Licensing specialists, supervisors and regional program managers are located throughout the state in DHS county offices. 
Licensing staff are responsible for:

• Accepting applications and approving recommendations for licensure of child care providers
  and programs;
• Monitoring programs a minimum of three times annually for compliance with licensing
  requirements and Stars quality criteria;
• Investigating complaints;
• Recommending revocation of a license or denial of an application when a program fails to meet or
  maintain requirements;
• Maintaining information on a database for accountability and parent referrals; and
• Maintaining involvement in community child care issues and promoting
  public awareness.