To see if you or someone you know might qualify for personal care services or other in-home support programs, contact the MSU CareLine at 1-800-435-4711. If your call is not answered immediately, you will be prompted to leave a message. MSU staff will call you back as soon as possible to take your application
State Plan Personal Care (SPPC) is an in-home Medicaid service that helps eligible Oklahomans with their daily living activities. A personal care attendant helps with things like bathing, grooming, getting in and out of bed, toileting, meals, eating and light housekeeping. SPPC is a lifespan program that provides personal care assistance to individuals of all ages; financial and medical eligibility requirements do apply. The State Plan Personal Care program is managed by Oklahoma Human Services (OHS) Medicaid Services Unit (MSU).
Medicaid Services Unit CareLine
To be eligible for services, a person must be assessed for both financial and medical eligibility. Once the application has been taken, the MSU will submit it to the appropriate eligibility staff. The applicant should expect to be contacted by phone by an OHS Social Services Specialist who will assess financial eligibility. (Sometimes referred to as medical level of care.) Once the application has been taken, the applicant should monitor all incoming phone calls and/or voice messages to make sure these important phone calls are not missed.
If the applicant has not been contacted by anyone within two weeks after making an application, they should contact the MSU CareLine at 1-800-435-4711.