two of enrolling staff members, they will receive an email notification asking them to enroll. If you would like to participate in an optional, 15 minute webinar, which will review this step in the process, please go to http://www.odmhsas.org/cdc_initial_provider_enrollment.htm to sign up. Letter example: http://www.odmhsas.org/ProvEnrollExample.pdf We look forward to working with you. |
12/20/2011 | 278 Prior Authorization Request/Response Companion Guide Document Now Available | RE: 278 Prior Authorization Request/Response Companion Guide Document Now Available The 278 Companion Guide document is now available. Please refer to the 278 Companion Guide Document and make any necessary changes to your system to request prior authorizations via this ASC X12 5010 format. Requesting prior authorizations via this transaction is NOT required by the OHCA and providers may continue using the existing process to request prior authorizations. All 5010 Companion Guide documents are located at: 5010 Companion Guides and NCPDP D.0 Payer Sheet. |
Attention: Electronic 276 submitters: Updated 5010 Companion Guide Documents Available Updates have been made to the 276/277 Companion Guide Document. E2 has been removed from the transaction identifiers at GS08 and ST03 segments. Please refer to the updated 276/277 Companion Guide Document and make any necessary changes to your system. The ASC X12 5010 transactions will be the standard format beginning 01/01/2012. All 5010 Companion Guide documents are located at: 5010 Companion Guides and NCPDP D.0 Payer Sheet. |
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12/20/2011 | Electronic 270 submitters: Updated 5010 Companion Guide Documents Available | Attention: Electronic 270 submitters: Updated 5010 Companion Guide Documents Available Updates have been made to the 270/271 Companion Guide Document regarding proper placement of data in the ISA06 and ISA08 segments. Please refer to the updated 270/271 Companion Guide Document and make any necessary changes to your system. The ASC X12 5010 transactions will be the standard format beginning 01/01/2012. All 5010 Companion Guide documents are located at: 5010 Companion Guides and NCPDP D.0 Payer Sheet. |
12/20/2011 | Electronic 837P and 837D submitters: Updated 5010 Companion Guide Documents Available | Attention: Electronic 837P and 837D submitters: Updated 5010 Companion Guide Documents Available Updates have been made to the 837P and 837D Companion Guide Documents regarding proper placement of the Rendering Provider ZIP+4 on these two transactions. The ZIP+4 is necessary in some cases to crosswalk the NPI of rendering providers with more than one service location. The 5010 837P and 837D Technical Reports have been interpreted such that the REF Rendering Provider Secondary Information segment at both the header and detail segment cannot be used with an NPI in the NM109 element of the same loop. As a result, OHCA is requiring the Rendering Provider's ZIP+4 information in the 5010 transactions to be entered in the NTE segment at the header and/or detail level on the 837P, and at the header level on the 837D. Please refer to the updated 837P and 837D Companion Guide Documents and make any necessary changes to your system. The ASC X12 5010 transactions will be the standard format beginning 01/01/2012. All 5010 Companion Guide documents are located at: 5010 Companion Guides and NCPDP D.0 Payer Sheet. |
12/14/2011 | PSYCH Testing | Title: PSYCH Testing Run Date: 12/12/2011 – 01/27/2012 PV Type: 11, 53 Spc: 110, 112, 121, 115, 535, 536, 585 Dear Behavioral Health Provider, Beginning December 13, 2011 you can call OHCA to determine if a member had had previous testing within the last year. Call 405-522-7861. OHCA staff will be able to assist. If you need to leave a message, we will call back as soon as possible. If you have any questions Please call the OHCA call center at 1-800-522-0114. |
12/13/2011 | 5010 Conference Call hosted by HP Enterprise SVS |
Title: 5010 Conference Call hosted by HP Enterprise SVS Run Dates: 12/13/2011 – 12/17/2011 Pv Types: All Target Audience: EDI batch file submitters HP Enterprise Services will host a 5010 conference call on Friday, December 16th from 1:30 - 2:30 central time. The following topics will be discussed: - 5010 testing update All SoonerCare EDI submitters, billing agents, clearinghouses, VANS, and software vendors are welcome to attend this teleconference. Please contact the EDI Helpdesk with any questions at (405) 522-0114, option 2, 2. Date: Friday December 16, 2011 |
12/12/2011 | PSYCH Testing Run Date: 12/12/2011 – 01/27/2012 | Title: PSYCH Testing Run Date: 12/12/2011 – 01/27/2012 PV Type: 11, 53 Spc: 110, 112, 121, 115, 535, 536, 585 Dear Behavioral Health Provider, Beginning December 13, 2011 you can call OHCA to determine if a member had had previous testing within the last year. Call 405-522-7861. OHCA staff will be able to assist. If you need to leave a message, we will call back as soon as possible. If you have any questions Please call the OHCA call center at 1-405-522-0114. |
12/12/2011 | Electronically Submitted Claims Only 4010 to 5010 Cutover Schedule – Extended Maintenance Period | Title: Electronically Submitted Claims Only 4010 to 5010 Cutover Schedule – Extended Maintenance Period Run Dates: 12/12/2011 – 01/27/2012 PV Types: All 4010 To 5010 Cutover Schedule – Extended Maintenance Period for Electronically Submitted Claims Only: • OKMMIS will be down from Saturday December 31, 2011 at 6:00 p.m. until Sunday, January 1, 2012 at 5:00 a.m. • Effective Saturday, December 31, 2011 at 6:00 p.m., all EDI claims submissions must be in ASCX12 5010 format. Please refer to the Banner Messages listed on the OHCA Public Website for additional information. |
12/8/2011 | UPDATE from Conference Calls: BH PA, CDC Process |
Title: UPDATE from Conference Calls: BH PA, CDC Process Run Date: 12/08/2011 – 01/23/2012 PV Type: 11, 53, Spc: 110, 112, 121, 115, 535, 536, 585 Dear Outpatient Provider, This information follows the first scheduled conference call hosted by ODMHSAS and OHCA regarding questions about the changes in the authorization/CDC process. Below are websites [that were referenced in the conference calls of December 6th & 7th, 2011] where forms and information related to CDC submission are available to you. www.odmhsas.org/arc.htm (DMH providers) www.Odmhsas.org/arc2.htm (Non DMH providers) |
12/7/2011 | CPAP Authorization Guideline Revisions | Title: CPAP Authorization Guideline Revisions Run Date: 12/08/2011 – 01/31/2012 PV Types: 250 DME Providers Effective January 1, 2012, OHCA will implement new CPAP Authorization guidelines to align with CMS LCD # L11518 (Revised 10/1/2011).
