Roofing Information for Consumers

The Construction Industries Board (CIB) enforcement authority is granted by the Oklahoma Roofing Registration Act. Accordingly, the CIB’s authority is limited to enforcing the registration and endorsement requirements established under the Act and applicable Roofing Administrative Rules.

The CIB does not have authority to enforce matters related to workmanship or general business practices including financial disputes, insurance disputes, or unfinished work unless such authority is expressly granted by the Oklahoma Roofing Registration Act or Roofing Administrative Rules.

If your concern involves a roofing matter outside the CIB’s authority, you may contact the Oklahoma Attorney General’s Office Consumer Protection Unit or seek other remedies in law through the court system.

To file a complaint regarding a roofing contractor, you must complete the Roofing Contractor Complaint Form below and return to us at the address on the bottom of the form or email the completed form to roofingcomplaints@cib.ok.gov.

If the complaint is regarding the payment of an insurance deductible, 59 O.S. §1151.30 states that filing a complaint with the roofing registrar is not required before seeking other relief or remedies allowed by law. However, you may still file a complaint regarding the payment of an insurance deductible with the CIB by mailing the complaint, along with all evidence, to 2401 NW 23rd St., Ste. 2F, Oklahoma City, Oklahoma 73107.

To report unregistered or unendorsed roofing contractor activity you may email information to the Construction Industries Board at roofingcomplaints@cib.ok.gov or call the CIB at (405) 521-6550. You will need to provide the address, location and description sufficient for investigation.