These SOPs cover a wide range of motor vehicle processes, including titles, registrations, liens, repossessions, license plates and dealer transactions. You’ll also find guidance for OneLink setup and motor vehicle banking procedures.
G.01 - Original Titles
Issuing procedures for original titles and registrations for vehicles
G.02 - Title Transfers
Outlines the steps for title transfers
G.03 - Duplicate Titles
Procedures for issuing duplicate titles for vehicles
G.04 - Boat and Motor Titles
Steps for issuing original titles and initial registrations for boats and motors
G.05 - Manufactured Home Titles
Basic transaction steps related to manufactured homes
G.10 - Personalized Plates
Outlines the process for ordering and issuing personalized license plates
G.11 - Special Plates
Process for issuing and renewing special license plates
G.12 - In-Lieu Plates
Instructions for issuing in-lieu license plates
G.16 - Dealer Plates
Covers various processes related to dealers and dealer plates for motor vehicle and boat and motor dealers
G.09 - Vehicle Renewals
Steps for renewing a vehicle’s annual registration
G.13 - Commercial Vehicle and Trailer Registration
Process for carrying out registrations for commercial vehicles and trailers
G.14 - No Charge Lost/ Stolen/ Mutilated Decals
Steps for issuing replacements for non-delivered decals at no charge to the customer
G.15 - Private Aircraft Registration
Intructions for the processing of aircraft registrations
G.17 - Inventory and Supply
Covers the process of renewing a non-expiring commercial vehicle fleet that has previously been registered in OneLink
G.06 - Liens
Overview of the processes of adding and releasing liens
G.07 - Repossessions
Steps for processing vehicle repossessions by Title Consultants
G.08 - Paid Corrections
Overview of common paid corrections procedures processed by Title Consultants
G.18 - Lien and Title Corrections
Covers a variety of common functions that Lien and Title Correction Specialists need to learn and use to assist SOK employees, Licensed Operators (LOs), dealers, lienholders, and customers with corrections to vehicle titles and liens, and updates to system records and accounts
G.20 - Body Change
Reviews common body change transactions and procedures
G.19 - OneLink Basics
Basic steps to set up and configure OneLink for customer-facing motor vehicle processing, including cash drawer and receipting processes that are components of most transaction types
G.21 - Title 42 Manual
Outline the statutory and procedural requirements relating to the filing of a possessory lien on a vehicle, manufactured home, commercial trailer, boat, or outboard motor pursuant to the provision of Title 42 Chapter 2 of the Oklahoma Statutes
G.22 - Motor Vehicle Banking Manual
Guidance to Service Oklahoma (SOK) employees on the various motor vehicle banking procedures in coordination with Licensed Operators
We’re always looking for ways to improve and keep our SOPs clear and helpful. If you’ve spotted outdated steps, need clarification or have an idea for an SOP that’s missing, let us know. Your feedback helps us keep things accurate and easy to follow.