OHCA will offer a purchase option for members who qualify for continuation – see DME website for instructions. |
12/7/2011 | Ultrasound Benefit Clarification re: Provider Letter 2011-54 | Title: Ultrasound Benefit Clarification re: Provider Letter 2011-54 Run Date: 12/07/2011 – 01/25/2012 PV Types: 31 – Physician In our recent Provider Letter 2011-54 sent last week, the portion in brackets below is not accurate. MFM alone or with the member’s chosen obstetric provider coordinate care and they will determine where the additional ultrasounds need to be performed. We apologize for any confusion this might have caused. Women deemed high-risk, based on criteria established by the OHCA, may receive prior authorization for medically necessary enhanced benefits, which include six additional ultrasounds, [which must also be performed by an MFM]. Women who have a high-risk pregnancy can be cared for by a board certified diplomat in Maternal Fetal Medicine alone or along with her chosen obstetric provider. The CPT Codes for high risk ultrasounds are 76815, 76816 and 76817 and are only compensable for women deemed high risk by OHCA. |
12/5/2011 | Conference Calls: BH PA, CDC Process |
Title: Conference Calls: BH PA, CDC Process Run Date: 12/05/2011 – 01/20/2012 PV Type: 11, 53 Spc: 110, 112, 121, 585, 115, 535, 583, 536 Dear Outpatient Provider, ODMHSAS, along with OHCA, will be hosting several conference calls to answer your questions about the changes in the authorization/CDC process. We have set aside the following times for your convenience. Tuesday, December 6th @ 3:30 pm • There is no need to be on both calls. The information will be repeated. Please use the following number and access code: 1-877-402-9757 |
11/30/2011 | TENS UNIT – PA Requirement Removed | Title: TENS UNIT – PA Requirement Removed Run Date: 11/30/2011 - 01/31/2012 PV Types: 250 – DME/Medical Supply Dealers Please be advised that effective January 1, 2012, OHCA will implement a change for TENS units. NO Prior Authorization will be required for HCPCS codes E0720 and E0730. E0720 – Transcutaneous electric nerve stimulation (TENS) device, 2 lead, localized stimulation. A physician signed copy of the HCA-39 (CMN for TENS devices) must be kept on file at the provider’s location showing evidence of a 30 day trial and follow-up by the physician prior to billing. The HCA-39 must be kept on file at the provider’s location in case of an audit. |
11/17/2011 | Online-Generated Letters (Expirations) |
Title: Online-Generated Letters (Expirations) PV Types: All Run Date: 11/17/2011 - Indefinite OHCA is GOING GREEN! Look for upcoming notifications via email. If we do not have your email, please notify us at www.okhca.org or call OHCA Provider Contracts at (800)522-0114 Option #5. If you do not retrieve this information within 14 days, you receive a paper letter via the US postal service. Thank you for your support of the OHCA’s green effort! |
11/16/2011 | 5010 Testing Request Form | Title: 5010 Testing Request Form PV Types: All Run Date: 11/15/2011 – 01/01/2012 OHCA and HP will soon open up 5010 testing for all current trading partners. If you have not done so already please submit a 5010 Testing Request form. This electronic form is located on the OHCA website at www.okhca.org/edi. When you submit this form we will be able to convert your current trading partner agreements to the appropriate agreements for version 5010 HIPAA compliance testing purposes. If you choose not to submit the form we will be unable to test with your organization. Please contact the EDI Helpdesk with any questions at (800) 522-0114, option 2, 2. |
11/16/2011 | H2017 Billed with HW Modifier |
Title: H2017 Billed with HW Modifier Run Date: 11/15/2011 – 01/01/2012 PV Types: 11, Spc: 111, 118 For DOS after 10/1/2011 when billing H2017 the HW modifier must be in the 3rd position. If you have claims that have paid incorrectly, please void that claim and bill them according to the following sequence H2017 HE/HV/HH/HF, HQ, HW to get the appropriate rate. |
11/14/2011 | BH – H2017 Billings for DOS after 10/01/2011 |
Title: BH – H2017 Billings for DOS after 10/01/2011 Run Date: 11/14/2011 – 12/31/2011 PV Types: 110 – Outpatient Mental Health Clinic, 111 – Community Mental Health Center (CMHC), 118 – Mental Health/DMHSAS There was a slight glitch in the claims file related to H2017 billings for DOS after 10/1/2011. It was not allowing the appropriate group therapy units to be billed. This was corrected over the weekend. You can resubmit these claims for reprocessing. Remember to void your original claim so the system will not deny as a duplicate submission. Thank you. |
11/14/2011 | 5010 Conference Call & Webinar hosted by HP Enterprise Services |
5010 Conference Call & Webinar hosted by HP Enterprise Services Target Audience: EDI batch file submitters Marvin Dale IN CASE YOU MISSED IT! 5010 Conference Call & Webinar hosted by HP Enterprise Services HP Enterprise Services will host a 5010 Webinar on Friday, November 18th from 1:30 – 2:30 central time. The following topics will be discussed: 5010 testing update; 5010 Overview; The SoonerCare Approach to 5010 Implementation; Tips for Passing Compliance; NCPDP D.0; NPI Crosswalk for 5010 ; What’s New: Secure Site Changes, New EDI Transaction; Q&A All SoonerCare EDI submitters, billing agents, clearinghouses, VANS, and software vendors that are familiar with loops and segments of the current 4010 requirements are welcome to attend this webinar event. Future 5010 teleconferences and webinar events will also be offered, dates and times to be determined. Date: Friday November 18, 2011 1. View the presentation by clicking the following link and entering your name AND the participant key below: https://www.rooms.hp.com/attend/default.aspx?key=EP2BVB4WXE 2. Listen to the presentation by dialing the following number and entering the conference pin code: Please contact the EDI Helpdesk with any questions at (405) 522-0114, option 2, 2. |
