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Service Information

​​​​The Ombudsman Program serves residents in Oklahoma’s long-term care facilities, including nursing homes, assisted living and similar adult care homes. An Ombudsman helps improve the quality of life and the quality of care available to long-term care facility residents.

Become a Ombudsman Volunteer

The Ombudsman program is supported by local volunteers who are committed to improving the lives of older persons in institutions. The Area Agencies on Aging Ombudsman Supervisors train, supervise and support the volunteers.  

Interested in volunteering? Reach out!
Send an email

Contact Information

Bill Whited
State Ombudsman

Phone:  (405) 521-2281
Fax:       (405) 522-6739

Mailing Address
P. O. Box 53159
Oklahoma City, OK 73152

Medicare provides information to help individuals decide what nursing home will meet their needs.   The "Care Compare" allows searches by state, county, name of facility or proximity.

To file a complaint, simply e-mail

Long-term care facilities must be licensed by the Oklahoma Department of Health to provide care.  Complaints can be made directly to the Health Department.

A long-term care Ombudsman is a person who receives complaints from residents of long-term care facilities, their friends or relative and attempts to resolve those complaints within the facility. The Ombudsman has the authority to explore problems and recommend corrective action to the facility. 

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