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Behavioral Health Case Management

Behavioral Health Case Management is a process that includes planned linkage, advocacy and referral assistance provided in partnership with a consumer, family members, law enforcement personnel, community agencies and other supports as defined by the consumer. An ODMHSAS Certified Behavioral Health Case Manager works with the consumer and their identified supports, in accordance with a treatment plan developed with and approved by the recipient and qualified staff to reach the consumer's goals to remain successful in their recovery. 

Steps to Certification

There are two levels for Behavioral Health Case Management Certification in Oklahoma as detailed below and in the Chapter 50 Standards and Criteria Administrative Rules:

Certified Behavioral Health Case Manager I Criteria:

  1. High school diploma or equivilent and
  2. A total of 6 months of direct, documented experience working with persons who live with mental illness and/or substance abuse issues.

 

Certified Behavioral Health Case Manager II Criteria:

  1. High school diploma or equivilent and a total of 36 months of direct, documented experience working with persons who live with mental illness and/or substance abuse issues; or
  2. 60 college credit hours in any field and 12 months of behavioral health experience; or
  3. Bachelor's or Master's degree in any field with 6 months of Behavioral Health experience; or
  4. Bachelor's or MAster's Degree in a Behavioral Health field; or
  5. RN with Behavioral Health Experience

To complete the Behavioral Health Case Management Certification you MUST be employed by an agency that is certified by the Oklahoma Health Care Authority or ODMHSAS to provide Case Management Services. These requirements are also outlined in the Chapter 50 Standards and Criteria Administrative Rules.

BHCM Certification Walkthrough

View the steps required for BHCM Certification

Certification Renewal Timeline

To renew your Behavioral Health Case Management Certification, you will use the ODMHSAS Access Control system, the same system used to apply for BHCM certification. Renewal applications will be accepted starting January 1 of each year for all Case Manager I and Case Manager II renewals. If you do not complete your renewal by June 30 of each year, your certification will be suspended and you cannot bill for case management services.

If your certification is suspended, you will have until December 1 to catch up and complete your renewal process.  An additional $25 late fee will be added to your $15 Renewal fee if submitted after June 30 or if your renewal is not complete and approved before June 30. If you do not meet all requirements for your renewal on or before December 30 deadline, your certification is terminated. You must wait (60) days before you can re-apply to become Case Management certified again.

Recertification via Access Control

All applicants must use Access Control to begin the renewal processes. You will use your existing Access Control account. Do no create another account as this will only delay processing of your renewal. If you need help accessing your account, you can contact the ODMHSAS Help Desk at 405-248-9000 and dial 0.

Once logged into Access Control, you will click the "Registration" icon and select "Behavioral Health Case Management". Click "Advance to Registration" at the bottom of the screen. Applicants will then review their personal information to ensure accuracy. BHCM Certification requires all blank fields to be filled and will not advance to certification renewal if any fields are left blank.

After reviewing each tab, the very last tab is your CEU tab.  If you do not see your CEU tab, please contact the ODMHSAS Help Desk or Ramona Gregory by email at Ramona.Gregory@odmhsas.org.  Once you have access to the CEU tab, this is where you will enter your 12 hours (3 Ethics CEU's, 3 Strength's Based CEU's and 6 general CEU's) of CEU's for your Renewal.  All CEU's must be dated between July 1 through June 30th to qualify. Once an applicant has reviewed and/or updated all information, they are able to submit this information. Applicants are not required to send a copy of CEU Certificates unless the Renewal Summary Form notifies them to do so.

After the applicant has submitted all information with the BHCM online renewal process, the Renewal Summary Form will be displayed on the screen. You must print off this form. If there is a note that read "You have been randomly selected to send in the documentation of all listed CEUs, you must send copies of each CEU Training indicated in with this Renewal Application" that indicated you have been randomly selected to submit CEU documentation for verification. All applicants must sign their Renewal Summary Form and pay the online Renewal Fee via Access Control (ODMHSAS employees are exempt from renewal fees).

Applicants must email the following documents to Ramona.Gregory@odmhsas.org:

  • Renewal Summary Form.
  • CEU documents (if randomly selected as noted by your Renewal Summary Form).
  • Completed Verification of Employment Form.
  • Receipt of online payment (screenshot of Access control receipt of payment).

 

If an applicant is no longer employed by a "qualifying" agency, their Renewal will not be approved. If a Renewal is not received by the June 30 deadline, the certification is expired and cannot be used to bill for case management.

Once we receive your renewal application, if everything is in order, you will receive an email notifying you that your certificate is available to print out at your convenience. You will see a "Print Certificate" button available to you in the Registration module of Access Control. Make sure your popup blocker is turned off, click on Print Certificate and your certificate will appear to print off.  If your renewal is incomplete, you will receive an email notifying you of any changes that need to be made before we can approve it. Please make the needed changes and reply to our email that you have made the necessary corrections so we can review your application again.


