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Operator Board Meetings


Past Meeting Minutes

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on December 5, 2022 at 8:05 am and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on December 5, 2022 at 9:00 am.
1.    The Service Oklahoma Operator Board meeting was Called to Order at 3:01 pm.
2.    After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

        Katie DeMuth         Daniel Marcy

        Jay Doyle                 William Payne

        Denise Graham     Jeff Segell

        Brandi Ladd

 

        The following members were absent:

        Todd Currie

        Baxter Lewallen

 

3.    A motion to approve the November 16, 2022 Meeting Minutes was made by Daniel Marcy, seconded by Brandi Ladd and approved unanimously by the Board.
4.    Jay Doyle presented the Service Oklahoma Report.
5.    A motion to approve the Licensed Operator Contract was made by Katie DeMuth, seconded by Daniel Marcy and voted unanimously in favor.
6.    No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
7.    Discussion was held to establish the 2023 meeting schedule. The motion was made by Jay Doyle, seconded by Katie DeMuth, and the Board unanimously approved the following schedule:

        January 11, 2023 at 3 pm

        February 8, 2023 at 3 pm

        March 8, 2023 at 3 pm

        April 12, 2023 at 3 pm

        May 10, 2023 at 3 pm

        June 14, 2023at 3 pm

        July 12, 2023 at 3 pm

        August 9, 2023 at 3 pm

        September 13, 2023 at 3 pm

        October 11, 2023 at 3 pm

        November 8, 2023 at 3 pm

        December 13, 2023 at 3 pm

 

8.    A motion to adopt the physical standards for determining licensed operator locations was made by Jeff Segell, seconded by Denise Graham, and approved unanimously by the Board. The Board created a working group comprised of Todd Currie, Jay Doyle, and Denise Graham to determine possible amendments to physical standards in the future.
9.    A motion to approve the customer service standards was made by Katie DeMuth, seconded by Denise Graham, and approved without objection by the Board. The Board created a working group comprised of Katie DeMuth, William Payne, and Jeff Segell to determine possible changes to improve customer metrics.
10.    The Board created a working group comprised of Denise Graham, Jeff Segell and Service Oklahoma staff to draft a licensed operator application.
11.    Seeing no other business, a motion to adjourn was made by Jeff Segell, seconded by Daniel Marcy, and approved unanimously by the Board.
12.    The meeting adjourned at 3:23 pm.

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on November 10, 2022 at 5:18 pm and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on November 14, 2022 at 9:00 am.
1.      The Service Oklahoma Operator Board meeting was Called to Order at 3:00 pm.
2.      After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

        R. Todd Currie    Daniel Marcy

        Katie DeMuth     William Payne

        Jay Doyl                Jeff Segell

        Denise Graham

        Brandi Ladd

 

3.      A motion to approve the November 2, 2022 Meeting Minutes was made by R. Todd Currie, seconded by Katie DeMuth and approved unanimously by the Board.
4.     Jay Doyle presented the Service Oklahoma Report.
5.     The Board received an update from the working group on the Licensed Operator contract.
6.     No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
7.     The Board discussed the terms of office for the members appointed to the Licensed Operator Advisory Committee. The Board agreed that Susan Kay Steiner, Jacqueline McClintock, and Jim Kitch would serve three-year terms and Tom Clark, Jeff Mize, and Lex Gaylord would serve two-year terms. The motion to approve the appointed terms of service was made by R. Todd Currie, seconded by Jeff Segell and passed unanimously.
8.    Seeing no other business, a motion to adjourn was made by R. Todd Currie, seconded by Katie DeMuth, and approved unanimously by the Board.
9.    The meeting adjourned at 3:23 pm.

