Quality Improvement Initiative Through Practice Facilitation
Practice facilitation is a key strategy of the SoonerCare Health Management Program (HMP) to support providers in delivering high-quality care to members, especially those managing chronic conditions.
Through HMP, participating practices receive support from a full-time medical professional trained in quality improvement and systems-based care redesign. These practice facilitators —often registered nurses (RNs) or individuals with a Bachelor of Science in Nursing (BSN) or Master’s in Public Health (MPH) credentials — work directly with practice staff to:
- Implement evidence-based quality improvement techniques.
- Redesign office systems to increase efficiency and effectiveness.
- Equip teams with tools to improve chronic disease care.
Clinical Support Tools
As part of this initiative, practices receive free access to a clinical disease registry. This powerful tool enables providers to:
- Track and manage patients with chronic conditions.
- Monitor performance measures at both the patient and practice level.
- Identify opportunities for targeted improvements in care.
Why It Matters
Improving the health of all Oklahomans has long been a shared goal of SoonerCare providers. While progress has been made, Oklahoma still ranks among the highest in the nation for diabetes- and heart disease-related deaths. These challenges underscore the importance of coordinated, data-driven improvement efforts.
We are proud to partner with Telligen, the largest quality improvement organization in the U.S., to bring their national expertise to this important work. With their guidance and your partnership, we believe we can make measurable progress in improving outcomes for SoonerCare members — and the health of Oklahomans as a whole.
For more information about practice facilitation, visit our HMP FAQ page.
