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Operator Board Meetings


2023 Regular Meeting Schedule


  • January 11, 2023
  • February 8, 2023
  • March 8, 2023
  • April 12, 2023
  • May 10, 2023
  • June 14, 2023
  • July 12, 2023
  • August 9, 2023
  • September 13, 2023
  • October 11, 2023
  • November 8, 2023
  • December 13, 2023

Notice of Regular Meeting

Notice of Regular Meeting

March 8, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 10:00a.m., March 6, 2023.
3.      Approval of minutes from the February 8, 2023 Regular Meeting.
4.      Service Oklahoma Report.
            a.    Legislative Update
5.     Discussion and possible action on steps for creation of Licensed Operator Application.
6.      Discussion and possible action on determining procedures for Licensed Operator relocation requests.
7.      Discussion and possible actions on determine procedures for purchasing back a licensed at the request of an existing licensed operator.
8.     Other business
9.     Adjournment

Past Meeting Minutes

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on February 3, 2023 at 2:00 pm.
1.    The Service Oklahoma Operator Board meeting was Called to Order at 3:03pm.
2.    After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

        Katie DeMuth         Baxter Lewallen

        Jay Doyle                 Daniel Marcy 

        Denise Graham      William Payne 

        Brandi Ladd           

 

        The following member was absent:

        Jeff Segell 

 

3.    A motion to approve the January 11, 2023 Meeting Minutes was made by Todd Currie, seconded by Brandi Ladd and approved unanimously by the Board.
4.    Jay Doyle presented the Service Oklahoma Report and a legislative update.
5.    No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6.    A motion to adopt the proposed physical standards for licensed operator locations was made by Todd Currie, seconded by Brandi Ladd, and approved unanimously by the Board.
7.    A motion to approve the proposed customer service metrics for licensed operators was made by Daniel Marcy, seconded by Baxter Lewallen, and approved without objection by the Board.
8.    No action was taken on the creation of the Licensed Operator Application.
9.    No action was taken on determining procedures for Licensed Operator relocation requests.
10.    Katie DeMuth motioned to approve a one-year hours of operation deviation request where the designated Service Oklahoma location is open Monday through Friday for at least 40 hours per week. The motion was seconded by Daniel Marcy and approved unanimously by the Board. For the locations that are open less than 40 hours per week, the Board requested further information be submitted to the Operator Board.
11.    The motion to accept the recommendation from the Licensed Operator Advisory Committee on Licensed Operator Contracts submitted after December 31,2022 was made by Jay Doyle, seconded by Daniel Marcy, and approved by the Board without objection.
12.    Seeing no other business, a motion to adjourn was made by Katie Demuth, seconded by Todd Currie, and approved unanimously by the Board.
13.    The meeting adjourned at 4:09pm.

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on January 9, 2023 at 2:45 pm.
1.    The Service Oklahoma Operator Board meeting was Called to Order at 3:05pm.
2.    After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

        Katie DeMuth         Daniel Marcy

        Jay Doyle                 William Payne

        Denise Graham      Jeff Segell

        Brandi Ladd           Baxter Lewallen

 

        The following member was absent:

        Todd Currie

 

3.    A motion to approve the December 7, 2022 Meeting Minutes was made by Denise Graham, seconded by Jay Doyle, and approved unanimously by the Board.
4.    Jay Doyle presented the Service Oklahoma Report.
5.    No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6.    No action was taken on determining physical standards of licensed operator locations.
7.    No action was taken on determining customer metrics for licensed operators.
8.    No action was taken on the creation of the Licensed Operator Application.
9.    No action was taken on determining procedures for Licensed Operator relocation requests.
10.    Discussion was held on the Hours of Operations Deviation Requests submitted by Licensed Operators. A motion to seek recommendation from the Licensed Operator Advisory Committee was made by Katie DeMuth, seconded by Jeff Segell, and approved unanimously by the Board.
11.    Discussion was held on the Licensed Operator Contracts submitted after December 31, 2022. A motion to seek recommendation from the Licensed Operator Advisory Committee was made by Denise Graham, seconded by Katie DeMuth, and approved unanimously by the Board. Additionally, the Board requested that Service Oklahoma send a certified letter to those who did not submit their contracts before December 31, 2022, seeking more information about their individual circumstances for further consideration by the Board.
12.    Seeing no other business, a motion to adjourn was made by Denise Graham, seconded by Katie DeMuth, and approved unanimously by the Board.
13.    The meeting adjourned at 3:51pm.

