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Service Information

Supportive services for vulnerable adults over age 18 regarding abuse, neglect, exploitation or fraud in private residential settings and long-term care facilities, and helps connect vulnerable adults to the services they need to stay safely in their homes and community whenever possible. 

Abuse and Neglect Hotline
1-800-522-3511 *for emergency response call 911 immediately

General Info
(405) 521-2281

Assists functionally impaired adults, generally age 60 and over, with community-based care that allows them to remain in their homes. 

Shahannah Sosa (580) 768- 9327

Provides comprehensive bio-physical case management and information to individuals diagnosed with AIDS/HIV and their families, as well as assessments, advocacy, access to community resources and follow-up services

J. David Odle
Programs Manager
405-271-5816

Assists low-income older adults and people with disabilities with Medicare premiums and prescription costs.

CAP.InfoLine@okdhs.org
405-521-2281

Services offered to support physical, social, and emotional wellbeing that are important to healthy aging

CAP.InfoLine@okdhs.org
405-521-2281

Resources for caregivers, grandparents, and other relatives raising children.

Info Line
1-800-211-2116

Services received at home such as bathing, meal preparation, toileting, light housekeeping, home repairs or modifications, and transportation help older Oklahomans remain independent in their homes 

CAP.InfoLine@okdhs.org
405-521-2281

Nutrition services provide meals, education, and counseling from a Registered Dietician when needed.

CAP.InfoLine@okdhs.org
405-521-2281

MIPPA helps eligible individuals lower Medicare drug costs, deductibles, and premiums while also providing preventive health information.

CAP.MIPPA@okdhs.org
(405) 521-2281 

Provides training to low-income, unemployed older adults age 55+ through a community-service and work-based program authorized by the Older Americans Act. 

Larry Bartels 405-626-5269

Contact Information

Jeromy Buchanan
Director

Phone:  (405) 521-2281
Fax:       (405) 521-2086
Email:   CAP.InfoLine@okdhs.org

Mailing Address
Community Living, Aging and Protective Services
Oklahoma Human Services
P. O. Box 53159
Oklahoma City, OK 73152

Aging and Disability Info-line: 1-800-211-2116
This toll-free statewide telephone number links individuals with special needs across the lifespan and their family caregivers to information and assistance at the local level. Calls are routed to the appropriate Area Agencies on Aging or Sooner SUCCESS specialists based on the prompts chosen.

Or contact a local specialist directly:

Provides services that allow Medicaid-eligible persons who meet nursing facility level of care to remain at home, or in the residential setting of their choosing, while receiving necessary care. 

CareLine: (918) 933-4900 or (800) 435-4711

Investigates complaints on behalf of long-term care residents with the goal of improving quality of life and quality of care. The Ombudsman program serves residents in Oklahoma’s long-term care facilities including nursing homes, assisted living and similar adult care homes. 

Ombudsman Intake Line  (405) 521-2281

Provides services that allows Medicaid- eligible persons who meet institutional level of care requirements to remain at home, or in the residential setting of their choosing while receiving the necessary care. 

CareLine: (918) 933-4900 or (800) 435-4711

Assists individuals that meet the program’s income and resource eligibility requirements by lowering their Medicare prescription drug costs, deductibles, and premiums and provides information on preventive health services. 

Info Line  (405) 521-2281

Offers free services to Oklahomans 60 years or older to help maintain their dignity and independence. The Area Agencies on Aging (AAA) network reviews the person’s needs and offers

services to meet those needs. The services are offered to assist older Oklahomans to avoid being placed in a nursing facility and to live independently in their own homes. 

Info Line 1-800-211-2116

Assists people of all ages with their living activities at home for those who qualify financially and medically under Medicaid services.

CareLine (918) 933-4900 or (800) 435-4711

Last Modified on May 07, 2025