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Each electric and gas utility must offer its residential customers the option of being billed on an "average monthly payment plan" which allows the consumer to pay the same amount each month, thus avoiding unexpectedly high bills which may be difficult to pay. [Oklahoma Corporation Commission Rule 165:35-19-31 and 165:45-11-4 (b6)]

Voice: 405-521-2331

TTY: 405-521-3513

Toll Free: 800-522-8154 Public Utility Complaints

Visit Enhanced Lifeline Service Website

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. To get Lifeline, find a company near you on the website.

Visit Financial Assistance Delay Website

This provision postpones electric or gas service disconnection due to failure to pay the bill. When a residential customer has applied for and is awaiting financial assistance, including Social Security or SSI, from a federal, state or local social service agency, and the utility has initiated written notice of disconnection, it shall delay disconnection of service for a period of at least 20 days from the date such notice was either delivered or mailed to the residential customer, provided:

  • The reason for disconnection is nonpayment of the utility bill.
  • The consumer has notified the utility that he or she has applied for and is awaiting financial assistance.
  • Verification from the involved agency must be provided in the form required by the utility.
  • If the expected financial assistance is less than is owed by the customer, the utility may require the customer to enter into a deferred payment agreement.
  • A utility is not required to furnish service to a person unless there is a reasonable expectation of payment except where other rules of the commission apply.

[Oklahoma Corporation Commission Rule 165:35-21-10 (d) and 165:45-11-14 (d)]

Contact Information:
http://www.occeweb.com/contactlist/pud.htm

Voice: 405-521-2331

Visit Lifeline Program and Link-Up America Website

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. Lifeline can only be used for either phone or internet, but not both.
Check the website for more details.

CARF - Accredited Program:

  • Outpatient Treatment - Mental Health (Adults, Children and Adolescents).

212 W. Evergreen

Durant OK 74701

Voice: 580-931-9901

NeedyMeds is a 501(c)(3) national non-profit that connects people to programs that will help them afford their medications and other healthcare costs.

P.O. Box 219

Gloucester MA 01931

Toll Free: 800-503-6897 Helpline

Fax: 206-260-8850

Subsidized Family Apartments

2444 N. Nottingham Way

Moore OK 73160

Voice: 405-384-1851

Visit Oklahoma Department of Human Services - Office of Client Advocacy Website

Contact the DHS Office of Client Advocacy if you have a complaint in one of the following areas:
�?�Minors in DHS custody
�?�Youth in voluntary care of DHS
�?�Foster parents
�?�Hissom class members
�?�Other clients receiving services from the Developmental Disabilities Services Division (DDSD)

Office of Client Advocacy

P.O. Box 25352

Oklahoma City OK 73125-0352

Voice: 405-522-2720

Fax: 405-522-2680

Last Modified on Apr 25, 2025
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