11/4/2011 | Speech Therapy when English is not the Primary Language | Title: Speech Therapy when English is not the Primary Language Run Date: 11/04/2011 - 12/19/2011 PV Types: 173 – Speech/Hearing Therapist, 182 – Speech/Hearing Clinic Effective immediately: All speech therapy requests for children who are bilingual or for whom English is not the primary language must include the following information in the evaluation report:
Please make sure that goals address delay or disorder and specific problems. |
10/27/2011 | Notification Process for Admissions and Discharges from PRTF Providers | Title: Notification Process for Admissions and Discharges from PRTF Providers Run Dates: 10/26/2011 – 12/10/2011 PV Types: 01, Spc: 013, 015 We need to make you aware of a slight change in the notification process for admissions and discharges from your facilities. Effective Monday, October 31, 2011, admission and discharge information needs to be faxed to 405-530-7236. This slight change will allow immediate update of the member file to insure appropriate payments are made for these members and has no impact on your interaction with Optum for Prior Authorizations. A sample of the information needed on the form is included below for your information. You can find the form on the Optum website under “Provider & State Staff” tab in the inpatient forms section. Residential Admit/Discharge Reporting Form: Please note this is to be completed for every admit and discharge (this includes upgrades and downgrades) RTC level of care. Please fax to 405-530-7236. Please print clearly.
Remember to call Optum for all Prior Authorizations questions. |
10/26/2011 | 5010 Webinar hosted by HP Enterprise Services | Title: 5010 Webinar hosted by HP Enterprise Services Run Dates: 10/25/2011 – 10/29/2011 Pv Types: All HP Enterprise Services will host a 5010 Webinar on Friday, October 28th from 1:30 – 2:30 central time. The following topics will be discussed: 5010 Overview; The SoonerCare Approach to 5010 Implementation; Tips for Passing Compliance; NCPDP D.0; NPI Crosswalk for 5010 ; What’s New: Secure Site Changes, New EDI Transaction; Q&A All SoonerCare EDI submitters, billing agents, clearinghouses, VANS, and software vendors that are familiar with loops and segments of the current 4010 requirements are welcome to attend this webinar event. Future 5010 teleconferences and webinar events will also be offered, dates and times to be determined. Please contact the EDI Helpdesk with any questions at (405) 522-0114, option 2, 2. Date: Friday October 28, 2011 |
10/14/2011 | Mirena IUD |
Title: Mirena IUD Run Date: 10/24/2011 – 12/06/2011 PV Types: All SoonerCare reminds providers offering Mirena® birth control that OHCA reimburses for one IUD without prior authorization within a 5-year period. Additional IUDs require a prior authorization. Subsequent unit(s) must be medically necessary which does not include replacing an IUD product removed before the end of the 5-year IUD product life span because the member no longer wanted birth control. |
10/19/2011 | DMEPOS Provider Workshop | Title: DMEPOS Provider Workshop Run Dates: 10/19/11 thru 11/4/11 PV Types: 250 – DME/Medical Supply Dealers Please follow this link to register for the DMEPOS Provider Workshop scheduled to be held at the OHCA office in Oklahoma City on Monday, November 7, 2011 at 1:00 PM to 4:00 PM - (Expired Link) Space is limited so register soon. If you have specific areas of concern please indicate in the space provided on the registration. Topics to be covered are new DME Repair Claims Process, REUSE Program Update, Oxygen CMN Review, and other agenda items as time permits. Please sign in at the FAR NORTH entrance to Shepherd Mall located at 2401 NW 23rd St - Suite 1A, Oklahoma City, OK 73107. Contact Stan Ruffner, DMEPOS Director at stan.ruffner@okhca.org if you have any questions about this workshop. |
10/18/2011 | PA Contract Renewals (Expirations) |
Title: PA Contract Renewals (Expirations) Run Date: 10/17/2011-12/01/2011 PV Types: 100 – Physician Assistants Dear Primary Care Provider: REMINDER: SoonerCare and Insure Oklahoma contracts for Physician Assistants will expire on January 31, 2012. OHCA requests that Physician Assistants who serve as PCPs for SoonerCare Choice or Insure Oklahoma renew their contracts before November 30, 2011. Because of system limitations, PCPs who have not completed contract renewals by November 30th will not appear in online provider directories and will not be able to receive new enrollments on their panels until the contract is renewed. Please note that groups, physicians, and nurse practitioners who have PCP contracts do NOT have to renew at this time. Only Physician Assistant contracts expire January 31st. If you have any questions regarding contract renewal, please call (800)522-0114 or (405)522-6205, option #5. |
10/17/2011 | 5010 Conference Call Hosted by HP Enterprise Svs | Title: 5010 Conference Call Hosted by HP Enterprise Svs Run Date: 10/14/2011 – 10/22/2011 PV Types: All Target Audience: EDI Batch File Submitters The following topics will be discussed:
All SoonerCare EDI submitters, billing agents, clearinghouses, VANS, and software vendors are welcome to attend this teleconference. Please contact the EDI Helpdesk with any questions at (405) 522-0114, option 2, 2. Date: Friday October 21, 2011 |
