Failure to Obtain a License

Performing licensable activity as an unlicensed person is a violation of the Oklahoma Real Estate Commission Code and Rules.

To confirm whether an individual or entity is licensed, you may perform a search on our Public Registry here.

Failure to Keep Parties Informed

A licensee is required under the Broker Relationship Act to keep parties informed during a real estate transaction.

Improper or Dishonest Conduct

It is a violation for a licensee to engage in conduct that is determined to be untrustworthy, improper, fraudulent or dishonest during a real estate transaction.

Unauthorized Access to Property

It is a violation for a licensee to list or allow access to a parties' property without their consent.

Failure to Disclose Licensure Status, Beneficial Interests, and Familial Interests

It is a violation for a licensee to fail to disclose (in writing) a beneficial / familial interest if they receive compensation or other consideration in connection with a recommendation or referral of any product or service during a real estate transaction.

It is a violation for a licensee to fail to disclose their status as a licensee while acting as a buyer or seller in a real estate transaction.

Failure to Disclose Known Defects

In many cases, only the seller is aware of a known defect or issue involving their property. It is the responsibility of the seller to properly fill out their Residential Property Condition Disclosure form properly and truthfully.

If you only have evidence or knowledge that the seller failed to disclose a known defect involving the property, that is a civil matter that must be addressed through the courts or with the assistance of a private attorney.

If you are aware or have evidence the licensee had knowledge of a defect that was not properly disclosed, that may be a violation of the Oklahoma Real Estate Commission Code and Rules.

It is a violation for a licensee to fail to mishandle or fail to account for the monies of others.

Advertising Issues

For advertising compliance issues - we first recommend contacting the Managing Broker of the brokerage. You may find the Managing Broker's or brokerage's contact information by searching our Public Registry here.

Most advertising compliance issues can be resolved by simply addressing the issue with the brokerage directly and without the Commission's involvement.

HOA Issues

Homeowners Association (HOA) issues are generally outside of the Commission's jurisdiction. HOAs are typically governed by their own bylaws and regulations. If you're having issues with your HOA, we recommend the following steps:

1. Review your HOA's governing documents, including the Declaration of Covenants, Conditions, and Restrictions (CC&Rs), bylaws, and rules and regulations.

2. Attempt to resolve the issue directly with your HOA board or management company.

3. If the issue persists, consider seeking legal advice from an attorney specializing in HOA law.

4. You may also want to check if your local government has resources or mediation services for HOA disputes.

We recommend contacting an attorney for further information.

Disputes Between Landlords and Tenants

Disputes between landlords and tenants are civil matters that must be addressed through the courts or with the assistance of a private attorney. These issues often involve lease agreements, rent, deposits, or repairs, which fall outside the authority of the Oklahoma Real Estate Commission.

The Commission does not mediate, investigate, or resolve landlord-tenant disputes.

Please contact your local municipality or seek legal aid here.

Discrimination, Harassment or Threatening Behavior

Concerns about a REALTOR®’s ethical conduct, such as discrimination, harassment, or   threatening behavior, are not handled by the Oklahoma Real Estate Commission. These matters fall under the   jurisdiction of local REALTOR® Associations through their Code of Ethics enforcement process.

Individuals experiencing such conduct should contact the appropriate association or seek private legal counsel, as the Commission does not investigate or discipline for ethical code violations.

Please note: not all real estate licensees are members of the National  Association of REALTORS® and Code of Ethics complaints can only be filed with   the Oklahoma Association of Realtors® against individual REALTOR® members, not real estate firms.

If you want to find more information about the NAR Code of Ethics and filing a complaint for violations of the NAR Code of Ethics, please visit their website here.

If you've faced discrimination in a real estate transaction, you can file a complaint under the Fair Housing Act through the HUD Complaint website here.

Wholesale Transactions for Privately Marketed Properties

The Commission cannot intervene in a wholesale transaction if the wholesaler did not perform real estate activity that requires a license. A license is only required for wholesale transactions if the wholesaler publicly marketed the property (i.e. internet or public group listings). To review your rights during a wholesale transaction and read more information regarding Senate Bill 1075 (effective November 1st, 2025), visit our Consumer Resources page here.

For all other issues, please seek legal counsel or review information for legal aid here.

Earnest Money, Commission Payments, Divorce Proceedings or Other Contract Disputes

The Commission cannot order money to be paid, refunded, or contracts canceled. For these issues, you should consult an attorney or mediation.

The Commission cannot intervene in a court ordered judgement or domestic dispute. One party can list a property but all owners of record will have to sign at closing.

The Commission cannot intervene in a transaction or during earnest money disputes or contract disputes. Information regarding free mediation services provided through the Oklahoma Courts can be found here.

The Commission does not oversee these professions. Please contact the corresponding agency listed below for each profession:

For construction, contractors, or builders - contact the Construction Industries Board.

For real estate appraisers - contact the Real Estate Appraiser Board.

For lenders - contact the Consumer Financial Protection Bureau.

For title companies - contact the Insurance Department.

For real estate abstractors - contact the Abstractors Board.

The Oklahoma Real Estate Commission does not intervene in active real estate transactions or contract disputes. If you are currently involved in a transaction and need assistance, please seek legal counsel or review information for legal aid here.

The Oklahoma Real Estate Commission investigates possible violations of the Real Estate License Code and Rules, for those who hold real estate licenses and persons conducting licensable activities without a license. Please contact the Managing Broker of the brokerage before completing this form or filing a complaint. You may find the Managing Broker of the brokerage by performing a Public Registry search here. The Commission cannot provide legal advice or act as your attorney. REALTORS® can seek legal advice through the Oklahoma Association of REALTORS®’s legal line here.

AI tools like ChatGPT are often incorrect in determining whether a real estate licensee has violated Oklahoma’s License Code and Rules. Only the Commission can assess potential violations, and AI-generated information should NOT be relied upon when considering filing a complaint.

This Complaint Pre-Screen Form is designed to help determine if your complaint falls within the Commission’s jurisdiction and guide you through the appropriate next steps. You must complete the Complaint Pre-Screen Form in order to file a complaint online. 

View our Complaint Process page. 

View our Advertising Guideline Checklist. 

Please seek contract guidance from Broker or attorney. For further guidance, you may contact help@orec.ok.gov . 

Licensure exemptions are reviewed in the Oklahoma Real Estate License Code and Rules. Please reference §858-301.