Course Materials
All classes are also available online.
Prerequisite
The prerequisite class is offered both spring and fall.
Class Objective: Defend and uphold the Library Bill of Rights, Use the principles and ethics of librarianship in a way that demonstrates respect for patron privacy
Class PowerPoint
Class Pre-Reads
Spring Classes
See the class PowerPoint, class resources, worksheets, and other information. You may print any that you would like or just follow along on any device you choose.
Online resources are intended for during and after class use.
Pre-Class Homework
Watch one or both of the example Reference/Readers' Advisory Interviews:
Review the following reference sources. Think of other reference or community resources that might be helpful at your library.
Begin filling out the 5x5 Book Challenge. Bring this to class to get suggestions to finish filling it out, and be prepared to share reading suggestions with others.
Handouts
- Appeal Factors
- 5 Finger Rule - for beginning readers
Class Resources
Reference Interview Resources
- ALA guidelines for conducting successful reference interviews
- OK211 Community Resources Database
- Example Reference Interview Questions
Readers' Advisory Resources
Appeal Factors
See the class PowerPoint and other information. You may print any that you would like or bookmark this page for future reference.
Online resources are intended for during and after class use.
See the class PowerPoint, class resources, worksheets, and other information. You may print any that you would like or bookmark this page for future reference.
Please complete any pre-class activities. All other handouts or other resources are intended for during and after class use.
Pre-Class Homework
Think of a person or a subject for practicing reference searches.
Class Resources
Tutorials & Troubleshooting
- EBSCO training videos
- Libby Help
- Register an email without a phone number
- DigitalLearn - basic computer skills building that can be used by staff or shared directly with customers.
Digital Resources
Website Evaluation
Internet Safety
See the class PowerPoint, class resources, worksheets, and other information. You may print any that you would like or bookmark this page for future reference.
Please complete and bring any pre-class homework to class. All other handouts or other resources are intended for during and after class use.
Pre-Class Homework
Complete the following activities and bring them to class:
PowerPoint
Class Resources
Communication Tools
- Homelessness Training Library
- Improv to be a better human being: Galen Emanuele at TEDxBellingham
- Customer Service in Libraries trainings from WebJunction
Stress Management Tools
New each year! The webinars are recorded and made available online for those who cannot attend live.
Learn how to connect with your patrons on a deeper level and help them discover their next great read. Take this chance to learn from an expert with three dynamic webinars led by Becky Spratford of Readers' Advisory For All. The third webinar, "Demystifying Genre," is this year's Current Trends in Public Libraries webinar. All three trainings will be recorded and made available for one year on our Niche Academy.
View the recording for the first training, Flip the Script & Think Like a Reader
Using her “Ten Rules of Basic RA Service” as a guide, Becky Spratford will use your own love of your favorite books to show you how to help any patron find their next great read. Learn why a staff that can harness the power of sharing a great read will become a stronger team and connect with customers.
Fall Classes
See the class PowerPoint, class resources, worksheets, and other information. You may print any that you would like or bookmark this page for future reference.
Please complete and bring any pre-class homework to class. All other handouts or other resources are intended for during and after class use.
Pre-Class Homework
- Fill out the Community Profile Worksheet. Bring it to class.
PowerPoint
Handouts
Class Resources
Ages and Stages
Program Planning
See the class PowerPoint and other information. You may print any that you would like or bookmark this page for future reference.
Please complete and bring any pre-class homework to class. All other handouts or other resources are intended for during and after class use.
Pre-Class Homework
Find out when your library was established and any interesting facts about your library that you can share with the group.
See the class PowerPoint and other information. You may print any that you would like or bookmark this page for future reference.
Please complete and bring any pre-class homework to class. All other handouts or other resources are intended for during and after class use.
Pre-Class Homework
Read your library's collection development policy.
PowerPoint
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