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Mobile Device Management

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OMES is transitioning to a new Mobile Device Management platform in order to make managing Apple devices simpler and to ensure the safety and security of state data. As part of this transition, we have also put the following in place:

  • Managed Apple IDs. We are changing the way we manage Apple IDs. In the past, employees had to use their personal Apple ID on any device used for work. With the updated process, we can now assign and manage Apple IDs. OMES has worked with the state’s wireless providers to create a standardized platform that will connect to all state agency mobile service accounts.
  • New MDM solution. We will be able to improve the management of devices including ability to restore access when locked out, management of licenses and apps, data and more – all from one place.

Wireless carrier information

For more information on statewide contract 1012 for devices and accessories, visit this page.

Ordering portals

FirstNet Qualifying Agencies

If your agency qualifies for FirstNet, visit the AT&T ordering portal.

Visit the AT&T ordering portal for non-FirstNet agencies.

Visit the Verizon ordering portal.

Visit the T-Mobile ordering portal.

For more information on FirstNet, visit this page.

iPhone resources

For help with your iPhone, watch these videos: 

Apple ID password resets

Visit Apple support for more helpful tips.


Need more help?

Contact for questions or help regarding this migration.

We appreciate your patience as we work to secure your agency’s devices.

Last Modified on Jun 16, 2021
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