Operator Board Meetings
2023 Regular Meeting Schedule
- January 11, 2023
- February 8, 2023
- March 8, 2023
- April 12, 2023
- May 10, 2023
- June 14, 2023
- July 12, 2023
- August 9, 2023
- September 13, 2023 (canceled)
- October 11, 2023
- November 8, 2023
- December 13, 2023
Past Meeting Minutes
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on December 8, 2023 at 10:30 am.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:01 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Daniel Marcy
Jay Doyle William Payne
Denise Graham Jeff Segell
Brandi Ladd
The following member was absent:
Baxter Lewallen
Katie DeMuth
3. A motion to approve the November 8, 2023 Regular Meeting Minutes was made by Todd Currie, seconded by Jeff Segell, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. Todd Currie moved to deny the request for a square footage exemption for the licensed operator location operated by Chase Lamle in Oklahoma City. Daniel Marcy seconded the motion and the Board passed without objection.
6. Jay Doyle moved to grant the request for continuance for the revocation hearing made by Dena Adams, LO #8818. The motion was seconded by Brandi Ladd and the Board passed without objection.
7. Jeff Segell moved to enter into Executive Session to consider confidential licensed operator matters, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Todd Currie and passed unanimously. The Board entered Executive Session at 3:016 pm.
8. The Board resumed Open Session at 3:27 pm.
9. Todd Currie moved to approve the application to sell or transfer the existing license to operate the Ardmore designated Service Oklahoma location held by Elaine Kittrell to Jayson Newcomb. Mr. Newcomb is required to bring the location in to full compliance with the brand standards within six months and stay within the Ardmore City limits. Jeff Segell seconded the motion and the Board passed without objection.
10. Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Denise Graham, and passed unanimously by the Board.
11. The meeting adjourned at 3:30 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on November 7, 2023 at 8:00 am.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:02 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Jay Doyle Daniel Marcy
Brandi Ladd William Payne
Baxter Lewallen Jeff Segell
The following member was absent:
Todd Currie
Katie DeMuth
Denise Graham
3. A motion to approve the October 11, 2023 Regular Meeting Minutes was made by Baxter Lewallen, seconded by Jay Doyle, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. Jay Doyle moved to approve the application for relocation for the designated Service Oklahoma location in Clayton, currently held by Kathy Mitchell, contingent upon the location being in full compliance with brand standards prior to the relocation. The motion was seconded by Brandi Ladd and approved without objection.
6. Baxter Lewallen moved to approve the application for relocation for the designated Service Oklahoma location in Oklahoma City, currently held by Chase Lamle, contingent upon the location being in full compliance with brand standards prior to the relocation. The motion was seconded by Daniel Marcy and approved without objection.
7. Jay Doyle moved to grant a flooring exemption for the Seminole licensed operator location. Jeff Segell seconded the motion and the Board passed without objection.
8. A motion to approve the 2024 Licensed Operator Contract was made by Daniel Marcy, seconded by Baxter Lewallen, and voted unanimously in favor.
9. Discussion was held to discuss the 2024 meeting schedule. The motion was made by Jay Doyle, seconded by Baxter Lewallen, and the Board unanimously approved the following schedule:
January 10, 2024 at 3:30 pm
February 14, 2024 at 3:30 pm
March 13, 2024 at 3:30 pm
April 10, 2024, at 3:30 pm
May 8, 2024 at 3:30 pm
June 12, 2024 at 3:30 pm
July 10, 2024 at 3:30 pm
August 14, 2024 at 3:30 pm
September 11, 2024 at 3:30 pm
October 9, 2024 at 3:30 pm
November 13, 2024 at 3:30 pm
December 11, 2024 at 3:30 pm
10. Brandi Ladd moved to enter into Executive Session to consider confidential licensed operator matters, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Baxter Lewallen and passed unanimously. The Board entered Executive Session at 3:33 pm.
11. The Board resumed Open Session at 3:59 pm.
12. Daniel Marcy moved to approve the application to sell or transfer the existing license to operate the Sapulpa designated Service Oklahoma location held by Richard White to Sean Sowell contingent up coming into full compliance with physical brand standards within six months. Brandi Ladd seconded the motion and the Board approved without objection.
13. Baxter Lewallen moved to uphold the temporary immediate suspension of Dena Adams, LO #8818. The motion was seconded by Jeff Segell and passed without objection.
14. Baxter Lewallen made a motion to hold a revocation hearing for Dena Adams, LO #8818 for the next regularly scheduled meeting. Daniel Marcy seconded the motion and the vote passed without objection.
15. Seeing no other business, a motion to adjourn was made by Jay Doyle, second by Brandi Ladd, and passed unanimously by the Board.
16. The meeting adjourned at 4:02 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12,2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on October 6, 2023 at 2:45 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:06 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Daniel Marcy
Jay Doyle William Payne
Brandi Ladd Jeff Segell
Baxter Lewallen
The following member was absent:
Katie DeMuth
Denise Graham
3. A motion to approve the September 20, 2023, Special Meeting Minutes were made by Todd Currie, seconded by Jay Doyle, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. Jeff Segell moved to enter into Executive Session to consider a confidential licensed operator application and conduct an interview of the applicant for the Dewey County designated Service Oklahoma location, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Baxter Lewallen and passed unanimously. The Board entered Executive Session at 3:08 pm.