10/13/2011 | Customer Data Core (CDC) Training |
Title: Customer Data Core (CDC) Training Run Date: 10/13/2011 – 11/01/2011 PV Type: 53 - LBHPs Customer Data Core (CDC) Training The trainings will be split into different groups. Two trainings will focus on the CDC and how it pertains to individually-contracted LBHPs and the other two will be focused on the CDC and how that affects outpatient agencies. This is an OPTIONAL training and is focused on the data elements. This training will NOT be covering data entry in ProviderConnect. It is strongly recommended that each attendee log in 10-15 minutes prior to the start of the webinar. Thank you and hope to see you there. CDC Training for Individually-contracted LBHPs (not working at outpatient agencies) |
10/11/2011 | Updated CPT-HCPCS Codes | Title: Updated CPT-HCPCS Codes Run Date: 10/10/2011 – 11/25/2011 PV Types:
In excess of 185 CPT/HCPCS codes failed to update in the July 1, 2011 Physician Fee Schedule (PFS) update. These codes were updated by 9/1/2011. All claims with a date of service after 06/30/2011 that were processed between 07/01/2011 and 08/31/2011 which contain affected codes will be reprocessed. The reprocessed claims will appear on provider remits 10/26/2011 and the ICN will begin with “5211286”. Reprocessing will result in either a slightly higher or a slightly lower payment. The change in payment should not be significant. |
10/7/2011 | General Info to BH Providers re: OPTUM, etc | Title: General Info to BH Providers re: OPTUM, etc Run Date: 10/07/2011 – 11/22/2011 PV Types:
As part of the OHCA commitment to our Behavioral Health provider community we want to assist you in a timely manner when you have questions. Please note the following contact information. OPTUM Health is our new Prior Authorizations (PA) vendor. Please continue to contact them for PA submissions and subsequent follow-up at: 2401 NW 23rd Street Suite 1B, OKC, OK 73107; phone (800)854-0833; FAX (855)543-5921; or their website at www.optumhealthoklahoma.com. For all other inquiries please call the OHCA Call Center at (800)522-0114 or locally (405)522-6205. ‘Option 1’ will assist you with claims, policy, and general questions about the agency. ‘Option 5’ will connect you with an experienced provider enrollment staff member to assist with your contract questions. With recent changes in Behavioral Health staff we wanted to remind you that OHCA has many OHCA staff able to assist you in a timely manner. Thank you for your continued support of our SoonerCare members. |
10/4/2011 | Speech Therapy re: More than one CPT code | Title: Speech Therapy re: More than one CPT code Run Date: 10/04/2011 – 11/19/2011 PV Types: 173 Speech/Hearing Therapist 182 Speech/Hearing Clinic When requesting approval for more than one CPT code, you must identify which goal (s) will be addressed for each CPT code. This helps the consultant evaluate appropriateness of the units requested for each service. When responding to a request for additional information, please initial and date any revisions. Also, initial any corrections made to the forms. This will help the reviewer identify the new information. |
10/4/2011 | IFMC Name Change [To Telligen] |
TITLE: IFMC Name Change [To Telligen] Run Date: 10/04/2011 – 11/19/2011 PV Types: All OHCA has worked with IFMC since February 2008 with the launch of the SoonerCare Health Management Program. OHCA’s relationship with IFMC expanded when they took over responsibility for External Quality Review functions on July 1, 2011. They continue to support both programs and have been an important partner of the Health Care Authority. IFMC recently announced a change in their corporate identity which included a new corporate name. Their new name is Telligen. This change is effective immediately. Although the name has changed, all other aspects of program operations will remain the same. Telligen will continue to operate from the same office in Oklahoma City with the same mailing address and phone numbers. The only other change is the email address for Telligen staff. The new domain name is Telligen.org (replacing IFMC.org). |
9/20/2011 | 2011 CPT codes for Pelvic & Abdominal Tomographies | Title: 2011 CPT codes for Pelvic & Abdominal Tomographies Run Date: 09/19/2011 – 12/19/2011 PV Types: 341 – Radiologist 2011 CPT has combined the codes for pelvic and abdominal tomographies into three new codes, 74176, 74177, and 74178. The old codes for the abdomen and the pelvis still exist, but when the two services are performed together the new codes should be billed. Our system is automatically rebundling your 2010 claims with the old codes and paying for the combined service. We have initiated a protocol to process these 2010 service dates and pay them as they would have been reimbursed prior to 2011. Please resubmit all 2010 claims that have been denied or paid incorrectly for reprocessing. Claims for service dates after 1/1/2011 should be billed using the new codes when these services are combined. Beginning Monday, 09/15/2011, you will have 90 business days to resubmit these claims. After that we will need to change the system back to support 2011 CPT code claims criteria. |
9/12/2011 | Outpatient Behavioral Health Agency Providers: Individual Rendering Provider Enrollment Information |
TITLE: Outpatient Behavioral Health Agency Providers: Individual Rendering Provider Enrollment Information Run Date: 09/12/2011 – 10/23/2011 PV Types: 110 – Outpatient Mental Health Clinic
