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Contact Us

Self Service Options

To help expedite your request, use our self service options.

Features available for Active Members: Features available for Retired Members:
  • Secure messages
  • Secure messages
  • Designate beneficiaries
  • Designate beneficiaries
  • Retirement benefit estimates 
  • Update tax withholdings
  • Member statement
  • 1099-Rs
  • Statement of account
  • Benefit summary
  • Request account audit
  • Income verification
  • Start retirement process (must be within last 2 years of earliest retirement date)
  • Update contact information

Member Services Contacts

  • MyTRS Secure Messaging
  • Email: mail@trs.ok.gov (Email is NOT secure. Please do not email your personally identifiable information, such as your date of birth, Social Security Number, or financial account information.)
  • Phone: 405-521-2387

Employer Services Contacts:

  • Email: helpdesk@trs.ok.gov (Email is NOT secure. Please do not email your personally identifiable information, such as your date of birth, Social Security Number, or financial account information.)
  • Phone: 405-522-3130

Office Location:

Lobby hours are Monday - Friday, 8:00 a.m. to 5:00 p.m. central time. We are closed on State holidays.

Physical Address

Harvey Parkway Building, 301 NW 63rd Street, Suite 500, Oklahoma City, OK 73116-7921

Mailing Address

P.O. Box 53524, Oklahoma City, OK  73152-3524

For Insurance Questions, please contact Employees Group Insurance.

EGID Member Services:
  • 405-717-8780
  • 800-752-9475
Last Modified on Sep 03, 2025