6. The Board resumed Open Session at 3:20 pm.
7. Todd Currie moved to approve the application to sell or transfer the existing license to operate the Enid designated Service Oklahoma location held by Jeremy Green to Joshua Mouser. Mr. Mouser is required to bring the location in to compliance with the brand standards within six months. Jeff Segell seconded the motion and the Board passed without objection.
8. Daniel Marcy moved to approve the application to sell or transfer the existing license to operate the Harrah designated Service Oklahoma location held by Denise Raymond-Jones to Ashley Williams. Ms. Williams is required to bring the location in to compliance with the brand standards within six months. Jay Doyle seconded, and the Board approved unanimously.
9. Baxter Lewallen moved to approve the application to sell or transfer the existing license to operate the Wewoka designated Service Oklahoma location held by Diane Rowlett to Jeff Mize. Mr. Mize is required to bring the location in to compliance with the brand standards within six months. Brandi Ladd seconded the motion and the Board passed without objection.
10. Seeing no other business, a motion to adjourn was made by Todd Currie, seconded by Brandi Ladd, and passed unanimously by the Board.
11. The meeting adjourned at 3:23 pm.
Special Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on September 11, 2023 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on September 15, 2023 at 4:00 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:01 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Brandi Ladd
Katie DeMuth Daniel Marcy
Jay Doyle William Payne
Denise Graham Jeff Segell
The following member was absent:
Baxter Lewallen
3. A motion to approve the August 9, 2023, Meeting Minutes were made by Denise Graham, seconded by Jeff Segell, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. Todd Currie moved to grant a flooring exemption for the Catoosa licensed operator location. Brandi Ladd seconded the motion and the Board passed without objection.
6. Jay Doyle moved to enter into Executive Session to consider a confidential licensed operator application and conduct an interview of the applicant for the Dewey County designated Service Oklahoma location, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Jeff Segell and passed unanimously. The Board entered Executive Session at 3:06 pm.
7. The Board resumed Open Session at 3:34 pm.
8. William Payne moved to approve the application to sell or transfer the existing license to operate the Eufaula designated Service Oklahoma location held by Frankie Mayhar to Barry Stevenson. Katie DeMuth seconded the motion and the Board passed without objection.
9. Todd Currie moved to approve the application to sell or transfer the existing license to operate the Rush Springs designated Service Oklahoma location of John Walker to Stephen “Kyle” Jones. Jay Doyle seconded, and the Board approved unanimously.
10. Jay Doyle moved to offer a license to operate a designated Service Oklahoma location in Leedey, Oklahoma to Angela Jo Jones. Brandi Ladd seconded and the motion, and the Board passed without objection.
11. Seeing no other business, a motion to adjourn was made by Todd Currie, seconded by Katie DeMuth, and passed unanimously by the Board.
12. The meeting adjourned at 3:38 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted the amended agenda on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on August 4, 2023 at 2:15 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:06 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Baxter Lewallen
Katie DeMuth Daniel Marcy
Denise Graham William Payne
Jay Doyle Jeff Segell
Brandi Ladd
No members where absent.
3. A motion to approve the July 12, 2023 Meeting Minutes was made by Todd Currie, seconded by Katie DeMuth, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. The Board discussed the processes for automatic annual renewal of the licensed operator contract, including a determination of the definition of the term "in good standing.” Todd Currie moved to define "in good standing" as follows: all licensed operator accounts are current and up to date, the licensed operator does not have any outstanding balances owed to the State, the licensed operator's errors and omissions is current, and there are no outstanding audit or compliance issues. In addition, Mr. Currie moved that Service Oklahoma provide licensed operators with notice of noncompliance no later than November 15, 2023 and that licensed operators must be in to compliance by December 10, 2023. The motion was seconded by Daniel Marcy and the approved unanimously by the Board.
6. Denise Graham moved to seek submission of applications for a new Service Oklahoma location in Dewey County, Oklahoma by September 8, 2023. Jeff Segell seconded the motion and the vote passed without objection. Daniel Marcy moved
to cancel the September 13, 2023 Regular Meeting. The motion was seconded by Jeff Segell and approved unanimously by the Board. Todd Currie moved to schedule a special meeting on September 20, 2023 at 3:00pm to conduct interviews of candidates for the Dewey County Service Oklahoma location. The motion was seconded by Brandi Ladd and approved unanimously by the Board.
7. Katie DeMuth made a motion to grant Service Oklahoma the authority to adjust a designated Service Oklahoma location after a license is granted, but before the location has opened, so long as the new location is within the same township and not within three miles of an existing licensed operator location. Todd Currie seconded the motion and the Board approved unanimously.
8. Jay Doyle moved to approve Melody Winfrey’s relocation application, Denise Graham seconded, and the Board passed without objection.
