Library: Policy

OKDHS:2-42-3. Enterprise program management

Issued 12-15-09

The Enterprise Program Management Office (EPMO) identifies and manages Oklahoma Department of Human Services (OKDHS) business initiatives and provides an enterprise architecture to effect information technology (IT) solutions for re‑engineering services to integrate and consolidate business processes within and across divisions. EPMO responsibilities include:

(1) streamline services to meet the needs of clients and maintain the commitment to quality and accountability to the funding sources;
(2) maximize alignment of OKDHS staff and financial and support resources to continuously improve the delivery of services to Oklahomans;
(3) adopt a comprehensive enterprise architecture framework to build an IT infrastructure and business support system that integrates the entire OKDHS enterprise;
(4) describe, document, and define current and desired OKDHS business and management structures and their interface with IT;
(5) perform cross-divisional analyses to identify strengths, redundancies, inconsistencies, and gaps, and enhance opportunities for collaboration within divisions and across the OKDHS enterprise;
(6) provide business process engineering training and support;
(7) incorporate security and privacy standards into enterprise business practices and technical systems to minimize improper use of OKDHS data and client information;
(8) work with the Business Decision-Making Task Force and Enterprise Architecture Review Board to enable business strategies and requirements to drive IT initiatives; and
(9) annually evaluate the OKDHS strategic plan to determine and define OKDHS business projects.