Contact Information

Laura Collett

ODMHSAS - Sr. Case Management Training Specialist
Laura.Collett@odmhsas.org

Shayla Williams
ODMHSAS - Case Management Training Specialist
Shayla.Williams@odmhsas.org

Ramona Gregory
ODMHSAS - Administrative Officer
Ramona.Gregory@odmhsas.org
Office: 405-248-9334
Fax: 405-366-2304

Oklahoma Health Care Authority
Direct Line: 405-522-6205
Claims Line: 1-800-522-0114

 

Case Management Resources


Frequently Asked Questions

As of September 1, 2024 there were changes made to the Chapter 50 Administrative Rules that impacted requirements for Behavioral Health Case Management certification. Below you will find important information regarding these changes.

To address workforce gaps, the minimum education & experience requirements for Case Management I and II certification will allow increased access to enter the field of Case Management.

Prior to September 1, 2024 the following requirements were present for CM I and CM II:

CM I CM II
60 college credit hours or Bach or Master's Degree in BH field or
High school diploma or eq. with 36 months BH experience. RN with BH experience

The new CM requirements are listed below:

CM I CM II
High school diploma or eq. and HS diploma or eq. and 36 months of BH experience or
6 months of BH experience 60 college credit hours in any field and 12 months of BH experience or
  Bachelor's or Master's Degree in any field with 6 months BH experience or
  Bachelors or Master's Degree in BH field or
  RN with BH experience

Behavioral health experience may be gained through volunteer work, internships, or employment with organizations providing direct services to people with behavioral health diagnoses and/or substance use disorders. Behavioral health experience at the following settings will qualify: Inpatient/outpatient, shelters, crisis centers, residential treatment, supportive housing, or other settings that provide assistance to this population (e.g. employment support, food assistance.). Qualifying experience must have ended within no more than 5 years of the date of application.

Below are a few examples of positions that would qualify for behavioral health experience.

  • Behavioral Health Technician: Assists with the care of patients in mental health facilities, monitoring their condition, and helping with daily activities.
  • Peer Support Specialist: Uses personal experience with mental health or substance use disorders to support others in their recovery journey.
  • Crisis Hotline Operator: Offers immediate support and guidance to individuals in crisis, often involving suicide prevention or mental health issues.
  • Community Outreach Worker: Engages with communities to provide education and resources related to mental health and behavioral health services.
  • Support Group Facilitator: Leads group therapy or support groups under the guidance of a licensed therapist or counselor.
  • Patient Care Coordinator: Works in clinics or hospitals, helping patients navigate their treatment plans and connect with appropriate behavioral health services.
  • Intake Coordinator: Conducts initial assessments and gathers information from new clients in behavioral health settings to determine their needs.
  • Residential Advisor: Works in dormitory-style housing or residential treatment facilities, providing supervision and support to residents with behavioral health needs.
  • Youth Advocate: Works with at-risk youth, providing support, mentorship, and connection to behavioral health services.

Note: If an individual has unique or extenuating circumstances outside of these guidelines, please feel free to contact the Case Management Team.

Experience must be verified in writing by either a current or past supervisor or human resources department.

A Bachelor's or Master's degree in a behavioral health-related field (Approved Degree List) earned from a regionally accredited college or university recognized by the United States Department of Education (USDE) or an education degree earned from a regionally accredited college or university recognized by the United States Department of Education; or a current license as a registered nurse in the State of Oklahoma with experience in behavioral health care; or current certification as an alcohol and drug counselor in Oklahoma; or a Bachelor's or Master's degree in any field earned from a regionally accredited college or university recognized by the USDE and current certification as a Certified Psychiatric Rehabilitation Practitioner (CPRP).

To learn more about Certified Psychiatric Rehabilitation Practitioners, visit their website.

You can check the Approved Degree List. If your degree is not on that list, please go ahead and submit a complete application and be sure to include your official transcript and we will review each conferred degree transcript on a case by case basis.  Incomplete degrees are not considered eligible. 

Yes. However, this will not be available until after your reapplication (existing CM IIs) or initial application (new CM II applicants) has been approved by ODMHSAS.

ODMHSAS is currently setting up the training schedules. These will be posted on the ODMHSAS website. However, this will not be available until you complete the web-based training and receive approval from ODMHSAS.

On July 1, 2013, CMIII’s will no longer be required to be certified through ODMHSAS. If you are a Licensed Behavioral Health Professional, under supervision for your license, or a CADC, you are no longer required to submit an application, attend training, take the exam or renew your certification.  You will now be able to provide CM services pursuant to their licensure without certification through ODMHSAS.

If you have completed a qualifying bachelor’s degree and want to be upgraded to a CM II, you will need to submit a Reapplication (REAPP) to Case Management based on Chapter 50 Standards and Criteria for Certified Behavioral Health Case Managers changes effective October 2018. All CM I’s who want to be upgraded to a CM II will need to pay the $15.00 reapplication/recertification fee.  Please follow the Steps to Certification CM I Upgrade instructions.