9. Katie DeMuth moved to enter into Executive Session to consider confidential licensed operator applications, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Todd Currie and passed unanimously. The Board entered Executive Session at 3:36 pm.
Executive session minutes were recorded, maintained separately and are confidential pursuant to 25 O.S. §307 (B)(7), (E)(3), and 51 O.S. §24A.5(1)(b).
10. The Board resumed Open Session at 4:02 pm.
11. Daniel Marcy moved to deny the application to sell or transfer the existing license of Teresa Choate to Eric Luke Choate. Baxter Lewallen seconded the motion and the Board passed without objection.
12. Todd Currie moved to approve the application to sell or transfer the existing license of Mary Bryan to Jeff Mize contingent upon completion of construction in six months. Brandi Ladd seconded the motion and the Board approved unanimously.
13. Jay Doyle moved to approve the application to sell or transfer the existing license of Dolores Davis to Amy Brewer contingent upon completion of construction in six months. In addition, Jay Doyle moved to deny her exemptions request. Daniel Marcy seconded the motion and the Board passed without objection.
14. Katie DeMuth moved to approve the application to sell or transfer the existing license of Darla Steffenson to Andrew Steffenson. Denise Graham seconded the motion and the Board approved unanimously.
15. Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Todd Currie, and approved unanimously by the Board.
16. The meeting adjourned at 4:07 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on July 5, 2023 at 4:05 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:01 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Baxter Lewallen
Katie DeMuth Daniel Marcy
Jay Doyle William Payne
Denise Graham Jeff Segell
The following member was absent:
Brandi Ladd
3. A motion to approve the June 14, 2023, Meeting Minutes was made by Todd Currie, seconded by Katie DeMuth, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. Jay Doyle moved to enter into Executive Session to consider confidential motor license agent applications and conduct interviews of applicants for the Bristow and Catoosa locations, pursuant to 25 O.S. §307(B)(7). The motion was seconded by Daniel Marcy and passed unanimously. The Board entered Executive Session at 3:04 pm.
Executive session minutes were recorded, maintained separately and are confidential pursuant to 25 O.S. §307 (B)(7), (E)(3), and 51 O.S. §24A.5(1)(b).
6. The Board resumed Open Session at 4:49 pm.
7. Todd Currie made a motion to accept the contingent resignation application of Sharon Hufnagel and transfer the license to Thomas Lee Hufnagel. Katie DeMuth seconded the motion and the Board approved unanimously.
8. Denise Graham made a motion to accept the contingent resignation application of Sharon Malcom and transfer the license to Jennifer Bickel. Jay Doyle seconded the motion and the Board approved unanimously.
9. Daniel Marcy made a motion to accept the contingent resignation application of Cheryl Bryan and transfer the license to Andrea Conroy. Todd Currie seconded the motion and the Board approved unanimously.
10. Baxter Lewallen made a motion to accept the contingent resignation application of Mary Lou Mohr and transfer the license to Audrey Stoner. Katie DeMuth seconded the motion and the Board approved unanimously.
11. Jeff Segell made a motion to accept the contingent resignation application of Katherine Barnes and transfer the license to Cathleen LeBeau. Denise Graham seconded the motion and the Board approved unanimously.
12. Jay Doyle moved to accept the application to sell or transfer the existing license of Donna Gee to Katherine Mitchell. Jeff Segell seconded the motion and the Board approved unanimously.
13. Katie DeMuth moved to accept the application to sell or transfer the existing license of Patricia Maxwell to Joe Curtis Maxwell. Daniel Marcy seconded the motion and the Board approved unanimously.
14. Will Payne moved to offer a license to operate a designated Service Oklahoma location in Catoosa, Oklahoma to Lexie Gaylord. Denise Graham seconded the motion and the Board approved unanimously.
15. Will Payne moved to offer a license to operate a designated Service Oklahoma location in Bristow, Oklahoma to Angela Marlow. Todd Currie seconded the motion and the Board approved unanimously.
16. Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Todd Currie, and approved unanimously by the Board.
17. The meeting adjourned at 4:57 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on June 9, 2023 at 4:30 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:05 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie William Payne
Jay Doyle Jeff Segell
Denise Graham Daniel Marcy
The following members were absent:
Katie DeMuth
Brandi Ladd
Baxter Lewallen
3. A motion to approve the May 10, 2023, Meeting Minutes was made by Todd Currie, seconded by Jay Doyle, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report, a legislative update, and briefed the Board on the actions of a licensed operator.
5. Jeff Segell moved to deny Deborah Pate’s application for relocation for failure to meet physical brand standards unless she resubmits and complies in all areas except flooring. Daniel Marcy seconded the motion and the Board approved without objection.
6. The Board discussed the process for selecting and conducting interviews of those who submitted applications for the Catoosa and Bristow locations. No action was taken.
7. Discussion was held to determine the process for considering contingent resignation applications submitted to the Oklahoma Tax Commission prior to May 19, 2022. No action was taken.
