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License Renewal

General:

Online renewals:

  • License renewals, inactivation's, and retirements are all handled through the Board's online portal now.
  • You can start the process anytime, but you can only actually submit your renewal starting 60 days before your license expires — not before.

Office hours:

  • The Board is open 8 a.m.–5 p.m., Monday–Friday, and closed on state holidays. Staff is not available to assist when the office is closed (questions about requirements, password reset, etc.) - so be sure to leave plenty of time for a response.

Expired licenses:

  • If your license has already expired, you can't just renew it online normally — you have to email Info.BehavioralHealth@bbhl.ok.gov and ask them to unlock your renewal account first.

If you don't renew your license on time:

  • Your license gets suspended, and you lose all rights that came with it.
  • You can get it reinstated, but you'll need to: pay the regular renewal fee, pay an extra $25 late fee, and complete any continuing education you missed.
  • However, there's a hard deadline: if you don't renew within 1 year of expiration, the license is gone for good — no reinstatement possible after that.
  • If your license has already expired, you can't just renew it online normally — you have to email Info.BehavioralHealth@bbhl.ok.gov and ask them to unlock your renewal account first.

If you don't renew your "approved supervisor" status (the credential that lets you supervise other licensees):

  • That status gets suspended, and you can no longer supervise anyone.
  • To get it back, you just need to submit whatever renewal requirements you missed for each period you skipped.
  • However, there's a hard deadline: if you don't renew your supervisor status within 5 years of expiration, the status cannot be renewed — no reinstatement possible after that. 
  • You may reapply for the supervisor status - but you will have to complete the supervisor requirements again.

Bottom line: Missing a license renewal is recoverable within a year (for a fee and catch-up coursework), but after a year it's permanent. Missing a supervisor renewal is easier to fix, but there is a 5 year time limit to renew.

Inactive status:

  • If your license is currently in good standing, you can pay a one-time $25 fee to make it inactive.
  • It can stay inactive indefinitely — there's no time limit.
  • While inactive, you don't need to complete continuing education or pay any further fees.

Retired status:

  • If your license is in good standing, you can also choose to retire it instead.
  • Once retired, it's permanent — you can't reactivate that same license later.
  • However, retiring doesn't stop you from applying for a brand-new license down the road if you want one.

Bottom line: Inactive = a pause you can undo later. Retired = a permanent stop, though you could still start fresh with a new license in the future.

If your license was voluntarily inactivated:

  • Email the Board at info.behavioralhealth@bbhl.ok.gov to reactivate it.
  • Include your name, license type, and the date you want it reactivated.
  • The Board will then turn your portal account back on and send you next steps.
  • You'll pay a prorated reactivation fee through the portal — but you can't log into the portal until the Board activates your account first.

If your license is retired:

  • It can't be reactivated at all.
  • You'd have to apply for a brand new license if you want one in the future.

To learn about the requirements for renewing your license, click on your specific license type and renewal type from the list below.

Licensed Professional Counselors (LPC)

Licensed Marital and Family Therapists (LMFT)

Licensed Behavioral Practitioners (LBP)

Portal Assistance:

When using the “Forgot Password” feature ensure all boxes on the sign in page are blank and click “Forgot Password”.  Next, enter in your email then click reset password.  The temporary password will be sent from Thentia.cloud so be sure to search your inbox and if needed your spam and junk folders as well.

Here are a few additional tips and tricks for logging into the portal:

  1. Ensure you are using all lower case letters in your email. 
  2. We suggest that you use Google Chrome as your web browser. 
  3. We suggest that you copy and paste the temporary password you receive to avoid typos. 
  4. Ensure the email account is active and is the same as the account on file with the Board.

Please note, the temporary password is only active for 5 minutes, if not used in that time you have to request a new temporary password.

For additional assistance you may email the Board at info.behavioralhealth@bbhl.ok.gov

Please be aware that the answers to your security questions are case sensitive.

If you fail to correctly answer the security questions three (3) times the portal login will be disabled and you will not able to log into your account. You may request the Board unlock your account by emailing the Board at info.behavioralhealth@bbhl.ok.gov

Last Modified on Aug 25, 2026
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