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Health, Dental and Vision Insurance

About Health, Dental and Vision Insurance

Employees Group Insurance Division provides a wide range of competitively priced, quality insurance benefits to state, education and local government employees.

Mission

In an ever-changing environment, we are committed to serving the State of Oklahoma by providing, with the highest degree of efficiency, a wide range of quality insurance benefits that are competitively priced and uniquely designed to meet the needs of a defined population.

Vision

To protect the participant's health, wellness and financial futures by leveraging technology and industry best practice to administer innovated insurance plans.

Values & Behaviors

Customer Service: To provide prompt and professional interaction with each individual and entity and require the same for each contracted vendor.

Confidentiality: To protect confidential information.

Teamwork: To encourage a collaborative effort throughout the Division to achieve common goals.

Continuous Improvement: To keep competitive by improving skills, technology, and utilizing creative approaches.

Communication: To strive for transparency, accuracy, and clarity in all communication.

Resources

The Office of Management and Enterprise Services Employees Group Insurance Division (EGID) is committed to conducting its business activities with integrity and in full compliance with the federal, state and local laws governing its business. This commitment applies to relationships with members, providers, auditors and all public and government bodies. Most importantly, it applies to employees, subcontractors and representatives of EGID. This commitment includes the policy that all such individuals have an obligation to report problems or concerns involving ethical or compliance violations related to its business.

If you suspect that EGID has been defrauded or is being defrauded or that resources have been wasted or abused, report the matter to the EGID Program Integrity Unit immediately. You can report suspicious acts or claims by:

  • Sending a report in writing to:
    EGID Program Integrity Unit
    2401 N. Lincoln Blvd., Ste. 300
    Oklahoma City, OK 73105
  • Emailing a message to EGID.antifraud@omes.ok.gov.
  • Calling the EGID toll-free hotline at 866-381-3815.
  • Visiting the EGID Program Integrity Unit in person.

Access the OMES Code of Ethics.

Individuals are encouraged to provide adequate information in order to assist with further investigation of fraud. All investigations will be handled confidentially. Every attempt will be made to ensure the confidentiality of any report, but please remember that confidentiality may not be guaranteed if law enforcement becomes involved. There will be no retaliation against anyone who reports conduct that a reasonable person acting in good faith would have believed to be fraudulent or abusive.

Any employee who violates the non-retaliation policy will be subject to disciplinary action up to and including termination.
Examples of fraud, waste and abuse may include:

  • An individual or organization pretends to represent HealthChoice, Medicare and/or Social Security, and asks you for your HealthChoice member ID, Medicare or Social Security number, bank account number, credit card number, money, etc.
  • Someone asked you to sell your prescription drug card or the account information on the card.
  • Someone asks you to get medications for them using your prescription drug card or prescription coverage.
  • You are encouraged to disenroll from your plan.
  • You are offered cash or a gift worth more than $15 to sign up for a Medicare prescription drug plan.
  • Your pharmacy does not give you all of your medications.
  • You are billed for medications or health services that you did not receive.
  • You are charged more than once for your insurance premium.
  • Your prescription drug plan does not pay for your covered medications.
  • You receive a different medication than your doctor ordered.

You can contact EGID at 866-381-3815 to report complaints about one of these types of fraud, waste and abuse issues or a related complaint.

If you have a general question or concern related to your insurance benefits and it is not a potential fraud, waste or abuse issue, please contact HealthChoice at 405-717-8780 or toll-free 800-752-9475. TDD users call 405-949-2281 or toll-free 866-447-0436.

Title 74 Chapter 37 - State and Education Employees Group Insurance Act

Title 74 Chapter 37A - State Employees Disability Program Act

Contact

Office of Management and Enterprise Services
Employees Group Insurance Division

2401 N. Lincoln Blvd., Ste. 300
Oklahoma City, OK 73105
 

405-717-8780
Toll-free 800-752-9475
TTY 711


Office Hours
Monday-Friday: 8 a.m. to 4:30 p.m.

Last Modified on Sep 13, 2024
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