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Provider Guidance, Calls, FAQs, Resources


Policy and Memos to State and Regions - Location of all QSO memos. Includes various topics including COVID, Infection Control, and other long-term care guidance.

Navigation Instructions for Policy and Memos to State and Regions

QSO-20-39-NH (05/08/23): Updated guidance to align with the ending of the PHE

QSO-23-13-ALL: Guidance for the expiration of the COVID-19 Public Health Emergency (PHE)

  • QSEP Training Link - (Quality, Safety & Education Portal) - This is the CMS training site for surveyors. Facility staff can complete courses of interest by signing in as “I am a Provider.”


Infection Prevention and Control Recommendations for Health-Care Providers” (05/08/23): The recommendations in this guidance continue to apply after the expiration of the federal COVID-19 Public Health Emergency. This guidance provides a framework for facilities to implement select infection prevention and control practices (e.g., universal source control) based on their individual circumstances (e.g., levels of respiratory virus transmission in the community). This guidance is applicable to all U.S. settings where healthcare is delivered (including nursing homes and home health). This guidance is not intended for non-healthcare settings (e.g., restaurants) and not for persons outside of healthcare settings.

“Nursing Home Infection Preventionist Training”: The Nursing Home Infection Preventionist Training course is designed for individuals responsible for infection prevention and control (IPC) programs in nursing homes.

The course was produced by CDC in collaboration with the Centers for Medicare & Medicaid Services (CMS).

Provider Calls and FAQs

Nursing/Skilled Nursing/ICF-IID Provider Calls

Date Description Recordings Q&A
Agenda/Key guidance
01/31/24 Telligen QIN-QIO Update, MDS Training Update, Form 283 Reporting and Updates, Infection Control Reminders, CMS Requirements for LTC Services/Surveyors and Areas of Focused Concerns Recording Q&As
  • Agenda
  • Slides
  • 10/18/23 Telligen QIN-QIO Update, MDS Update-Reminders, COVID-19 Update, Infection Control—Respiratory Vaccine Reminders (Influenza, COVID-19, Pneumonia), Ombudsman Program Overview Recording Q&As

    Non-Nursing Home/Licensed Calls

    Date Description Recordings Q&A Agenda/Key Guidance
    01/31/24 Form 283 Reporting and Updates, Infection Control Reminders, LTC Administrator Licensing Program Updates Recording Q&As
    10/18/23 COVID-19 Updates, Infection Control Survey Review, Ombudsman Program Overview Recording N/A

    Nursing Home/LTC Facility Notifications

    • Nursing Home Occupancy Reports - The data from the Quality of Care Reports received from the OHCA are compiled and published into the following occupancy reports by the Quality Improvement and Evaluation Service of the OSDH.  Each report is sorted by facility type, then county.  Any person interested in pursuing certificate of need approval for a bed expansion or a new nursing facility may rely on these occupancy statistics.

    LTC Resources

    Related topics

    Contact Information:

    Mailing Address:
    Oklahoma State Department of Health
    Long Term Care Services
    123 Robert S. Kerr. Ave., Suite 1702
    Oklahoma City, OK 73102-6406

    Physical Address:
    Oklahoma State Department of Health
    Long Term Care Services
    123 Robert S. Kerr Ave.
    Oklahoma City, OK

    Phone: (405) 426-8200