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9/12/2011 | Fluoride Varnish | Title: Fluoride Varnish Run Date: 09/12/2011 – 10/23/2011 PV Types: All Attention Medical Home Providers: This is a reminder that Primary Care Providers may be reimbursed for the application of fluoride varnish beginning 7-1-2011. Please see OHCA 2011-32 for specifics! OHCA wishes to clarify some confusion regarding the training required to provide and be reimbursed for this procedure. Online required training is available at www.aap.org/oralhealth (Smiles for Life National Oral Health Curriculum). Two sessions are required: 1) Child Oral Health Assessment &, 2) Fluoride Varnish. If your office has submitted certificates for other curriculums this could prevent us from certifying you and could affect payment. Thank you for your cooperation. |
9/12/2011 | Provider Letter 2011-40 Re: Hydroxyprogesterone Injections |
Title: Provider Letter 2011-40 Re: Hydroxyprogesterone Injections Run Date: 09/12/2011-10/27/2011 PV Types: All The effective date for Provider Letter 2011-40, re: Hydroxyprogesterone injections prior authorization requirement, is 09/15/2011. If you have denied claims for dates of service prior to 09/15/2011, please refile your claims. |
9/8/2011 | Reminder: 2011 Fall Training Registration |
Title: Reminder: 2011 Fall Training Registration PV: All Run Date: 09/08/2011 – 10/31/2011 Registration for the Durant Fall Workshop [scheduled for September 14th, 2011] closed effective 09/07/2011. Walk-in registration will be allowed at this location beginning at 8:00 a.m. on September 14th. Workshops will begin at 8:30 a.m. Lawton, OKC and Tulsa registration remains open at this time. Register today! We look forward to seeing you this Fall! |
8/31/2011 | 2011 Fall Provider Workshop Training |
Title: 2011 Fall Provider Workshop Training Run Date: 08/31/2011 – 10/25/2011 PV Types: All PLEASE JOIN US FOR THE 2011 FALL PROVIDER WORKSHOP! Durant, OK will be the first stop on September 14th followed by: Lawton, September 29th; Tulsa, October 11th – 12th; and, conclude in Oklahoma City, October 26th – 27th. |
8/31/2011 | WEBINAR: Rendering Provider ID/Master PA | Title: WEBINAR: Rendering Provider ID/Master PA Run Date: 08/29/2011 – 09/27/2011 PV Types: 110 – Outpatient Mental Health Clinic Outpatient Behavioral Health Contracted Agencies: Webinar trainings will be hosted by the OHCA and will review two major changes for OPBH contracted agencies: rendering requirement on the claim, and, the assignment of a Master PA ID for the agency. These changes will be implemented on October 1, 2011 and apply only to OPBH agencies. This training does not pertain to private practitioners, LBHPs or psychologists. The first change is the requirement to enroll the OPBH agency individual rendering staff with OHCA. Effective 10/01/2011, the individual rendering provider number will be required on all OPBH claims. The second change is the assignment of the Agency Master PA ID for OPBH agencies. It is important for all individuals who provide services within a behavioral health outpatient agency and any person responsible for billing at your OPBH agency to attend this training. There are a limited number of spaces available for the webinars. Register for one of the webinars now by using the internet address listed below: Wednesday, 09/07/2011, 9:00 – 10:00 a.m.: Tuesday, 09/13/2011, 3:30 – 4:00 p.m.: Monday, 09/26/2011, 10:00 – 11:00 a.m.: |
8/22/2011 | School-Based Training | Title: School-Based Training Run Dates: 08/22/2011 – 09/29/2011 PV Types: 12, 120 School Corp School-Based Training is scheduled for the following dates: September 19, 2011 – Poteau (1:00pm to 03:00pm) |
8/15/2011 | Provider Services Telephone Number Change | Title: Provider Services Telephone Number Change Run Date: 08/16/20111 – 10/01/2011 PV Types: All Due to impending migration to a new telephone system, 1-877-823-4529 option 2 is no longer a valid option. The elimination of this option was earlier than anticipated. We apologize for any inconvenience. Providers needing assistance should contact OHCA Call Center @ 1-800-522-0114 option 1. |
8/12/2011 | Vaccines for Dually Eligible Members |
Title: Vaccines for Dually Eligible Members Run Date: 08/12/2011 – 09/27/2011 PV Types: All Vaccines not covered by Medicare Part B are covered by Medicare Part D. There are two options for addressing this issue: (1) the provider may write a prescription for the vaccine and the patient can bring it to the office for administration, or (2) the provider can have the patient pay for the vaccine and then the patient files a claim with their Medicare Part D plan for reimbursement. The administration fee of a Medicare Part D vaccine is not covered by Medicare Part B or Part D. SoonerCare does not cover the cost of a vaccine administration for adults past the age of 26. When the service is not compensable by any of these plans, the provider may bill the patient for the vaccine administration. Dually eligible children through the age of 18 should continue to get vaccines through the Vaccine for Children (VFC) Program. The administration fee for these vaccines is covered by SoonerCare in the same way it is covered for Medicaid-only eligible children. Before giving a vaccine to a dually eligible patient you should inform them of their financial responsibilities. |
8/10/2011 | 5010 HIPAA Companion Documents |
Title: 5010 HIPAA Companion Documents Run Date: 08/10/2011 - 12/31/2011 PV Types: All The 5010 HIPAA Companion Documents that will be implemented on 1/1/2012 are posted on the OHCA EDI page under resources. You risk claim rejections and interrupted cash flow if your electronic claims are not submitted in this new format. Please contact your clearinghouses and billing agencies to make sure they are aware of this important change on 1/1/2012. We will also be having a 5010 compliance class in the upcoming fall workshops. Registration for the workshops will be posted to the site on August 18, 2011. |