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on October 31, 2022 at 2:33 pm and posted on the door of 6015 N. Classen Blvd., Oklahoma City, OK 73118 on October 31, 2022 at 2:40 pm.
1.      The Service Oklahoma Operator Board meeting was Called to Order at 3:06 pm.
2.      After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

         Katie DeMuth              Daniel Marcy

         Jay Doyle                      William Payne

        Denise Graham            Jeff Segell

        Brandi Ladd


3.      A motion to approve the October 5, 2022 Meeting Minutes was made by Jay Doyle, seconded by Denise Graham, and approved unanimously by the Board. Daniel Marcy moved to approve the Meeting Minutes from October 19, 2022, Brandi Ladd seconded the motion, and the Board voted unanimously in favor.
4.     Jay Doyle presented the Service Oklahoma Report.
5.     The Board received an update from the working group on the Licensed Operator contract.
6.     No action was taken on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
7.     The Board discussed the applications received from applicants for the Licensed Operator Advisory Committee.
Daniel Marcy made a motion to nominate Lex Gaylord, Katie DeMuth seconded, and the Boarded voted unanimously in favor of nominating Lex Gaylord to the Licensed Operator Advisory Committee.
Denise Graham made a motion to appoint Jim Kitch, Daniel Marcy seconded, and the Boarded voted unanimously in favor of nominating Jim Kitch to the Licensed Operator Advisory Committee.
Jay Doyle made a motion to appoint Jacqueline McClinctock, Denise Graham seconded, and the Boarded voted unanimously in favor of nominating Jacqueline McClintock to the Licensed Operator Advisory Committee.
Katie DeMuth made a motion to appoint Jeff Mize, Brandi Ladd seconded, and the Boarded voted unanimously in favor of nominating Jeff Mize to the Licensed Operator Advisory Committee.
Denise Graham made a motion to appoint Susan Kay Steiner, Katie DeMuth seconded, and the Boarded voted unanimously in favor of nominating Susan Kay Steiner to the Licensed Operator Advisory Committee.
Daniel Marcy made a motion to appoint Tom Clark, Jeff Segell seconded, and the Boarded voted unanimously in favor of nominating Tom Clark to the Licensed Operator Advisory Committee.
Daniel Marcy made a motion to approve the above-listed nominees for the Licensed Operator Advisory Committee and Jay Doyle seconded. The Board voted unanimously in favor of appointing Lex Gaylord, Jim Kitch, Jacqueline McClintock, Jeff Mize, Tom Clark, Susan Kay Steiner to the Licensed Operator Advisory Committee.
8.    The Board discussed the Licensed Operator Fee Study related to fees for services provided by Licensed Operators. No action was taken.
9.    Jay Doyle informed the Board that the tag office in Hugo, Oklahoma, operator by Corrina Heady, was set to open on November 3, 2022, according to the Oklahoma Tax Commission.
10.  Seeing no other business, a motion to adjourn was made by Katie DeMuth, seconded by Daniel Marcy, and approved unanimously by the Board.
11.   The meeting adjourned at 3:37 pm.

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on October 14, 2022 at 2:48 pm and posted on the door of 2401 N. Lincoln Blvd., in Oklahoma City on October 17, 2022 at 9:28 am.

1.      The Service Oklahoma Operator Board meeting was Called to Order at 3:12 pm.
2.      After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

R. Todd Currie                    Daniel Marcy

Katie DeMuth                    William Payne

Jay Doyle                             Jeff Segell   

Denise Graham


3.      Jay Doyle presented the Service Oklahoma Report.
4.     The Board received an update from the working group on the Licensed Operator contract.
5.     Due to a procedural oversight during Executive Session on October 5, 2022, the approval of the motor license agent for Choctaw County was placed back on the agenda to vote in Open Session in accordance with the Open Meetings Act. Daniel Marcy moved to approve Corrina Heady as the motor license agent for Choctaw County. This was seconded by Denise Graham and the Board unanimously voted in favor of Ms. Heady.
6.     Discussion was held on the appointments to the Licensed Operator Advisory Committee. The Board did not take any action.
7.     Seeing no other business, a motion to adjourn was made by Katie DeMuth, seconded by Daniel Darcy, and approved unanimously by the Board.
8.    The meeting adjourned at 3:38 pm.

Meeting Minutes

Notice of the Service Oklahoma Operator Board meeting was posted with the Oklahoma Secretary of State on September 29, 2022 at 8:15 am and posted on the door of 2401 N. Lincoln Blvd., in Oklahoma City on September 30th at 2:50 pm.

