Services
The OMES ITAM team offers a wide range of services to support Oklahoma state agencies in managing their IT assets effectively and efficiently. Here are some of the key services provided by the team:
- IT Asset Inventory Management: Tracking and maintaining an accurate inventory of IT assets across their lifecycle, from procurement to disposal.
- Procurement and Disposal Support: Assisting with the acquisition and disposal of IT assets, including hardware and software, to ensure cost-effectiveness and compliance with regulations.
- Life Cycle Management: Optimizing the use of IT assets throughout their lifecycle, including maintenance, upgrades and replacements.
- Asset Tracking and Reporting: Monitoring the status, location, and usage of IT assets and providing reports for informed decision-making.
- Cost Optimization: Identifying opportunities to reduce costs related to IT assets, such as through volume purchasing, standardization or disposal of underutilized assets.
- Risk Management: Assessing and mitigating risks associated with IT assets, including data security, environmental impact and regulatory compliance.
- Vendor Management: Establishing and maintaining relationships with IT vendors, ensuring timely delivery, quality and cost-effectiveness.
- Training and Support: Offering guidance, resources, and training to help agency staff understand and adhere to ITAM policies and best practices.
ServiceNow Catalog Items
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