Skip to main content


Order Tech Now

It is not necessary to purchase items through OMES that are available through Order Tech Now. Order Tech Now allows you to pay for preapproved products and services directly, saving you time and hassle to purchase what you need.

Our partner portal pages only showcase software and hardware that have been preapproved by your agency and that meets our state standards for stability and security. View preapproved software and hardware for your agency at

If there is an item not on the product catalog that needs to be ordered, complete the product request form and OMES will work with our vendor to review and determine if this is something that can be added to the catalog or if it is a standalone request that needs further information to develop purchase quotes.

Per the procurement information memorandum “Delegation of Authority from CIO for Certain IT Procurement Purchases” the state Chief Information Officer has statutory approval authority over all information technology and telecommunications acquisitions as defined in the Oklahoma Central Purchasing Act. View the PIM for more detailed information on purchasing limits.

The only payment type that is accepted at this time on the portal are purchase orders.

Visit the OMES COW (link opens in new window) for information on available devices.

Submit a Service Desk ticket at with as much detail about your device needs as possible.

To comply with state IT Standards and the Oklahoma IT Security policy, OMES is responsible for device inventory and will be tracked in the OMES inventory system. The agencies are assuming the responsibility of the payment obligation.

Bulk orders of 10 or more devices can be placed on the COW (link opens in new window). Any bulk device orders that are not the state standard can be requested via a Service Desk ticket. 

Service Portal

The ServiceNow platform supports the following browsers:

The phone number for the service desk is not changing. Contact the service desk at either 405‑521-2444 or 866-521-2444.

Email the service desk at


Navigate to and use the same state login credentials used for Microsoft 365.

Go to and log in. Once logged in, locate the Help box and select See Request Progress. To view an outage for a state system, locate the System Status box and select View System Status.

No, OMES did not import records from Cherwell into ServiceNow. No new tickets were created in Cherwell after March 9, 2022. However, historical data is maintained and searchable.

Last Modified on Nov 08, 2023
Back to Top