Past Meeting Agendas

Notice of Regular Meeting

February 8, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:00pm, February 3, 2023.
3.      Approval of minutes from the January 11, 2023 Regular Meeting.
4.      Service Oklahoma Report.
            a.    Legislative Update
5.     Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6.      Discussion and possible action on steps for determining physical standards of licensed operator locations.
7.      Discussion and possible action on steps for determining customer metrics for licensed operators.
8.     Discussion and possible action on steps for creation of Licensed Operator Application.
9.     Discussion and possible action on determining procedures for Licensed Operator relocation requests.
10.   Discussion and possible action on Hours of Operations Deviation Requests submitted by Licensed Operators.
a.   Requests to be considered from the following Licensed Operators:

                        ID             Operator Name            Location

                        0104        Robin Lee                       Westville

                        0405        Alan Hodges                   Turpin

                        0409        Holly Calhoon                 Beaver
                        0720        Michael Dennis              Durant

                        0836        Connie Locke                  Hinton

                        0929        Ashley Abshire               El Reno

                        1011        Elaine Kittrell                  Ardmore
                        1012        Lisa Timmons                 Healdton

                        1013        Amy Grace                      Lone Grove

                        1219        Corrina Heady                Hugo

                        1430        Barbara Crawford          Oklahoma City

                        1612        Nancy Davidson             Lawton

                        1617        Jody Hargrove                 Lawton

                        1627        Mary McKinzie                Lawton

     1711        Joey Scherler                   Walters

     1808        Deborah Pate                 Vinita

     1919        Angela L. Marlow           Drumright

     2018        Jessie Masquelier           Thomas

     2110        Shannon Ingle                Grove

     2111        Nikki Payton                    Jay

     2218        Nita Elmore                     Seiling

     2418        Ryan Hamilton                Waukomis

     2511        Linda G. Massey             Maysville

     2514        Richard Britt                    Stratford

     2516        Holly Belknap                  Lindsay

     2808        Thomas Clark                  Mangum

     3006        Julie O'Hair                      Laverne

     3105        Patricia Maxwell             Stigler

     3415        Donna Green                  Waurika

     3504        Tammy Parish                 Tishomingo

     3618        Doug Eisenhauer            Newkirk

     3708        Sheila Cameron               Hennessey

     3903        Leslie Robertson             Wilburton

     4018        Gina Grant                       Spiro

     4109        Cheryl Melott                   Meeker

     4114        Roger Pritchett                Prague

     4118        Cheryl Raper                    Chandler

     4207        Gwendolyn Anderson    Guthrie

     4414        Maria Hart                       Purcell

     4517        Janet McCoy                    Broken Bow

     4520        Amanda Moye                Valliant

     4609        Frankie Mayhar              Eufaula

     4610        Meloney Brown              Checotah

     4705        Melody Hood                  Fairview

     4919        Phil Bethel                       Langley

     5003        Cindy Bates                     Sulphur

     5112        Charlene Standifer         Warner

     5308        Melanie Lively                 Nowata

     5547        Mary Lou Mohr               Luther

     5582        Jeff Segell                         Oklahoma City

     5597        Viola Davis                       Arcadia

     5598        Barbara Newey               Oklahoma City

     5609        Angela Wilhite                 Henryetta

     5611        David Nelson                   Morris

     5734        Paula Taylor                     Skiatook

     5737        Dana Cass                        Pawhuska

     5802        Ron Sparkman                Miami

     5912        Amy Hedges                    Pawnee

     6114        Yvette Martin                  McAlester

     6212        Barbara Box                    Roff

     6214        Debra Christian              Ada

     6330        Michelle Terrell               Shawnee

     6332        Suzanne Gilbert              Tecumseh

     6415        Donna Gee                      Clayton

     6416        Rita Johnson                    Antlers

     6508        Lawanda Kirk                  Cheyenne

     6614        Mary West                       Oologah

     6706        Frank Wilson                   Konawa

     6707        Mary Bryan                      Seminole

     6810        Ann Weaver                     Roland

     7011        Bruce Cornelsen             Texhoma

     7263        Jennifer Plumlee             Owasso

     7269        Kerrie Fenimore              Tulsa

     7277        April Inhofe                      Tulsa

     7312        Steve Butler                     Wagoner

     7313        Melissa Overbey             Broken Arrow

     7316        Cheryl Bryan                    Coweta

     7404        Jacqueline McClintock    Bartlesville

     7707        Janet Merklin                   Woodward


11.      Discussion and possible action on Licensed Operator Contracts submitted after December 31, 2022.

                        ID             Operator Name            Location

                        1617        Jody Hargrove                Lawton

                        2316        Claudette Ehrlich          Shattuck

                        2907        Janet Robinson              Hollis

     4115        Darla Steffenson           Wellston

     4517        Janet McCoy                   Broken Bow

     5406        Judith Scott                    Okemah

     5573        Beverly Price                 Oklahoma City