8/1/2011 | Focus on Excellence Contract | Title: Focus on Excellence Contract Run Date: 08/01/2011 - 09/15/2011 PV Types: 03; spc 030, 035 The contract with My InnerView for the Focus on Excellence (FOE) has expired. The Oklahoma Health Care Authority (OHCA) is in the process of writing an RFP to contract for these services. The FOE program has not changed. Information necessary for payment rates are already collected by MI for payments through December 31, 2011. Payments continue to be calculated on data from the previous two quarters. You will receive further information prior to January 1, 2012 on changes and data collection methodology. The FOE Web site is currently housed at OHCA and is operational. You may continue to update facility profiles in the same manner as before. All questions concerning the FOE program should be directed to FOE staff. |
7/26/2011 | OHCA Provider Letter 2011-42 | Title: OHCA Provider Letter 2011-42 To: All Providers Run Date: 07/26/2011 – 09/16/2011 Please disregard OHCA Provider Letter 2011-42 as the information is incomplete. An updated letter will be issued at a later date. Thank you for your continued support. |
7/20/2011 | School Based Billing Rates | Title: School Based Billing Rates Run Date: 07/20/2011 – 09/05/2011 PV Types: 12; 120 Effective 7/1/2011 School-Based billing rates have changed. Review the update fee-schedule rates on the OHCA website at |
7/20/2011 | BPAP and CPAP Supply Utilization Changes | Title: BPAP and CPAP Supply Utilization Changes Run Dates: 07/20/2011 – 09/05//2011 PV Types: 250 – DME/Medical Supply Dealers The following BPAP and CPAP Supply codes are currently set for utilization at 1 per year. Effective August 1, 2011, the codes listed are eligible for additional units with Prior Authorization and medical necessity to support the additional units. A7027 – Combination oral/nasal mask used with CPAP This change will allow for medically necessary supplies to be replaced prior to the one year limit if prior authorized. Contact Stan Ruffner, DMEPOS Director at stan.ruffner@okhca.org if you have any questions about this change. |
7/20/2011 | Medicare/Medicaid Dual Eligibles | Title: Medicare/Medicaid Dual Eligibles Run Date: 07/13/2011 – 09/05/2011 Pv Types: All This is a reminder to all providers serving our dually eligible members (Medicare and Medicaid eligible). When Medicare Part B does not cover a physician administered/outpatient drug, the drug then falls under the jurisdiction of Medicare Part D. This also applies to physician administered contraceptives. A Medicare Part D plan must cover at least 2 drugs in every drug category. Additional drugs may be available with prior authorization or by appeal. Each Part D plan has a separate formulary and appeals process. Medicaid will pay the co-insurance and deductible for the administration of the drug. FYI: Part D formularies are available at www.epocrates.com. |
7/20/2011 | Behavioral Health ICD-9 Diagnoses Codes (Clarification) | Title: Behavioral Health ICD-9 Diagnoses Codes (Clarification) Run Date: 07/19/2011 – 09/05/2011 PV Types: 11 – Mental Health Provider 53 – Licensed Beh Health Practitioner REMINDER: Please DO NOT use decimal points with your ICD-9 Diagnoses Codes when submitting claims. As a general rule, using decimal points may result in your claim(s) being denied and payment(s) delayed. Thank you. |
7/15/2011 | Voided Claim Error: Code 167 | Title: Voided Claim Error: Code 167 Run Date: 07/15/2011 – 09/05/2011 PV Types: All If you try to void/adjust a claim and receive an error: “Void may have failed. No response available. Code 167”, please wait and try to void/adjust the claim after July 30, 2011. These claims are being processed as a mass adjustment that WILL NOT affect provider payments. |
7/13/2011 | PA Requirement for Panoramic Xrays |
Title: PA Requirement for Panoramic Xrays Run Date: 07/13/2011 – 08/31/2011 PV Types: 27; Spc: 086, 271, 272, 273, 274 Prior Authorization is required for panoramic x-rays for members 0-5 years of age, effective 7-1-2011. |
7/6/2011 | Reminder to Watch for Updates #2 |
Title: Reminder to Watch for Updates #2 Run Dates: 07/05/2011 – 08/20/2011 PV Types: All Provider letters outlining information regarding recent changes in policy promulgated through the Administrative Procedures Act can be viewed on the OHCA public website on our Provider Letters page. Please remember to check the OHCA Public Website (at the above listed website) to access important information which may have an impact on the services that you provide to Oklahoma’s SoonerCare and Insure Oklahoma members. If you have questions please contact the SoonerCare Provider Services Office at (877)823-4529 option 2. Thank you. |
7/5/2011 | Reminder to Watch for Updates |
Title: Reminder to Watch for Updates Run Dates: 07/05/2011 – 08/20/2011 PV Types: All Changes to provider letters that outline information regarding changes in policy that have been promulgated through the Administrative Procedures Act were heard and approved at the March 10, 2011 OHCA board meeting and were adopted by the legislature May 10, 2011 Please remember to check the OHCA Public Website Provider Letters page to access important information which may have an impact on the services that you provide to Oklahoma’s SoonerCare and Insure Oklahoma members. If you have questions please contact the SoonerCare Provider Services Office at (877)823-4529 option 2. Thank you. |