8. Todd Currie moved to an approve application form to be submitted by existing licensed operators should they wish to sell or transfer existing licensed operator licenses. Jay Doyle seconded the motion and the vote passed without objection.
9. The Board created a working group comprised of Jay Doyle, Todd Currie, and Jeff Segell to review the metrics to be used in consideration of opening a new licensed operator location.
10. Jay Doyle moved to include exemptions for physical brand standards in the current application. Jeff Segell seconded the motion and the vote passed without objection.
11. Discussion was held on the process for reviewing licensed operator actions by Service Oklahoma. No action was taken.
12. Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Daniel Marcy, and approved unanimously by the Board.
13. The meeting adjourned at 3:54 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on May 8, 2023 at 11:00 am.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:03 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Baxter Lewallen
Katie DeMuth Daniel Marcy
Jay Doyle William Payne
Denise Graham Jeff Segell
Brandi Ladd
No members were absent.
3. A motion to approve the April 12, 2023, Meeting Minutes was made by Todd Currie, seconded by Baxter Lewallen, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report, a legislative update, and briefed the Board on the Shawnee North Tag Agency relocation.
5. Denise Graham moved to approve the application to purchase back the licensed operator license from Phil Bethel, LO #4919, in accordance with 47 O.S. §1140. Katie DeMuth seconded the motion and the Board approved without objection.
6. Todd Currie made a motion to approve the adjustments of minimum square footage requirements in the 2023 Physical Standards. Baxter Lewallen seconded the motion and the Board approved unanimously.
7. Jay Doyle moved to amend the relocation application to include a section where the applicant can request an exemption from the established physical standards. Jeff Segell seconded the motion and the vote passed without objection.
8. Denise Graham moved to approve Dian Scott’s relocation request contingent upon her acquiring 2,400 square feet in her new location and her full compliance with all established physical standards. Brandi Ladd seconded the motion and the vote passed without objection.
9. The Board took no action on the process for selecting and conducting interviews for the applicants from the Catoosa and Bristow locations.
10. Seeing no other business, a motion to adjourn was made by Daniel Marcy, seconded by Jeff Segell, and approved unanimously by the Board.
11. The meeting adjourned at 3:44 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on April 10, 2023 at 2:00 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:00 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Baxter Lewallen
Katie DeMuth Daniel Marcy
Jay Doyle William Payne
Brandi Ladd Jeff Segell
The following member was absent:
Denise Graham
3. A motion to approve the March 8, 2023, Meeting Minutes was made by Todd Currie, seconded by Jeff Segell, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report and a legislative update.
5. Katie DeMuth moved to approve the procedures for purchasing back a license from an existing licensed operator. Todd Currie seconded the motion and the Board approved without objection.
6. Daniel Marcy made a motion to approve the relocation request of Lex Gaylord. Baxter Lewallen seconded the motion and the Board approved unanimously.
7. Todd Currie moved to seek submission of applications for a new Service Oklahoma location in Bristow, Oklahoma. Katie DeMuth seconded the motion and the vote passed without objection.
8. Daniel Marcy moved to seek submission of applications for a new Service Oklahoma location in Catoosa, Oklahoma. Brandi Ladd seconded the motion and the vote passed without objection.
9. Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Todd Currie, and approved unanimously by the Board.
10. The meeting adjourned at 3:25 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on March 6, 2023 at 10:00 am.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:00 pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Todd Currie Daniel Marcy
Katie DeMuth William Payne
Jay Doyle
Denise Graham
The following members were absent:
Brandi Ladd
Baxter Lewallen
Jeff Segell
3. A motion to approve the February 8, 2023, Meeting Minutes was made by Todd Currie, seconded by Katie DeMuth and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report and a legislative update
5. The Board reviewed the Licensed Operator Application and Jay Doyle made a motion to approve the application as amended. Todd Currie seconded the motion and the Board approved without objection.
6. The Board reviewed the procedures for licensed operator relocation requests and Jay Doyle made a motion to approve the relocation application as amended. Todd Currie seconded the motion and the Board approved unanimously.
7. No action was taken to determine procedures for purchasing back a license at the request of an existing licensed operator.
8. Seeing no other business, a motion to adjourn was made by Todd Currie, seconded by Katie DeMuth, and approved unanimously by the Board.
9. The meeting adjourned at 3:44 pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on February 3, 2023 at 2:00 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:03pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Katie DeMuth Baxter Lewallen
Jay Doyle Daniel Marcy
Denise Graham William Payne
Brandi Ladd
The following member was absent:
Jeff Segell
3. A motion to approve the January 11, 2023 Meeting Minutes was made by Todd Currie, seconded by Brandi Ladd and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report and a legislative update.
5. No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6. A motion to adopt the proposed physical standards for licensed operator locations was made by Todd Currie, seconded by Brandi Ladd, and approved unanimously by the Board.
7. A motion to approve the proposed customer service metrics for licensed operators was made by Daniel Marcy, seconded by Baxter Lewallen, and approved without objection by the Board.
