Drummond: Cash App settlement will strengthen fraud protections for Oklahomans

OKLAHOMA CITY (July 15, 2026) – Attorney General Gentner Drummond today announced Oklahoma's share of a $45 million multistate settlement with Block, Inc., the company behind Cash App. The settlement resolves allegations that Block misled consumers about the safety of the app, failed to protect users from fraud on the platform, and didn't provide the fraud protection and resolution that it promised and was required by law.

“Cash App told Oklahomans their money was safe while fraud on the platform was climbing and the company did nothing to stop it,” said Drummond. “Companies that build a product around handling people's paychecks and benefits don't get to treat customer protection as optional. This settlement forces Block to actually deliver the safeguards it promised to the people who trusted it with their money.”

Block marketed Cash App as safe – implying bank-level protections it didn't offer – while fraud on the platform climbed. The company also kept pushing consumers who didn’t have a traditional bank account to rely on it as their primary financial account. 

Block's own practices made fraud worse: minimal identity checks at sign-up made it easy for scammers to open accounts; the app had no phone support for years, leaving users to fall for fake support lines run by scammers; and a promotion called "Cash App Fridays" encouraged users to publicly post their account ID, which scammers exploited to pose as Cash App and steal login credentials. Users were left locked out of their own money for weeks at a time, with no recourse to recover stolen funds.

Under the settlement, Block must provide live customer support daily, stop misleading safety claims, end fraud-linked marketing practices like “Cash App Fridays,” educate users on common scams, and investigate and reimburse fraud claims as required by law.

Oklahoma will receive almost $525,000 in the settlement.