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Services

The OMES ITAM team offers a wide range of services to support Oklahoma state agencies in managing their IT assets effectively and efficiently. Here are some of the key services provided by the team:

  • IT Asset Inventory Management: Tracking and maintaining an accurate inventory of IT assets across their lifecycle, from procurement to disposal.
  • Procurement and Disposal Support: Assisting with the acquisition and disposal of IT assets, including hardware and software, to ensure cost-effectiveness and compliance with regulations.
  • Life Cycle Management: Optimizing the use of IT assets throughout their lifecycle, including maintenance, upgrades and replacements.
  • Asset Tracking and Reporting: Monitoring the status, location, and usage of IT assets and providing reports for informed decision-making.
  • Cost Optimization: Identifying opportunities to reduce costs related to IT assets, such as through volume purchasing, standardization or disposal of underutilized assets.
  • Risk Management: Assessing and mitigating risks associated with IT assets, including data security, environmental impact and regulatory compliance.
  • Vendor Management: Establishing and maintaining relationships with IT vendors, ensuring timely delivery, quality and cost-effectiveness.
  • Training and Support: Offering guidance, resources, and training to help agency staff understand and adhere to ITAM policies and best practices.

ServiceNow Catalog Items

Use the above button to request a report for a specific user, device, or organization. Example of a report request may include: Last logged in user, lease expiration date, technical specifications of a device, etc.

Last Modified on Oct 28, 2024
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