HealthChoice Customer Care has updated the interactive voice response system. To help us serve you better, please choose the option for provider. After following the prompts for eligibility or claim status, you have the opportunity to speak to a customer care representative. Listen and follow the prompts carefully so you will be directed through the call flow as efficiently as possible. We have a specialized team available to assist you, so please make sure to choose the provider option to speak with one of your dedicated representatives.
For additional information, call Customer Care at 800-323-4314. TTY users call 711.