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The job of cashier comes under many titles. A cashier may be referred to as a store clerk, a retail sales associate or a customer service associate. Cashiers may work full time or part time. Some benefits are available but vary by company. Cashier may serve as a first job or as a retirement job to supplement income. Cashiers are frequently asked to work shifts, holidays and weekends. The job requires standing or sitting for long periods of time, but otherwise physical demands are minimal.

The Cashier will scan the customerʼs selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

Have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Cashier Responsibilities

  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
  • Operating scanners, scales, cash registers, and other electronics.
  • Balancing the cash register and generating reports for credit and debit sales.
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
  • Processing refunds and exchanges, resolving complaints.
  • Bagging or wrapping purchases to ensure safe transport.
  • Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
  • Maintaining a clean workspace.
  • Customer service or Cashier experience.
  • Ability to handle transactions accurately and responsibly.
  • High level of energy with strong customer service skills.
  • Basic math and computer skills.
  • Abilityto stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
  • Attention to detail.
  • Helpful, courteous approach to resolving complaints.


High School Diploma or equivalent.

Cashier Requirements

Previous experience as a cashier is helpful.


The average salary for a Cashier is $9.68 per hour in Oklahoma City, OK, which is 10% below the national average. Salary estimates are based on 149 salaries submitted anonymously to Indeed by Cashier employees, users, and collected from past and present job advertisements on Indeed in the past 36 months. The typical tenure for a Cashier is less than 1 year.

Career Progression

A cashier may operate one cash register or supervise many self-checkout registers. A cashier may supervise many cashiers or enter other retail areas in specific departments. A cashier may go into customer service to process returned items or receive complaints.

Job Outlook

Employment of cashiers is projected to show little or no change from 2016 to 2026.

Although retail sales are expected to increase over the next decade, employment growth of cashiers should be limited because of advances in technology, such as the use of self-service checkout stands in retail stores and increasing online sales.

Job Prospects

Job opportunities should be very good because of the need to replace the large number of workers who leave the occupation each year.


Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers. Cashiers with at least a high school diploma or equivalent typically have the best chances for promotion.


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Last Modified on Mar 10, 2023
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