8. No action was taken on the creation of the Licensed Operator Application.
9. No action was taken on determining procedures for Licensed Operator relocation requests.
10. Katie DeMuth motioned to approve a one-year hours of operation deviation request where the designated Service Oklahoma location is open Monday through Friday for at least 40 hours per week. The motion was seconded by Daniel Marcy and approved unanimously by the Board. For the locations that are open less than 40 hours per week, the Board requested further information be submitted to the Operator Board.
11. The motion to accept the recommendation from the Licensed Operator Advisory Committee on Licensed Operator Contracts submitted after December 31,2022 was made by Jay Doyle, seconded by Daniel Marcy, and approved by the Board without objection.
12. Seeing no other business, a motion to adjourn was made by Katie Demuth, seconded by Todd Currie, and approved unanimously by the Board.
13. The meeting adjourned at 4:09pm.
Meeting Minutes
Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 12, 2022 and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on January 9, 2023 at 2:45 pm.
1. The Service Oklahoma Operator Board meeting was Called to Order at 3:05pm.
2. After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:
Katie DeMuth Daniel Marcy
Jay Doyle William Payne
Denise Graham Jeff Segell
Brandi Ladd Baxter Lewallen
The following member was absent:
Todd Currie
3. A motion to approve the December 7, 2022 Meeting Minutes was made by Denise Graham, seconded by Jay Doyle, and approved unanimously by the Board.
4. Jay Doyle presented the Service Oklahoma Report.
5. No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6. No action was taken on determining physical standards of licensed operator locations.
7. No action was taken on determining customer metrics for licensed operators.
8. No action was taken on the creation of the Licensed Operator Application.
9. No action was taken on determining procedures for Licensed Operator relocation requests.
10. Discussion was held on the Hours of Operations Deviation Requests submitted by Licensed Operators. A motion to seek recommendation from the Licensed Operator Advisory Committee was made by Katie DeMuth, seconded by Jeff Segell, and approved unanimously by the Board.
11. Discussion was held on the Licensed Operator Contracts submitted after December 31, 2022. A motion to seek recommendation from the Licensed Operator Advisory Committee was made by Denise Graham, seconded by Katie DeMuth, and approved unanimously by the Board. Additionally, the Board requested that Service Oklahoma send a certified letter to those who did not submit their contracts before December 31, 2022, seeking more information about their individual circumstances for further consideration by the Board.
12. Seeing no other business, a motion to adjourn was made by Denise Graham, seconded by Katie DeMuth, and approved unanimously by the Board.
13. The meeting adjourned at 3:51pm.
Past Meeting Agendas
Notice of Regular Meeting
December 13, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 10:30am, December 8, 2023.
3. Approval of minutes from the November 8, 2023 Regular Meeting.
4. Service Oklahoma Report.
5. Discussion and possible action on request for square footage exemption for the licensed operator location operated by Chase Lamle in Oklahoma City.
6. Discussion and possible action on request for continuance of hearing to revoke license to operate designated Service Oklahoma location made by Dena Adams, LO #8818.
7. Proposed Executive Session to consider confidential licensed operator matters. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Ardmore Elaine Kittrell Jayson Newcomb
9. Other business
10.. Adjournment
Notice of Regular Meeting
November 8, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 8:00 a.m., November 7, 2023.
3. Approval of minutes from the October 11, 2023 Regular Meeting.
4. Service Oklahoma Report.
5. Discussion and possible action on relocation application submitted by the following licensed operator:
a. Kathy Mitchell, Clayton
b. Chase Lamle, Westlake Tag (Oklahoma City)
6. Discussion and possible action on request for flooring exemption for the Seminole licensed operator location.
7. Discussion and possible action on 2024 Licensed Operator Contract
8. Discussion and possible action related to scheduling 2024 meetings.
9. Proposed Executive Session to consider confidential licensed operator matters. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Sapulpa Richard White Sean Sowell
b. Discussion regarding the status of the license to operate a designated Service Oklahoma location held by Dena Adams, LO #8818, which may include the continued temporary suspension of license, termination of license, reinstatement of license, and/or a probationary period.
10. Reconvene in Open Session – Discussion and possible action on matters considered during Executive Session
11. Other business
12.. Adjournment
Notice of Regular Meeting
October 11, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:45 p.m., October 6, 2023
3. Approval of minutes from the September 20, 2023 Special Meeting.
4. Service Oklahoma Report.
5. Proposed Executive Session to consider confidential licensed operator applications. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Enid Jeremy Green Joshua Mouser
Harrah Denise Raymond-Jones Ashley Williams
Wewoka Diane Rowlett Jeff Mize
6. Reconvene in Open Session – Discussion and possible action on matters considered during Executive Session
7. Other business
8. Adjournment
Notice of Special Meeting
September 20, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Special Meeting Posted September 11, 2022; Agenda of Meeting posted at 4:00 p.m., on September 15, 2023.
