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Service Information

​​A call center has been established to assist providers with claims issues that are billed through the Oklahoma Health Care Authority’s EDS system. The Developmental Disabilities Services Division (DDSD) Provider Support Center may be contacted in several ways: 

Contact Information

Phone: (405) 325-5080

Fax: (405) 573-6853

If you choose to contact the support center by phone, please note that the phones will be answered between the hours of 8:30 a.m. to Noon and 1 p.m. to 4:30 p.m., Monday through Friday.

Developmental Disabilities Services and The Oklahoma Health Care Authority are awaiting CMS approval to implement a retroactive rate increase for the period beginning October 1, 2020 and ending December 31, 2020. This increase will provide a 20% rate increase for services provided and claimed during this period. There is nothing required on behalf of the provider as the one-time payment will be paid through the same payment stream as service claims. Once paid, the provider may request payment details by emailing

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