1.      The Service Oklahoma Operator Board meeting was Called to Order at 2:08 pm.
2.      After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

Jay Doyle                             Daniel Marcy

Jeff Segell                            Denise Graham

Baxter Lewallen                William Payne

Brandi Ladd


3.      A motion to approve the Minutes from the September 21, 2022 Special Meeting was made by Denise Graham, seconded by Jay Doyle, and passed unanimously by the Board members in attendance.
4.      Jay Doyle presented the Service Oklahoma Report.
5.      The Board received an update from the working group on the Licensed Operator contract.
6.      Jay Doyle moved to enter into Executive Session to consider confidential motor license agent applications and conduct interviews of applicants from Choctaw County, Oklahoma pursuant to 25 O.S. §307(B)(7). The motion was seconded by Baxter Lewallen and passed unanimously. The Board entered Executive Session at 2:15 pm.
Executive session minutes were recorded, maintained separately and are confidential pursuant to 25 O.S. §307 (B)(7), (E)(3), and 51 O.S. §24A.5(1)(b).
7.      The Board resumed Open Session at 4:10 pm. During Executive Session, the Board selected Corrina Heady as the motor license agent for Choctaw County.
8.      No further business was discussed.
9.      A motion to adjourn was made by Baxter Lewallen, seconded by Jeff Segell. The meeting adjourned at 4:15 pm. 

Meeting Minutes

Notice of the Service Oklahoma Operator Board's meeting was posted with the Oklahoma Secretary of State on September 19, 2022 at 11:57am and posted on the door of 2300 N. Lincoln Blvd., Room 100.6 in Oklahoma City before 2:30pm on September 19, 2022. 

1.      The Service Oklahoma Operator Board Meeting was Called to Order at 2:32pm.
2.      After taking roll of the members present, it was determined that a quorum was present. The following members were in attendance:

Jay Doyle                             Katie DeMuth

Jeff Segell                            R. Todd Currie

Baxter Lewallen                Denise Graham

Brandi Ladd                        William Payne

One position remains unfilled.


3.      Jay Doyle gave an overview of Service Oklahoma.
4.      April Kelso, Service Oklahoma Senior Policy and Legal Affairs Analyst, provided an orientation presentation to the Board Members.
5.      Discussion occurred about adoption of Service Oklahoma Operator Board bylaws.
Motion to adopt proposed bylaws made by Jeff Segell, seconded by Katie DeMuth, and passed by unanimous vote of the Board Members.
6.      Discussion was held on pending MLA applications. The Board requested that Service Oklahoma verify receipt of all Hugo applicants and background checks from the Oklahoma Tax Commission, and schedule interviews with the Board.  The Board asked Service Oklahoma to confirm if the remaining applicants for the other locations are still interested and tabled further action.
7.      The Board created a working group comprised of Baxter Lewallen, Jeff Segell, and R. Todd Currie to draft the new licensed operator contract. 
8.      The Board adopted the Licensed Operator Advisory Board Committee Application and requested Service Oklahoma email the application to all existing Motor License Agents.
9.      Discussion was held to establish remaining 2022 special meetings. The motion was made by Katie DeMuth, seconded by William Payne, and the Board unanimously approved the following schedule:

October 5th at 2pm

October 19th at 3pm.

November 2nd at 3pm.

November 16th at 3pm.

December 7th at 3pm.


10.    Discussion was held on the election of the Chair, Vice Chair, and Secretary. The motion was made by Jay Doyle, seconded by Baxter Lewallen, and the Board unanimously elected William Payne as Chair, R. Todd Currie as Vice Chair, and Katie DeMuth as Secretary.
11.    No further business was discussed.
12.    The meeting adjourned at 3:41 pm.

Past Meeting Agendas

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

December 7, 2022
3:00pm
Service Oklahoma Headquarters
6015 N. Classen Blvd., Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice.
3.      Approval of minutes from the November 16, 2022, Special Meeting.
4.      Service Oklahoma Report.
5.      Discussion and possible action on Licensed Operator contract.
6.      Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
7.      Discussion and possible action related to scheduling 2023 meetings.
8.     Discussion and possible action on steps for determining physical standards of licensed operator locations.
9.     Discussion and possible action on steps for determining customer metrics for licensed operators.
10.   Discussion and possible action on steps for creation of Licensed Operator Application.
11.    Other business
12.   Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 6015 N. Classen Blvd., Oklahoma City, OK 73118 on December 5, 2022 at 9:00 a.m.