7/5/2011 | MUE Edited Codes Billed Over the Allowed Limit |
Title: MUE Edited Codes Billed Over the Allowed Limit Run Dates: 07/05/2011 – 08/20/2011 PV Types: All Procedures and services that are subject to Medically Unlikely Edits (MUE) may be allowed to exceed those limits if medical necessity is established for the additional units. Documentation must be appended with the claim to support the additional services and the additional units must be billed on separate lines with the appropriate modifiers listed to show it is a repeated service. |
6/25/2011 | Annual Update to RBRVS Fee Schedule |
Title: Annual Update to RBRVS Fee Schedule Run Date: 06/20/2011 – 08/05/2011 PV Types: All This is our annual reminder that we rebase our provider RBRVS fee schedule effective July 1 of each year. This allows us to incorporate all Medicare fee schedule changes and follows our current approved methodology. The rate cut of 3.25% is still in effect. |
6/17/2011 | Dental Documentation Materials |
Title: Dental Documentation Materials Run Date: 06/15-2011 – 08/01/2011 PV Types: 27 – Dentist MESSAGE: Per policy, as of 7-1-2011, the OHCA Dental Unit will not return [to you] any documentation submitted pertaining to Dental Prior Authorizations. Please send diagnostic quality copies to ensure timely action. Thank you for your continued participation in the SoonerCare Program. |
6/17/2011 | Mailing Address for Dental Prior Authorizations |
Title: Mailing Address for Dental Prior Authorizations Run Date: 06/15-2011 – 08/01/2011 PV Types: 27 – Dentist MESSAGE: Please send all Dental PA requests to: Please do not send any correspondence to our former physical address at Lincoln Plaza on Lincoln Blvd, OKC. Thank you for your continued participation in the SoonerCare Program. |
5/17/2011 | 2011 Tulsa Spring Provider Training | Title: 2011 Tulsa Spring Provider Training Run Date: 05/16/2011 – 05/25/2011 PV Type: All Registration for the Tulsa Spring Provider Workshop will close at 5 p.m. on May 17th! Walk-in registrations will be limited and on a first come, first serve basis on the day of the workshops. We look forward to seeing you there! |
5/16/2011 | DME – Orthoses Not Otherwise Classified Codes – Prior Authorization Requirement |
Title: DME – Orthoses Not Otherwise Classified Codes – Prior Authorization Requirement Run Dates: 05/16/2011 – 06/30/2011 PV Type: 17-Therapists, 25 - DME As always, please use the most specific HCPCS code when billing. These codes are to be used only in the event that there is no HCPCS code that describes the specific product: |
4/27/2011 | 2011 OKC Spring Provider Training |
TITLE: 2011 OKC Spring Provider Training Run Date: 04/27/2011-05/11/2011 Pv Types: All Registration for the Oklahoma City spring provider workshop will close at 5pm on May 4th! Registration for the Tulsa workshop remains available at this time. Walk-in registrations will be limited and on a first come, first serve basis on the day of the workshops. We look forward to seeing you there! Go to our Training page to register. |
4/5/2011 | School Based Fee Schedule Re: Procedure Code 97150 |
Title: School Based Fee Schedule Run Date: 04/05/2011 – 05/20/2011 PV Type: 12 / SPC 120 MESSAGE Effective April 1, 2011: The School Based Fee Schedule has changed in reference to therapeutic group therapy procedure code 97150. Providers will only be allowed to bill one daily unit. Review the updated fee-schedule on the OHCA website at |
4/4/2011 | Reminder: Ada Spring Training |
Title: Reminder: Ada Spring Training Run Date: 04/01/2011 – 04/14/2011 PV Types: All Registration for the Ada, Oklahoma Spring provider workshop will close at 5pm on April 6th! Registration for the workshops in Oklahoma City and Tulsa locations remain available at this time. We look forward to seeing you there! |
3/22/2011 | Reminder to Check Public Website for Updates |
Title: Reminder to Check Public Website for Updates Run Date: 03/18/2011 – 05/22/2011 PV TYPES: All Message: A provider notification outlining the Oklahoma Health Care Authority’s plan to follow the Center for Medicare and Medicaid Services (CMS) in implementing the mandatory use of the National Correct Coding Initiative (NCCI) and Medically Unlikely Edits (MUE) for all 1500 and Outpatient SoonerCare claims can be viewed on the OHCA public website on our Provider Letters page. Please remember to regularly check the OHCA Public Website (at the above listed website) to access important information which may have an impact on the services that you provide to Oklahoma’s SoonerCare and Insure Oklahoma members. If you have questions please contact the SoonerCare Provider Services Office at (877)823-4529 option 2. Thank you. |
3/15/2011 | New Speech Therapy PA Requirements |
Title: New Speech Therapy PA Requirements Run Date: 03/15/2011 – 04/30/2011 PV types: 173 – Speech / Hearing Therapist Effective 04/10/11, all requests for speech therapy services must include the following information in the evaluation report: 1) the child's native language and the language in which the evaluation was conducted; 2) the location where the evaluation was conducted and the location where services will be provided; and, 3)the number of sessions attended during the previous authorization period for a child who has a history of services with the same provider. |
3/11/2011 | 2011 Provider Spring Workshop |
