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HealthChoice certification portal enhancements

Friday, January 31, 2020

Through the HealthChoice certification portal, you can now complete and submit a certification request form online and upload documents when requesting certification for services reviewed by the HealthChoice Health Care Management Unit.

The certification portal is separated into services reviewed by HCMU and services reviewed by the certification administrator, AHH. These changes are only applicable to services reviewed by HCMU. Please note that certification requests that are not accurately completed or are submitted to the incorrect area could be delayed or not processed.

Visit and select Certification Portal under Providers Additional Resources. For questions or assistance navigating the portal, please call customer care at toll-free 800-323-4314. TTY users call 711.

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