OMMA uses Metrc for the statewide seed-to-sale inventory tracking system. All OMMA-licensed businesses must be fully Metrc-compliant.
Get Started With Required Training
The owner or key administrator of each commercial license is required to take Metrc’s New Business class to become credentialed in Metrc.
Licensees can use the Metrc scheduler to sign up for New Business training, offered each weekday. The class is also offered on demand through Metrc Learn in your Metrc account.
When you complete the training, reach out to Metrc’s Support team to get credentialed.
Optional Training
Licensees already credentialed in Metrc can take advanced training courses in Metrc Learn and using the Metrc scheduler. Metrc also has has helpful information for licensees in the Metrc Knowledge Center.
Without a Metrc login, you can also watch training videos on its Oklahoma web page and its YouTube channel on the following topics (and many others):
OMMA prepared a Metrc Users' Guide to help with basic information and common errors.
Businesses with zero inventory must still be credentialed in Metrc.
Starting June 30, 2023, commercial licensees required to submit zero inventory reports must report that information in Metrc using the Operational Exception function.
Licensees reporting zero inventory must do so by the 15th day of each month with information from the preceding month. As an example, July 15 is the due date for the June 1-30 monthly inventory report. Use the Operational Exception function in Metrc to report zero inventory.
OMMA's Monthly Reporting Template, the electronic form on the Qualtrics platform, is no longer available and is impermissible for zero inventory reporting as of July 1, 2023.
Using the Operational Exception function in Metrc will satisfy the OMMA rules requirement for monthly inventory tracking only for licensees reporting zero inventory. Untimely reports can also be submitted through Metrc's Operational Exception function.
Please refer to Metrc's OK Bulletin 23 for details.
For questions, contact Metrc Support at support@metrc.com or 877-566-6506.
The owner or key administrator of each commercial license is required to take Metrc’s New Business class to become credentialed in Metrc.
Licensees can use the Metrc scheduler to sign up for New Business training, offered each weekday. The class is also offered on demand through Metrc Learn in your Metrc account.
When you complete the training, reach out to Metrc’s Support team to get credentialed.
Send an email to OMMACommunications@omma.ok.gov.
The deadline for testing labs to enter testing results and attach the COA for items in a business’s beginning inventory or for testing information to be added to the notes for those items in a dispensary’s inventory was July 25, 2022. All products transferred from growers and processors should include the testing results and COA in Metrc. All tagged products at a dispensary should already have the testing results and COA in Metrc or include the testing information in the notes section. If any products do not meet these requirements, they must be re-tested, and the testing laboratory must enter the test results and upload the new COA into Metrc. There will be no extension of the July 25, 2022, deadline.
If Metrc is unable to find your license, request a ticket number from Metrc Support. Then send an email to OMMACommunications@omma.ok.gov with the licensee’s name, the business name, the business license number and the Metrc ticket number. Our vendors are working on a permanent solution to this problem, but in the meantime, we can help troubleshoot and potentially fix it manually.
The deadline was May 26, 2022, for growers and processors to sell or legally dispose of untagged products, or bring them inside Metrc using the beginning inventory process. The deadline was Aug. 24, 2022, for dispensaries to sell or legally dispose of untagged products. Send an email to OMMACommunications@omma.ok.gov if you missed those deadlines.
Yes. All commercial licensees are required to be credentialed in Metrc.
Metrc fulfills all reporting requirements.
We are working closely with Metrc to amend the transfer manifest. The revised manifest will be available soon. Until then, commercial licensees can handwrite harvest and production batch numbers on the manifest before transporting medical marijuana product(s) from the originating licensee's premises. Per OAC 442:10-3-6(g), the manifest may not be altered after that point, except to add printed names, titles and signatures of any personnel accepting delivery on behalf of the receiving licensee, to document the refusal of a medical marijuana or medical marijuana product delivery, or if delivery becomes impossible after leaving the originating licensee’s premises. OMMA commercial licensees shall not accept any incoming transfers until after the shipment, contents and batch numbers have been physically received and verified, the physical manifest has been signed, and all other requirements are met.
OMMA Chief Science Officer Lee Rhoades explains how to properly enter and submit testing primary testing samples in this YouTube video. It's important to also submit a reserve sample using the same process -- be sure to make the reserve sample a regular package in Metrc, not a test package. Get full details in this bulletin from Metrc.
Violations are subject to administrative action. Businesses that aren't compliant will receive instructions via certified mail and email.
Oklahoma requested proposals for a statewide seed-to-sale tracking system provider. A single, statewide provider provides industrywide standardization that makes it more efficient to track activity in the medical marijuana market.
Contact Metrc first for all issues related to Metrc. Metrc will contact OMMA on your behalf if they need help resolving an issue for your account. Call the Metrc Call Center at 877-566-6506, or send an email to support@metrc.com.
Call the OMMA Call Center at 405-522-6662 or contact us with questions about OMMA.
On Feb. 25, 2022, OMMA, Metrc and plaintiffs reached an agreement allowing Oklahoma’s seed-to-sale system to move forward.
The Agreed Order, filed Feb. 25, 2022, in Oklahoma County District Court, lifted the restraining order that blocked OMMA from implementing a seed-to-sale tracking and tagging system for the medical marijuana industry. Metrc, a co-defendant with OMMA in the now-vacated restraining order, is OMMA’s contractor for the program.
According to the Agreed Order signed by District Judge Natalie Mai:
We're partnering with NCS Analytics to make data-driven decisions that improve regulation and enforcement.
By tracking seed-to-sale data like plant counts, product types and licensee numbers, the NCS Platform analyzes data from across the supply chain, helping to identify anomalies our staff may need to investigate, including potential diversion, improper financial relationships or underpayment of excise taxes. This data analysis provides an overall picture of the industry that has never before been available in Oklahoma.
Oklahoma's NCS Platform dashboard is on the NCS Analytics website.
For more on OMMA’s partnership with NCS, read this news release and download the presentation from the March 2022 meeting of the Medical Marijuana Advisory Council.
If you received a Notice of Monetary Penalty from OMMA about a $500 fine related to noncompliance with Metrc, you can mail a check or pay the fine online using a credit card in our licensing portal.
To Mail a Check
Checks should be made payable to the Oklahoma Medical Marijuana Authority for $500. Enclose a copy of the Notice of Monetary Penalty. Mail the check and copy of the notice to:
Oklahoma Medical Marijuana Authority
P.O. Box 262266
Oklahoma City, OK 73126-2266
To Pay Online
1. Log in to your account on OMMA's licensing portal. Select the green "Business Portal" button after you log in.
2. Select the business profile for the license issued the fine.
3. From the Dashboard under Business Licenses, select "Manage Business" for the business license issued the fine.
4. Select "Invoices and Receipts" from the menu.
5. Find the outstanding invoice and select "Review & Pay."
6. Select "Pay by Credit Card" at the bottom of the invoice to process your payment.
Metrc sends Bulletins to licensees via email. Find the Bulletins at the bottom of Metrc's Oklahoma page, or using the Oklahoma filter in Metrc's Bulletin archive.
Look for training videos specific to Oklahoma and more in the Metrc Knowledge Center -- you need a Metrc login to access the videos.
