Monthly IS Updates

• OMES Provisioning is offering shared team calendars. These calendars aren't tied to specific individuals, ensuring uninterrupted access even if team members change. Request your shared calendar through the ServiceNow Customer Portal.
• We are excited to announce a change making it easier for you to get in touch with our teams. Effective Nov. 1, the OMES main phone line will be consolidated into a single, convenient number to provide you with faster and more efficient service.

To reach any of the OMES teams, simply call 405-521-2444 (toll-free 866-521-2444).

Thank you for your continued partnership and support!

• The network team continues the process of replacing network hardware across the state to refresh end-of-lease equipment, standardize all older network configurations to the current OMES standard and upgrade other equipment to increase functionality and performance.

In October and continuing through November, the network team has or will be servicing:

• Oklahoma Department of Human Services.
  • Clinton Walters.
  • Elk City.
  • Guymon.
  • Norman.
  • Bristow.
  • Fairview.
  • Beaver.
  • Hugo.

• To enhance security and compliance, a new Browser Extension Policy is being implemented across OMES and OKDHS. This policy requires users to only install browser extensions from an approved list. This change is designed to protect sensitive information and ensure adherence to State standards.

Please refer to this list for currently approved extensions. If you need a browser extension that is not on the list, please submit a service ticket for approval.

Thank you for your cooperation in maintaining a secure digital environment.

• To better serve agencies, OMES, in partnership with AT&T, assessed the usage of older telephone products and services and found opportunities to potentially reduce agencies' monthly phone bill. 

Although OMES can't directly modify agencies' AT&T accounts, we suggest potential improvements based on our findings. We recommend a three-step approach: Assessment, Review, and Transition.

If you're interested in exploring these potential cost savings, please contact the Service Desk by creating a ticket or calling 405-521-2444.

• OMES partnered with North Highland and ODOT to revolutionize GenAi with a groundbreaking approach that integrates end-to-end integration, reporting and analytics dashboards, and the Gemini GenAi user interface using the State Data Platform. This innovative solution is built on a core foundation of data governance.