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

November 16, 2022
3:00pm
Service Oklahoma Headquarters
6015 N. Classen Blvd., Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice.
3.      Approval of minutes from the November 2, 2022, Special Meeting.
4.      Service Oklahoma Report.
5.      Discussion and possible action on Licensed Operator contract.
6.      Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma
7.      Discussion and possible action related to determining the terms of office for the members appointed to the Licensed Operator Advisory Committee.
8.      Other business
9.      Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 6015 N. Classen Blvd., Oklahoma City, OK 73118 on November 14, 2022 at 9:00 a.m.

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

November 2, 2022
3:00pm
Service Oklahoma Headquarters
6015 N. Classen Blvd., Room 233
Oklahoma City, OK 73118

Agenda


1.      Call to Order.
2.      Announcement concerning public notice.
3.      Approval of minutes from the October 5, 2022 and October 19, 2022 Special Meetings.
4.      Service Oklahoma Report.
5.      Discussion and possible action on Licensed Operator contract.
6.      Discussion and possible action on pending motor license agent applications submitted to the Oklahoma Tax Commission and verifications submitted to Service Oklahoma.
7.      Discussion and possible action related to the applications received from applicants for the Licensed Operator Advisory Committee.
8.      Discussion of Licensed Operator Fee Study.
9.      Other business
10.    Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 6015 N. Classen Blvd., Oklahoma City, OK 73118 on October 31, 2022 at 2:40 pm.

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

October 5, 2022
3:00pm
Will Rogers Building
2401 N. Lincoln Blvd., Room 303
Oklahoma City, Oklahoma 73105

Agenda


1.    Call to Order
2.    Announcement concerning public notice
3.    Service Oklahoma Report
4.    Discussion and possible action on Licensed Operator contract
5.    Discussion and possible action related to the approval of the motor license agent for Choctaw County
6.    Discussion and possible action related to the applications received from applicants for the Licensed Operator Advisory Committee
7.    Other business
8.    Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 2401 N. Lincoln Blvd., Room 300, Oklahoma City, OK 73105 on October 17, 2022.

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

October 5, 2022
2:00pm
Will Rogers Building
2401 N. Lincoln Blvd., Room 303
Oklahoma City, Oklahoma 73105

Agenda


1.    Call to Order
2.    Announcement concerning public notice
3.    Approval of minutes from the September 21, 2022 Special Meeting
4.    Service Oklahoma Report
5.    Discussion and possible action on Licensed Operator contract 
6.    Proposed Executive Session to consider confidential motor license agent applications and conduct interviews of applicants from Choctaw County, Oklahoma. Executive session authorized by 47 O.S. §307(B)(7).
7.    Reconvene in Open Session - Discussion and possible action on matters considered during Executive Session
8.    Discussion and possible action on other business
9.    Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 2401 N. Lincoln Blvd., Room 300, Oklahoma City, OK 73105 on September 29, 2022.

Notice of Special Meeting

Notice is hereby given to all persons that the Service Oklahoma Operator Board shall meet and conduct business as follows:

September 5, 2022
2:30 - 5:00pm
Oklahoma State Capitol
2300 N. Lincoln Blvd., Room 100.6
Oklahoma City, Oklahoma 73105

Agenda

1.    Call to Order
2.    Determination of quorum
3.    Overview of Service Oklahoma
4.    Orientation of new Board Members
5.    Discussion and possible action on Service Oklahoma Operator Board Bylaws
6.    Discussion and possible action on pending Motor License Agent applications
7.    Discussion and possible action on Licensed Operator contract
8.    Discussion and possible action on Licensed Operator Advisory Committee processes
9.    Discussion and possible action related to scheduling remainder of 2022 meetings
10.   Discussion and possible action on election of Chair, Vice Chair, and Secretary
11.   Discussion and possible action on other business
12.   Adjournment

This meeting is open to the public. This notice was posted prominently and publicly at 2300 N. Lincoln Blvd., Room 100.6, Oklahoma City, OK 73105 on September 19, 2022 before 2:30pm.