November 1, 2022
Oklahoma City -- Service Oklahoma, a division of the Office of Management and Enterprise Services, began administering driver license services to citizens today. Previously, driver license services were offered by the Department of Public Safety (DPS). As part of the transition, former DPS licensing locations and related employees have joined the Service Oklahoma team. This transition will bring innovation and help provide continuity and customer care to millions of people.
To minimize any disruptions, Oklahoma residents will still receive driver license services at former Department of Public Safety licensing locations, or tag agent locations that provide driver license services. For more information on services and location information, please visit the new Service Oklahoma website at service.ok.gov.
On May 19, 2022, Governor Kevin Stitt signed HB3419 into law, creating Service Oklahoma. HB3419 was the culmination of a year-long effort led by Rep. Dell Kerbs, R-Shawnee, and Sen. Chuck Hall, R-Perry, to modernize and standardize how the state delivers services to the citizens of Oklahoma. Service Oklahoma’s mission is to ease residents’ stress in navigating and obtaining government services while providing excellent customer service.
Since its launch in May, Service Oklahoma has launched five new online products: Disability Parking Placard applications, Driver License Renewals, interactive personalized Real ID Document Checklist, Driver License Reinstatements and CDL DOT Medical Card certificate renewals. Service Oklahoma won the 2022 NASCA Innovation in State Government Award: Customer Service & Experience for its online Disability Parking Placard product.
On January 1, 2023, Service Oklahoma will begin administering motor vehicle services and the governance of the state’s licensed operators, more commonly referred to as tag agents.
Senior Director of Communications and Partnerships