3. Approval of minutes from the August 9, 2023 Regular Meeting.
4. Service Oklahoma Report.
5. Discussion and possible action on request for flooring exemption for the Catoosa licensed operator location.
6. Proposed Executive Session to consider confidential licensed operator applications. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Eufaula Frankie Mayhar Barry Steveson
Rush Springs John Walker Stephen "Kyle" Jones
b. The following individual will be interviewed for the Dewey County designated Service Oklahoma location in Executive Session:
- Angela Jo Jones, Leedey
7. Reconvene in Open Session – Discussion and possible action on matters considered during Executive Session
8. Other business
9. Adjournment
Notice of Regular Meeting
August 9, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:15 p.m., August 4, 2023.
3. Approval of minutes from the July 12, 2023 Regular Meeting.
4. Service Oklahoma Report.
5. Discussion and possible action on determining processes for automatic annual renewal of the licensed operator contract.
6. Discussion and possible action to seek submission of applications for a new Service Oklahoma location in Dewey County, Oklahoma.
7. Discussion and possible action on the authority to adjust designated Service Oklahoma location after a license is granted but before the location has opened.
8. Discussion and possible action on relocation application submitted by the following licensed operator:
a. Melody Winfrey, Nicoma Park
9. Proposed Executive Session to consider confidential licensed operator applications. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Norman Teresa Choate Eric Luke Choate
Seminole Mary Bryan Jeff Mize
Stuart Dolores Davis Amy Brewer
Wellston Darla Steffenson Andrew Steffenson
10. Reconvene in Open Session – Discussion and possible action on matters considered during Executive Session
11. Other business
12. Adjournment
Notice of Regular Meeting
July 12, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 4:05 p.m., July 5, 2023.
3. Approval of minutes from the June 14, 2023 Regular Meeting.
4. Service Oklahoma Report.
5. Proposed Executive Session to consider confidential licensed operator applications. Executive Session authorized by 25 O.S. §307(B)(7).
a. The following contingent resignation applications submitted to the Oklahoma Tax Commission prior to May 19, 2022 will be considered in Executive Session, in accordance with SB623:
Location Licensed Operator Applicant Application Date
Bixby Sharon Hufnagel Thomas Lee Hufnagel 3/31/22
Claremore Sharon Malcom Jennifer Bickel 9/14/21
Coweta Cheryl Bryan Andrea Conroy 4/6/21
Luther Mary Lou Mohr Audrey Stoner 11/2021
Tulsa Katherine Barnes Cathleen LeBeau 11/18/21
b. The following individuals will be interviewed for the Catoosa designated Service Oklahoma location in Executive Session:
Anne Jones, Tulsa
Barry Steveson, Ft. Gibson
Lexie Gaylord, Nowata
c. The following individuals will be interviewed for the Bristow designated Service Oklahoma location in Executive Session:
Angela Marlow, Drumright
Carl Cruz, Tulsa
d. The following applications for current licensed operators to sell or transfer their existing license will be considered in Executive Session, pursuant to 47 O.S. §1140:
Location Licensed Operator Applicant
Clayton Donna Gee Katherine Mitchell
Stigler Patricia Maxwell Joe Curtis Maxwell
6. Reconvene in Open Session – Discussion and possible action on matters considered during Executive Session
7. Other business
8. Adjournment
Notice of Regular Meeting
June 14, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 4:30 p.m., June 9, 2023.
3. Approval of minutes from the May 10, 2023 Regular Meeting.
4. Service Oklahoma Report.
a. Legislative Update
b. Licensed operator actions
5. Discussion and possible action on relocation application submitted by the following licensed operator:
a. Deborah Pate, Vinita
6. Discussion and possible action on process for selecting and conducting interviews of those who submitted applications for the Catoosa and Bristow locations.
7. Discussion and possible action on determining process for consideration of contingent resignation applications submitted to the Oklahoma Tax Commission prior to May 19, 2022, in accordance with SB623.
8. Discussion and possible action on determining process for consideration of applications to sell or transfer existing licensed operator licenses submitted by existing licensed operators, in accordance with SB623.
9. Discussion and possible action on determining process and metrics for consideration of new licensed operator locations.
10. Discussion and possible action on revised relocation application to include requests for exemption from Physical Standards.
11. Discussion and possible action on process for review of licensed operator actions by Service Oklahoma.
12. Other business
13. Adjournment
Notice of Regular Meeting
May 10, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 11:00a.m., May 8, 2023.
3. Approval of minutes from the April 12, 2023 Regular Meeting.
4. Service Oklahoma Report.
a. Legislative Update
b. Shawnee North Tag Agency Relocation
5. Discussion and possible actions on Application for the Operator Board to purchase an existing licensed operator license received from Phil Bethel, LO #4919.
6. Discussion and possible action on adjustment of minimum square footage requirements in the 2023 Physical Standards.
7. Discussion and possible action on process for considering requests for exemption from Physical Standards.
8. Discussion and possible action on relocation applications submitted by the following licensed operators:
a. Dian Scott, Wheatland
9. Discussion and possible action on process for selecting and conducting interviews of those who submitted applications for the Catoosa and Bristow locations.