Title: 2011 Provider Spring Workshop PV Type: All Run Date: 03/10/2011 – 05/23/2011 PLEASE JOIN US FOR THE 2011 PROVIDER SPRING WORKSHOP! Providers who attend will get beneficial information on SoonerCare policies and programs. Specific classes include Dental Prior Authorizations, the Affordable Care Act, Reading your Remittance Advice and an update on the Electronic Health Record (EHR) Incentive just to name a few! Woodward, OK will be the first stop on April 7th followed by: |
03/01/2011 | School Based Training | Title: School Based Training Run Date: 02/25/2011 – 04/01/2011 PF Type: Type 12 ; Specialty Type 120 School-Based Training is scheduled for the following dates and times. March 22, 2011 – McAlester (10 a.m. to 12 p.m.) Register for training through OHCA website on our Training page. |
02/28/2011 | GO GREEN OKLAHOMA Initiative update |
Title: GO GREEN OKLAHOMA Initiative update Run Date: 02/25/2011 – 04/10/2011 PV Types: All The Oklahoma Health Care Authority recently notified all providers of our plans to “GO GREEN” effective February 1, 2011. The “GO GREEN” initiative currently is for provider letters/notifications ONLY and does not include provider remittance statements. If you are currently receiving a paper remittance statement, it will continue in the paper format, at this time. |
02/14/2011 | Den-3 Dental Provider Change Form | Title: Den-3 Dental Provider Change Form Run Date: 02/11/2011 – 03/31/2011 PV Types: 27 – Dentist Dental providers please note there is a revised DEN–3 Dental Provider Change Form on the public website. We now request a contact person and phone number. |
01/28/2011 | Resources for access to Developmental/Behavioral and Psychiatric Telephone Consultation Services |
Title: Resources for access to Developmental/Behavioral and Psychiatric Telephone Consultation Services Run Date: 01/26/2011 – 03/15/2011 PV Types: 31- Physicians
These resources were designed to broaden the provider’s knowledge of developmental/behavioral/psychiatric health conditions and to offer guidance on primary care management of children with conditions such as neurodevelopmental disorders, ADHD, autism, and learning and/or intellectual disabilities. Consultations can include questions regarding best practices in developmental/behavioral/psychiatric care, strategies for medication management, recommendations for services and resources, and other issues as needed. Developmental/behavioral service contact is Peggy Yen, RN, ARNP by calling (405) 271-5700 ext. 39230 or (800) 271-2717 or email peggy-yen@ouhsc.edu. Office hours are Monday through Friday 8:30 a.m. to 5:00 p.m. If calling outside the office hours, leave a message and your call will be returned within 24 hours. Please visit their website at www.oumedicine.com/consultservices. |
01/27/2011 | GO GREEN OKLAHOMA Initiative update | Title: GO GREEN OKLAHOMA Initiative update Run Date: 01/26/2011 – 03/15/2011 PV Types: All The Oklahoma Health Care Authority recently notified all providers of our plans to “GO GREEN” effective February 1, 2011. If you have questions regarding this transition please refer to the previous notices dated 11/15/2010 and 12/06/2010 regarding the GO GREEN OKLAHOMA INITIATIVE; or, if you have any questions or concerns please contact the SoonerCare Provider Services office at (877)823-4529, option 2. |
01/25/2011 | REMINDER: DMEPOS Contracts Expire 01/31/2011 |
Title: REMINDER: DMEPOS Contracts Expire 01/31/2011 Run Date: 01/25/2011 – 03/31/2011 PV: 24/240 – Phamacies 25/250 DME/Medical Equipment Supplier All current contracts for durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) expire January 31, 2011. A letter explaining the process has been posted to the DME website for your use. /content/sok-wcm/en/okhcaproviders.aspx?id=594&menu=74&parts=7669. REMINDER, you must include a copy of your Accreditation Certificate or an Exemption letter from OHCA with your re-enrollment – see FAX instructions at the re-enrollment site. Please direct inquiries to Stan Ruffner – Director – DME Program at stan.ruffner@okhca.org or Provider Enrollment at 1.800.522.0114 Option 5. |
01/14/2011 | Incorrect ASC/APC Payment Rates | Title: Incorrect ASC/APC Payment Rates Run Dates: 01/13/2011 – 03/01/2011 PV Types: 01 – Hospital ,02 - ASC Hospital & Ambulatory Surgery Center Administrators: Outpatient Claims Processing We apologize for any inconvenience. |
01/10/2011 | Group Contracts Expired 11/30/2010 |
Title: Group Contracts Expired 11/30/2010 All Group contracts expired November 30, 2010. If you have not submitted your Renewal Contract to the OHCA, you may access the Secure website location from the OHCA website. Go to Providers, Enrollment, Renewal Contracts and click on “Continue to the secure site for Online Enrollment.” Once you have completed the renewal contract, you must fax in the required documents. Print the fax cover sheet, and fax to the number listed. Providers must complete a “New Contract” to re-enroll. Please direct all inquiries to Provider Contracting at 1-800-522-0114, Option 5. |
01/10/2011 | DMEPOS Contracts Expire 01/31/2011 |
Title: DMEPOS Contracts Expire 01/31/2011 Run Date: 01/06/2011 – 01/31/2011 PV: 24 – Phamacies, 25 DME/Medical Equipment Supplier All current contracts for durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) expire January 31, 2011. Letters explaining the process were sent to you in 2010. You may access your Secure website location under the MAIN tab and initiate the electronic re-enrollment process. REMINDER, you must include a copy of your Accreditation Certificate or an Exemption letter from OHCA with your re-enrollment – see FAX instructions at the re-enrollment site. You may disregard this message if your organization has completed the re-enrollment process for re-enrollment through January 31, 2014. |