The Low-Income Home Energy Assistance Program (LIHEAP) provides winter heating and summer cooling funding to eligible low-income households during specific application periods throughout each year. The Energy Crisis Assistance Program (ECAP) provides emergency funding to low-income households throughout the year. Customers apply for services at OKDHSLive.org. Oklahoma Human Services works with utility companies to offset the cost of home energy to low-income households, prevent the shutoff of utility service to those households and restore utility service if service is interrupted.
Contact Information
Email: LIHEAP2@okdhs.org
Voicemail: (405) 521-3444 or 1-866-411-1877
Mailing Address:
P.O. Box 25352
Okahoma City, OK 73125
- Program Benefits
- Eligibility Criteria
- How to Apply
- Related Links
The LIHEAP includes 3 different components:
- winter heating
- summer cooling
Summer cooling and winter heating are not emergency assistane programs. Processing for these applications may take up to 60 calendar days.
If you or one of your household members has a life threatening medical condition, you may qualify for life-threatening ECAP assistance year round. Each life-threatening medical crisis is evaluated on an individual basis in accordance with LIHEAP rules. You may be asked to provide verification, including a note from a licensed health care professional.
You can apply for and possibly qualify for all three programs. You are encouraged to apply online at www.okdhslive.org during our open enrollment periods.
Eligibility requirements for the (LIHEAP) include income, household size, available resources and responsibility for payment of the home energy cost. Only one payment per household is allowed per program component. “Household” is defined as individuals living “under the same roof” with one utility meter. Everyone who uses the same meter or utility must apply together.
If your household includes a Native American, you may apply for energy assistance through Oklahoma Human Services OR with your tribe, but you cannot receive assistance for the same component from both during the same federal fiscal year.
To qualify for LIHEAP assistance, you must meet each of the following requirements:
- Be responsible for payment of home energy
- Households are not eligible for LIHEAP if the utility bill is paid directly to the provider by someone who does not reside at the residence.
Be a United States citizen or legally admitted for permanent residence.
- Meet countable resource standard including cash, checking or savings accounts, certificates of deposits, cryptocurrency, stocks or bonds.
- Meet specific income guidelines that vary according to household size
During open enrollment, you may apply online at www.okdhslive.org. If you do not have computer access, call (405) 522-5050 for assistance.
Referrals for life threatening ECAP are accepted year round.
LIHEAP Survey
Oklahoma Human Services is seeking public comment about the federally-funded Low Income Home Energy Assistance Program, (LIHEAP). Federally-funded programs are dependent upon the availability of federal funds. This federally-funded program helps income-eligible families with their home energy bill.
The LIHEAP survey can be completed using the following link.
Public comments about LIHEAP should be completed using the survey at the following link, or emailed to Liheap2@okdhs.org, or submitted by letter to Oklahoma Human Services, Attention LIHEAP, P.O. Box 25352, Oklahoma City, OK 73125-0352.
Public Hearing
Oklahoma Human Services is seeking feedback on its LIHEAP state plan. The public hearing will occur at 11 a.m. on Sept. 9, 2023. The meeting will occur at Sequoyah Memorial office building, Room C48 (basement), 2400 N. Lincoln Blvd, Oklahoma City.
Written submissions are acceptable and encouraged and may be sent via email to Liheap2@okdhs.org or submitted by letter to Oklahoma Human Services, Attention LIHEAP, P.O. Box 25352, Oklahoma City, OK 73125-0352.
Any submissions received after Aug. 9, 2023 will be considered for the next federal fiscal year 2024 state plan.
Learn of other resources that may be of assistance.
Weatherization Assistance Program (WAP) is operated with funds from the U.S. Department of Energy (DOE, and the U.S. Department Health and Human Services (LIHEAP). WAP is designed to help low-income households control their energy cost through installation of weatherization materials and education. Oklahoma Human Services contracts with the Oklahoma Department of Commerce (ODOC) to provide weatherization services for eligible families.
Department of Commerce Weatherization Contact:
Kayla Cornett
Energy Programs Planner
Community Development, ODOC
Email: Kayla.Cornett@okcommerce.gov
Amanda Marcott-Thottunkal
Director of Energy and Empowerment Programs
Community Development, ODOC
Email: Amanda.Marcott-Thotunkal@OKcommerce.gov
Phone: 1-800-879-6552
Broadcast Message
OKDHS will stop accepting LIHEAP Summer Cooling and LIHWAP applications at midnight Friday, August 11, 2023. If you have applied online at www.okdhslive.org prior to that date, you can continue turning in verification: • at any local DHS field office, • fax it to (405) 325-7155, include the case number and name, • online at OKDHSLIVE.org and click on Fast Pass Verification Upload button so it can be indexed to the case record.
The Low-income Energy Assistance Program accepts public comment. Public comment can be submitted at LIHEAP2@okdhs.org or via postal mail at PO BOX 25352, Oklahoma City, OK 73125.