10. Other business
11. Adjournment
Notice of Regular Meeting
April 12, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:00p.m., April 10, 2023.
3. Approval of minutes from the March 8, 2023 Regular Meeting.
4. Service Oklahoma Report.
a. Legislative Update
5. Discussion and possible actions on determining procedures for purchasing back a license at the request of an existing licensed operator.
6. Discussion and possible action on relocation applications submitted by the following licensed operators:
a. Lex Gaylord, Tulsa
7. Discussion and possible action to seek submission of applications for a new Service Oklahoma location in Bristow, Oklahoma.
8. Discussion and possible action to seek submission of applications for a new Service Oklahoma location in Catoosa, Oklahoma.
9. Other business
10. Adjournment
Notice of Regular Meeting
March 8, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 10:00a.m., March 6, 2023.
3. Approval of minutes from the February 8, 2023 Regular Meeting.
4. Service Oklahoma Report.
a. Legislative Update
5. Discussion and possible action on steps for creation of Licensed Operator Application.
6. Discussion and possible action on determining procedures for Licensed Operator relocation requests.
7. Discussion and possible actions on determine procedures for purchasing back a licensed at the request of an existing licensed operator.
8. Other business
9. Adjournment
Notice of Regular Meeting
February 8, 2023 - 3:00pm
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:00pm, February 3, 2023.
3. Approval of minutes from the January 11, 2023 Regular Meeting.
4. Service Oklahoma Report.
a. Legislative Update
5. Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6. Discussion and possible action on steps for determining physical standards of licensed operator locations.
7. Discussion and possible action on steps for determining customer metrics for licensed operators.
8. Discussion and possible action on steps for creation of Licensed Operator Application.
9. Discussion and possible action on determining procedures for Licensed Operator relocation requests.
10. Discussion and possible action on Hours of Operations Deviation Requests submitted by Licensed Operators.
a. Requests to be considered from the following Licensed Operators:
ID Operator Name Location
0104 Robin Lee Westville
0405 Alan Hodges Turpin
0409 Holly Calhoon Beaver
0720 Michael Dennis Durant
0836 Connie Locke Hinton
0929 Ashley Abshire El Reno
1011 Elaine Kittrell Ardmore
1012 Lisa Timmons Healdton
1013 Amy Grace Lone Grove
1219 Corrina Heady Hugo
1430 Barbara Crawford Oklahoma City
1612 Nancy Davidson Lawton
1617 Jody Hargrove Lawton
1627 Mary McKinzie Lawton
1711 Joey Scherler Walters
1808 Deborah Pate Vinita
1919 Angela L. Marlow Drumright
2018 Jessie Masquelier Thomas
2110 Shannon Ingle Grove
2111 Nikki Payton Jay
2218 Nita Elmore Seiling
2418 Ryan Hamilton Waukomis
2511 Linda G. Massey Maysville
2514 Richard Britt Stratford
2516 Holly Belknap Lindsay
2808 Thomas Clark Mangum
3006 Julie O'Hair Laverne
3105 Patricia Maxwell Stigler
3415 Donna Green Waurika
3504 Tammy Parish Tishomingo
3618 Doug Eisenhauer Newkirk
3708 Sheila Cameron Hennessey
3903 Leslie Robertson Wilburton
4018 Gina Grant Spiro
4109 Cheryl Melott Meeker
4114 Roger Pritchett Prague
4118 Cheryl Raper Chandler
4207 Gwendolyn Anderson Guthrie
4414 Maria Hart Purcell
4517 Janet McCoy Broken Bow
4520 Amanda Moye Valliant
4609 Frankie Mayhar Eufaula
4610 Meloney Brown Checotah
4705 Melody Hood Fairview
4919 Phil Bethel Langley
5003 Cindy Bates Sulphur
5112 Charlene Standifer Warner
5308 Melanie Lively Nowata
5547 Mary Lou Mohr Luther
5582 Jeff Segell Oklahoma City
5597 Viola Davis Arcadia
5598 Barbara Newey Oklahoma City
5609 Angela Wilhite Henryetta
5611 David Nelson Morris
5734 Paula Taylor Skiatook
5737 Dana Cass Pawhuska
5802 Ron Sparkman Miami
5912 Amy Hedges Pawnee
6114 Yvette Martin McAlester
6212 Barbara Box Roff
6214 Debra Christian Ada
6330 Michelle Terrell Shawnee
6332 Suzanne Gilbert Tecumseh
6415 Donna Gee Clayton
6416 Rita Johnson Antlers
6508 Lawanda Kirk Cheyenne
6614 Mary West Oologah
6706 Frank Wilson Konawa
6707 Mary Bryan Seminole
6810 Ann Weaver Roland
7011 Bruce Cornelsen Texhoma
7263 Jennifer Plumlee Owasso
7269 Kerrie Fenimore Tulsa
7277 April Inhofe Tulsa
7312 Steve Butler Wagoner
7313 Melissa Overbey Broken Arrow
7316 Cheryl Bryan Coweta
7404 Jacqueline McClintock Bartlesville
7707 Janet Merklin Woodward
11. Discussion and possible action on Licensed Operator Contracts submitted after December 31, 2022.
ID Operator Name Location
1617 Jody Hargrove Lawton
2316 Claudette Ehrlich Shattuck
2907 Janet Robinson Hollis
4115 Darla Steffenson Wellston
4517 Janet McCoy Broken Bow
5406 Judith Scott Okemah
5573 Beverly Price Oklahoma City
5594 Judy Martin Harrah
6021 Lea Ann Eubank Cushing
6319 Charlotte Britton Shawnee
7226 Patricia O'Conner Tulsa
7271 Virginia Jones Tulsa
7274 Gene Stolp Tulsa
8822 Ali Daemi Oklahoma City
12. Other business
13. Adjournment
Notice of Regular Meeting
January 11, 2023 - 3:00pm
Service Oklahoma Headquarters
6015 N. Classen Blvd., Building Four, Room 233
Oklahoma City, OK 73118
Agenda
1. Call to Order.
2. Announcement concerning public notice – Notice of Meeting Posted December 12, 2022; Agenda of Meeting posted at 2:45pm, January 9, 2023.
3. Approval of minutes from the December 7, 2022, Special Meeting.
4. Service Oklahoma Report.
5. Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
6. Discussion and possible action on steps for determining physical standards of licensed operator locations.
7. Discussion and possible action on steps for determining customer metrics for licensed operators.
8. Discussion and possible action on steps for creation of Licensed Operator Application.
9. Discussion and possible action on determining procedures for Licensed Operator relocation requests.
10. Discussion and possible action on Hours of Operations Deviation Requests submitted by Licensed Operators.
a. Requests to be considered from the following Licensed Operators:
ID Operator Name Location
0104 Robin Lee Westville
0405 Alan Hodges Turpin
0409 Holly Calhoon Beaver
0720 Michael Dennis Durant
0836 Connie Locke Hinton
0929 Ashley Abshire El Reno
1011 Elaine Kittrell Ardmore
1012 Lisa Timmons Healdton
1013 Amy Grace Lone Grove
1219 Corrina Heady Hugo
1430 Barbara Crawford Oklahoma City
1612 Nancy Davidson Lawton
1617 Jody Hargrove Lawton
1627 Mary McKinzie Lawton
1711 Joey Scherler Walters
1808 Deborah Pate Vinita
1919 Angela L. Marlow Drumright
2018 Jessie Masquelier Thomas
2110 Shannon Ingle Grove
2111 Nikki Payton Jay
2218 Nita Elmore Seiling
2418 Ryan Hamilton Waukomis
2511 Linda G. Massey Maysville
2514 Richard Britt Stratford
2516 Holly Belknap Lindsay
2808 Thomas Clark Mangum
3006 Julie O'Hair Laverne
3105 Patricia Maxwell Stigler
3415 Donna Green Waurika
3504 Tammy Parish Tishomingo
3618 Doug Eisenhauer Newkirk
3708 Sheila Cameron Hennessey
3903 Leslie Robertson Wilburton
4018 Gina Grant Spiro
4109 Cheryl Melott Meeker
4114 Roger Pritchett Prague
4118 Cheryl Raper Chandler
4207 Gwendolyn Anderson Guthrie
4414 Maria Hart Purcell
4517 Janet McCoy Broken Bow
4520 Amanda Moye Valliant
4609 Frankie Mayhar Eufaula
4610 Meloney Brown Checotah
4705 Melody Hood Fairview
4919 Phil Bethel Langley
5003 Cindy Bates Sulphur
5112 Charlene Standifer Warner
5308 Melanie Lively Nowata
5547 Mary Lou Mohr Luther
5582 Jeff Segell Oklahoma City
5597 Viola Davis Arcadia
5598 Barbara Newey Oklahoma City
5609 Angela Wilhite Henryetta
5611 David Nelson Morris
5734 Paula Taylor Skiatook
5737 Dana Cass Pawhuska
5802 Ron Sparkman Miami
5912 Amy Hedges Pawnee
6114 Yvette Martin McAlester
6212 Barbara Box Roff
6214 Debra Christian Ada
6330 Michelle Terrell Shawnee
6332 Suzanne Gilbert Tecumseh
6415 Donna Gee Clayton
6416 Rita Johnson Antlers
6508 Lawanda Kirk Cheyenne
6614 Mary West Oologah
6706 Frank Wilson Konawa
6707 Mary Bryan Seminole
6810 Ann Weaver Roland
7011 Bruce Cornelsen Texhoma
7263 Jennifer Plumlee Owasso
7269 Kerrie Fenimore Tulsa
7277 April Inhofe Tulsa
7312 Steve Butler Wagoner
7313 Melissa Overbey Broken Arrow
7316 Cheryl Bryan Coweta
7404 Jacqueline McClintock Bartlesville
7707 Janet Merklin Woodward
11. Discussion and possible action on Licensed Operator Contracts submitted after December 31, 2022.
12. Other business
13. Adjournment
