Benefits Help
Address and Phone
This page will display address and phone information that we have on file for the applicant. You can change any information that is incorrect or needs to be added. You must have a mailing address on file with us. The home address is optional. If you need to delete the home address, select the checkbox that is above the home address. This will delete thataddress from your records. You can also enter a home or other type of phone, and an e-mail address. Once you are done, then click the "Next" button.
Household Members
This page will display the members that are currently part of your household. You can remove people from your household. To the right of the person listed is a “Remove” button for each person except the payee or guardian. Newly added people show a "Change" button. Select "Change" to update the information for newly added people. If you need to add people to your household, then select "Yes" to the question at the bottom asking if anyone else lives in your home. This will take you to a screen where you can add people or restore people previously removed from your household.
New or Change Household Members
If you are adding a person, please complete the information and click “Next”. If you do not want to provide a SSN online, select the box stating that you prefer not to declare a SSN. If you do not provide an SSN, this person may not be included in TANF, food benefits or medical benefits until a Social Security Number or proof of application for a Social Security Number is provided.
If you are adding an Undocumented Alien or prefer not to say, then this person may not be included in the TANF, food benefits, child care benefit or medical benefit until Citizenship Status has been declared and/or verified.
If you are changing a person, the information we currently have will show. Make your changes, then click “Next”.
Person in Long Term Care Facility
You will see this page if someone is currently in a Long Term Care Facility. Select whether they are still in a facility. If they are not, you must answer when the person left and where he orshe now resides.
People Relationships
This page will allow you to set the relationships between people.
You will see a person’s icon and name on the left, the other person on the right, and a drop down list between them. Select the appropriate relation and click “Next”.
Pregnancy
This page will allow you to select any people who are pregnant. Only female members age 10 and over will be in the list. If a member is pregnant, select the expected number of children and estimated date of delivery.
Permanently Disabled
For SNAP food benefits, a permanently disabled person is someone who receives one or more of these:
- Social Security disability payments or Supplemental Security Income (SSI) disability payments;
- 100% rated VA disability pension;
- a disability retirement pension from a government agency
For SoonerCare (Medicaid), a permanently disabled person is someone who receives Supplemental Security Income (SSI) or Social Security disability payments.
Household Summary
This page will give you a summary of all people in the case. If you need to make a change, select “Change” from the bottom and complete the information.
Employment
This page will give you a summary of household members and their employment, if any. To add an employer to the household member, click ”Add” to the right of the household member. If you need to make a change, select change to the right of the person and alter the employment information.
New Employment
This page will allow you to add a new employer.
Change Employment
This page will allow you to change any kind of employment information. To delete a job, check “Check here to delete this job”. You must also provide the date employment ended in the end date text box.
Self-Employment
This page will allow you to add new self-employment.
New Self-Employment
This page will give you a summary of household members and their self-employment, if any. To add any self-employment to the household member, click “Add” to the right of the household member. To make a change, select “Change” to the right of the person and update the self-employment information.
Change Self Employment
This page will allow you to change any kind of self-employment information. To delete self-employment select “Check here to delete this self-employment”. You must also provide the date self-employment ended in the end date text box.
Unearned Income
This page will allow you to add or change unearned income that household members may have. Typical types of unearned income are Veteran's Benefits, SSI, Social Security or child support. To add unearned income to a member, click “Add” to the right of the member. To change listed unearned income, click “Change” and make the necessary changes.
Income Summary
This page summarizes all the people in the case and their income. If you need to make a change, select “Change” from the bottom and update the information.
Expenses
This page will give you a summary of household members and their expenses, if any. To add an expense to a household member, click ”Add” to the right of the household member. To make a change, select “Change” to the person's right and alter the expense information.
Change or Add Expenses
This page will let you change a household member’s expenses. Enter the amount in whole US dollars next to the corresponding expense and click ”Next”.
Household Expenses
This page will let you add household expenses. Enter the amount in whole US dollars next to the corresponding household expense and click ”Next”.
Insurance
This page will show a list of all insurance companies associated with the household. Any listed will give you the opportunity to change it. If none are listed, click “Add” and complete the information. When finished working with the insurance section, click ”Next”.
Add Insurance
This page will allow you to select an insurance company that you have coverage through. If yours is not listed, you can select “Other” from the drop-down and add the new policy. When finished, click “Next”.
Change Insurance
This page will allow you to delete insurance. If you need to change insurance, delete the one on record, if it is no longer applicable, and then add the new insurance.
Household Resources
This will show a list of resources on file for each person. Resources include assets such as checking or savings accounts, cars, burial policies, and other.
To change or delete resource information, click “Change” next to their name. To add a resource, select “Add”. When you are done working with the resource information, select “Next”.
Change Household Resources
This page will let you change a household resource. Enter the amount in whole US dollars next to the corresponding resource and click “Next”.
Real Estate
This page will show the information on file for your real estate. You can make any changes if necessary.
Bought or Sold Resources
This page will show a list of household members. Check the people who have bought, sold, traded, or given away any resources.
Request Benefits page
This page will show a list of benefits available to you. If the benefit you want is greyed out, then someone else in the household already receives that benefit. You must contact your local Oklahoma Human Services Center to be added to that benefit. There is also a quick eligibility assessment that is run. It will let you know if you are “potentially eligible” to receive SNAP and Medical. Even if the assessment says you may not be eligible, you still have the right to apply.
Education and Training
You must provide your Training and Education. Answer if each household member is currently attending school. Also provide their last grade completed and name of school.
If your case includes TANF, you must state that you read and understand the information to continue receiving TANF. If you cannot read the page or do not understand it, please contact your local Oklahoma Human Services Center for assistance.
Incapacitated
This page will allow you to select the people who are incapacitated. Children do not appear in the incapacitated section.
Immunization
This page will list the immunization levels we have on file for the children listed. You can change the status, if necessary.
You are required to select that you understand you must provide verification of immunization for children who are not attending school or going to a licensed child care provider, and that failure to do so will result in a 25% reduction of the TANF payment standard.
Lump Sum
This page will allow you to check that you read and understand the Lump sum policy.
Fleeing Felon
This page will allow you to set the relationships between people.
You will see a person’s icon and name on the left, the other person on the right, and a drop down list between them. Select the appropriate relation and click “Next”.
Child Support Cooperation
This page will allow you to select whether you want to cooperate with child support.
Absent Parent
This page will allow you to select whether there are absent parents.
New Absent Parent
This page will allow you to enter a new Absent Parent to your household.
Change Absent Parent
This page will allow you to change Absent Parent information.
Child Care
This page will allow you to view or change the day care that you receive.
New Child Care
This page will allow you to add a day care.
Change Child Care
This page will allow you to change a day care.
Child Care Need
This page will allow you to indicate a need for child care.
Signature Page
This is the signature page.
