Project BOOST
Welcome to the BOOST hub!
Here you’ll find everything you need to know about this replacement of the state's driver license system. This transformative initiative marks a major step forward in how we operate and serve Oklahomans. Working closely with FAST Enterprises, we’re integrating both our driver license and motor vehicle systems into a single, seamless platform. Once fully implemented, this new system will significantly reduce processing times and offer an improved experience for both customers and employees.
Here are a few key features that will be a part of Project BOOST:
- Single System, Single Logon: The ability to provide both driver license and motor vehicle services through one system with one login.
- Mobile ID Credentials: Mobile IDs and digital wallet integrations for added convenience.
- Enhanced Functionality: A 360-degree customer view, consolidating account information onto one screen, plus upgraded search and navigation tools.
Latest BOOST Report
As we move through this implementation, keep an eye on this page and the monthly BOOST Reports for regular updates, opportunities to get involved and the latest development progress. Together, we’re streamlining the way we serve Oklahoma!
Countdown to Dec. 1, 2025
Project BOOST began in August 2024 and is set to be fully operational by Thanksgiving 2025. Key milestones include:
- Definition Start: August 2024 - Business process discussions
- Foundation Complete: January 2025 - Configuration of basic functionality
- Begin Testing: July 2025 - System testing commences
- Production Rollout: December 1, 2025 - New system launch
Booster Club
The Booster Club was selected from your nominations. They represent every zone around the state along with various areas of the agency. Boosters will meet regularly with the development team, act as a system of checks and balances for our subject matter experts and get demos of the new system.
Connect with the Booster Club! As the Booster Club dives into their work this October, check in with your representative. You can offer suggestions or ideas for them to bring to upcoming meetings.
| Booster Club Representatives | Zone or Business Area | Zone Locations |
| Michelle Chandler, Ann Hamaker and Harold Moore | Zone 1 | Enid, Guymon, Ponca City, Stillwater and Woodward |
| Ginger Meeker, Heather Thompson and Melissa Walters | Zone 2 | Bartlesville, Broken Arrow (BA), BA Drive Test Center, Claremore, Miami, Tulsa East and Tulsa West |
| Berenice Zavala-Ramos | Zone 3 | Altus, Chickasha, Clinton, Hinton and Lawton |
| Carl Baker, Dakari Turner and Rachel Gentry | Zone 4 | Edmond, OKC I-240, OKC-Classen, OKC Drive Test Center and Norman |
| Emily Mahally and Justin Smith | Zone 5 | McAlester, Muskogee, Poteau, Sallisaw, Shawnee and Tahlequah |
| Tanya Anthony and Nicholas Davis | Zone 6 | Ada, Antlers, Ardmore, Durant and Idabel |
| Brandon Albers and Jessica Stanco | Compliance | |
| Rhonda Beams | Help Desk | |
| Randall Phillips | Training | |
| John Thompson | Field Audit | |
| David Bierhaum | CDL | |
| Krista Lower | Drive Schools |
Feedback on Project BOOST?
Your feedback is crucial to the success of Project BOOST during this 15-month development process! By sharing your insights, we can make real-time adjustments, encourage genuine collaboration, and achieve the best possible outcomes for the project.
Learn More
BOOST – Bringing Our Operations and Services Together – aligns with our mission to provide a best-in-class customer experience, keeping our customers at the center of everything we do. BOOST is a project that embodies each of our values!
Pioneering: This new system is going to let us innovate like never before. With FAST we have a partner who shares our spirit of innovation, always looking for inventive ways to solve problems and ultimately better serve our customers.
Authentic: No more workarounds! We don’t have to sacrifice who we are, or our mission because the functionality is already there. The system is designed specifically for Service Oklahoma, tailored to our unique needs and laws.
Reliable: Our current system's latency and uptime issues will be a thing of the past. FAST builds systems that work, period.
Neighborly: FAST will be right here, working side by side in the trenches with us, during implementation and after we go live, ensuring the system meets our every need.
Trusted Teammate: By the end of the year, it is anticipated that we will have nearly 40 FAST developers (Fasties) onsite in Oklahoma City. Whether you're a Service Oklahoma employee or a Fastie, we are one team. Together, we'll design and deliver a system that's on time, on budget and exceeds all expectations.
Training for the new system will be essential to the success of Project BOOST, helping us ensure a smooth transition and launch! The new system training program will have four tiers to it, with each step building on the previous one to ensure staff have in-depth knowledge of the system.
To ensure the training works with everyone’s unique learning styles, the training team at FAST will use a mix of instructor-led training, engaging video modules, online resources, simulated practice scenarios and plenty of hands-on practice opportunities to train staff on the new software. BOOST training is scheduled to begin in mid-to-late summer of 2025 and will continue through the fall.
Service Oklahoma
P.O. Box 11415
Oklahoma City, OK 73136
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