     5594        Judy Martin                    Harrah

     6021        Lea Ann Eubank            Cushing

     6319        Charlotte Britton           Shawnee

     7226        Patricia O'Conner          Tulsa

     7271        Virginia Jones                 Tulsa

     7274        Gene Stolp                     Tulsa

     8822        Ali Daemi                       Oklahoma City


12.      Other business
13.      Adjournment

Notice of Regular Meeting

January 11, 2023 - 3:00pm
Service Oklahoma Headquarters
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:45pm, January 9, 2023.
3.      Approval of minutes from the December 7, 2022, Special Meeting.
4.      Service Oklahoma Report.
5.     Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6.      Discussion and possible action on steps for determining physical standards of licensed operator locations.
7.      Discussion and possible action on steps for determining customer metrics for licensed operators.
8.     Discussion and possible action on steps for creation of Licensed Operator Application.
9.     Discussion and possible action on determining procedures for Licensed Operator relocation requests.
10.   Discussion and possible action on Hours of Operations Deviation Requests submitted by Licensed Operators.
a.   Requests to be considered from the following Licensed Operators:

                        ID             Operator Name            Location

                        0104        Robin Lee                       Westville

                        0405        Alan Hodges                   Turpin

                        0409        Holly Calhoon                 Beaver
                        0720        Michael Dennis              Durant

                        0836        Connie Locke                  Hinton

                        0929        Ashley Abshire               El Reno

                        1011        Elaine Kittrell                  Ardmore
                        1012        Lisa Timmons                 Healdton

                        1013        Amy Grace                      Lone Grove

                        1219        Corrina Heady                Hugo

                        1430        Barbara Crawford          Oklahoma City

                        1612        Nancy Davidson             Lawton

                        1617        Jody Hargrove                 Lawton

                        1627        Mary McKinzie                Lawton

     1711        Joey Scherler                   Walters

     1808        Deborah Pate                 Vinita

     1919        Angela L. Marlow           Drumright

     2018        Jessie Masquelier           Thomas

     2110        Shannon Ingle                Grove

     2111        Nikki Payton                    Jay

     2218        Nita Elmore                     Seiling

     2418        Ryan Hamilton                Waukomis

     2511        Linda G. Massey             Maysville

     2514        Richard Britt                    Stratford

     2516        Holly Belknap                  Lindsay

     2808        Thomas Clark                  Mangum

     3006        Julie O'Hair                      Laverne

     3105        Patricia Maxwell             Stigler

     3415        Donna Green                  Waurika

     3504        Tammy Parish                 Tishomingo

     3618        Doug Eisenhauer            Newkirk

     3708        Sheila Cameron               Hennessey

     3903        Leslie Robertson             Wilburton

     4018        Gina Grant                       Spiro

     4109        Cheryl Melott                   Meeker

     4114        Roger Pritchett                Prague

     4118        Cheryl Raper                    Chandler

     4207        Gwendolyn Anderson    Guthrie

     4414        Maria Hart                       Purcell

     4517        Janet McCoy                    Broken Bow

     4520        Amanda Moye                Valliant

     4609        Frankie Mayhar              Eufaula

     4610        Meloney Brown              Checotah

     4705        Melody Hood                  Fairview

     4919        Phil Bethel                       Langley

     5003        Cindy Bates                     Sulphur

     5112        Charlene Standifer         Warner

     5308        Melanie Lively                 Nowata

     5547        Mary Lou Mohr               Luther

     5582        Jeff Segell                         Oklahoma City

     5597        Viola Davis                       Arcadia

     5598        Barbara Newey               Oklahoma City

     5609        Angela Wilhite                 Henryetta

     5611        David Nelson                   Morris

     5734        Paula Taylor                     Skiatook

     5737        Dana Cass                        Pawhuska

     5802        Ron Sparkman                Miami

     5912        Amy Hedges                    Pawnee

     6114        Yvette Martin                  McAlester

     6212        Barbara Box                    Roff

     6214        Debra Christian              Ada

     6330        Michelle Terrell               Shawnee

     6332        Suzanne Gilbert              Tecumseh

     6415        Donna Gee                      Clayton

     6416        Rita Johnson                    Antlers

     6508        Lawanda Kirk                  Cheyenne

     6614        Mary West                       Oologah

     6706        Frank Wilson                   Konawa

     6707        Mary Bryan                      Seminole

     6810        Ann Weaver                     Roland

     7011        Bruce Cornelsen             Texhoma

     7263        Jennifer Plumlee             Owasso

     7269        Kerrie Fenimore              Tulsa

     7277        April Inhofe                      Tulsa

     7312        Steve Butler                     Wagoner

     7313        Melissa Overbey             Broken Arrow

     7316        Cheryl Bryan                    Coweta

     7404        Jacqueline McClintock    Bartlesville

     7707        Janet Merklin                   Woodward


11.      Discussion and possible action on Licensed Operator Contracts submitted after December 31, 2022.
12.      Other business
13.      Adjournment