Employee Newsletter
Welcome to the new home of Behind the Wheel, Service Oklahoma’s reimagined employee newsletter. We’ve moved away from the monthly PDF to a more user-friendly, mobile-friendly experience that’s easier to browse and search, with a new biweekly format to bring you more timely updates. You’ll still find the same great content you’re used to, now with a fresh look and a format designed to better fit how you work.
What's New?
New Hours At Select Locations
Service Oklahoma added Saturday hours for two locations, effective March 28, 2026. These hours will bring more accessibility and convenience to customers.
The new locations now open on Saturdays are:
📍 Broken Arrow
📍 Edmond
The hours for these locations are 8 a.m. - 1 p.m.. OKC-Classen and Tulsa at The Farm will continue to offer services on Saturdays from 8 a.m. - 1 p.m. Through the extended operating hours, we can provide faster service, reduce strain on our teams and ensure we meet growing customer demand!
Dress Code Reminder
Temperatures are warming up and the sun is coming out, but please remember to enjoy your flip-flops and tank tops after hours. All Service Oklahoma employees are expected to dress in a professional, business casual manner that reflects our commitment to best-in-class service. Additionally, your state-issued ID badge must be worn and visible at all times. Staff appearance and clothing should be clean, well-kept and appropriate for the workplace. Items like flip-flops, sweatpants, workout gear, hats (unless approved) and clothing with offensive graphics are not acceptable.
For more details, be sure to review the complete Dress Code Policy (SOK-03) or check with your supervisor if you have questions about what is considered appropriate.
Check out the complete list of policies here.
Distracted Driving Awareness Month
April is National Distracted Driving Awareness Month!
According to The National Highway Traffic Safety Administration, distracted driving is defined as any activity that diverts attention from the primary task of driving, whether visual, manual or cognitive. This includes interacting with passengers, eating and drinking, grooming yourself, adjusting in-car settings like the radio or GPS or simply drifting off in thought while driving.
Data from 2023 shows:
- 3,275 people were killed in distracted driving crashes, 611 non-occupants (pedestrians, cyclists and others) were killed in distraction-affected traffic crashes and 324,819 were injured in traffic crashes involving distracted drivers.
- 8% of fatal crashes, an estimated 13% of injury crashes and an estimated 13% of all police-reported traffic crashes were reported as distraction-affected.
- 7% of drivers ages 15 to 20 years old who were involved in fatal crashes were reported as distracted.
Stay safe on the road with these tips:
- Activate your phone’s “Do Not Disturb” or “Drive Focus” feature, silence notifications or keep your device out of reach until you arrive at your destination.
- Adopt a “park-first” rule. If a task requires your hands or your full attention, pull over safely before completing it.
Distracted driving isn’t just about dramatic or obviously dangerous behaviors. In reality, the most common distractions are often small, routine actions that many drivers consider harmless. Be an example to your family and friends by putting your phone away when behind the wheel.
Recognizing Employee Milestones in Q1 2026
We’re recognizing team members who have reached important milestones in their state careers during the last quarter. Each has made lasting contributions. Let's celebrate!
Upcoming Events from Employee Engagement
Meaningful Magnets
Looking for a way to brighten your day, or maybe your coworker's day?
Now through Friday, April 7, purchase a Meaningful Magnet and help spread joy and positivity across the agency.
Don’t miss your chance to add some daily encouragement while supporting Employee Engagement and future events.
Get your order in before it’s too late!
Arts & Crafts Basket Drawing
Service Oklahoma's first-ever Arts & Crafts Basket Drawing is launching at the end of April!
Tickets are just $1 each and will be available for purchase starting Monday, April 27. Each ticket purchase increases your chance at winning a unique collection of original artwork to creative take-home activities.
Please reach out to Employee Engagement Manager, Alicia Merrick with any questions.
National Go Orange Day
Wednesday, April 22 is National Go Orange Day, part of National Work Zone Safety Week, and Service Oklahoma is joining the cause to bring awareness to the importance of driving safely in work zones.
Help us raise awareness by wearing orange work-appropriate attire. We’re also providing custom stickers for staff to wear.
If you wear orange for Go Orange Day, please share a photo with us!
National Pet Month
National Pet Month is in May and we’re celebrating our pet friends all month long with the Service Oklahoma Pet Spotlight!
Submit your most adorable or hilarious photo of your pet. Once entries are published, you’ll be able to scroll and meet all the pets across SOK. We’ll unveil the showcase on Friday, May 8.
Please submit a separate form for each pet. Submissions are due by 5 p.m. on Friday, May 1.
Service Oklahoma
P.O. Box 11415
Oklahoma City, OK 73136
Copyright © 2025 Service Oklahoma