340:50-5-106. Oklahoma Supplemental Nutrition Assistance Program Works (OK SNAP WORKS)
Oklahoma Human Services (OKDHS) operates a voluntary employment and training program, OK SNAP Works, per Section 273.7(e)(5) of Title 7 of the Code of Federal Regulations (7 C.F.R. § 273.7(e)(5)). OK SNAP Works intends to help food benefit recipients, especially able-bodied adults without dependents (ABAWD), become involved in meaningful, work-related activities that lead to paid employment and enable them to achieve or maintain economic self-support.
(1) Participant Information. OK SNAP Works is available to adults who receive SNAP benefits and live in an area served by an OKDHS contracted service provider. • 1
(2) Worker responsibilities. It is the worker's responsibility to:
(A) inform the applicant or recipient that:
(i) participation in OK SNAP Works is voluntary; and
(ii) any non-exempt ABAWD in the household who is not complying with ABAWD work requirements, per Oklahoma Administrative Code (OAC) 340:50-5-100 is automatically referred to OK SNAP Works;
(B) ask if any exempt adult household member wants to voluntarily participate in OK SNAP Works; and
(C) send a referral to the Adult and Family Services OK SNAP Works coordinator for: • 2
(i) non-exempt ABAWDs who are not complying with ABAWD work requirements, per OAC 340:50-5-100; and
(ii) other SNAP recipients who express an interest in participating in OK SNAP Works.
(3) Intake and case management services. The OK SNAP Works coordinator sends a referral to the contracted service provider to initiate the intake process and case management services.
(A) Case management services and activities must be provided to all participants and must directly support their participation in OK SNAP Works. Case management services may include, but are not limited to:
(i) comprehensive intake assessments;
(ii) individualized service plans;
(iii) progress monitoring; and
(iv) coordination with service providers.
(B) After receiving a referral, the provider's staff schedules referred work registrants for an orientation and comprehensive assessment.
(C) Following orientation and assessment, each participant has an assessment interview to explore the participant's:
(i) employment and training needs and barriers;
(ii) communication and employment-related skills;
(iii) education and employment history; and
(iv) career interests.
(D) The provider enrolls each participant in at least one component, per (4) of this Section, and continues to provide case management services to address his or her employment barriers.
(4) OK SNAP Works component assignments. OK SNAP Works components include supervised job search, job search training, educational services, vocational training, Workfare for non-exempt ABAWDs only, work experience, and job retention services.
(A) Supervised job search component. Supervised job search is a component that provides structured activities to help participants seek and obtain suitable employment. These activities occur at approved locations where the participant is supervised and timeliness is tracked, per 7 C.F.R. § 273.7(e)(2)(i).
(B) Job search training component. Job search training is a component that enhances the participant's job readiness and may include employability assessment, training in techniques to increase employability, job placement services, or other direct training or support activities, per 7 C.F.R. § 273.7(e)(2)(ii).
(i) does not have a high school diploma or equivalency certificate;
(ii) has literacy issues; or
(iii) needs to learn or improve English language skills.
(D) Vocational training component. Participants may receive vocational training when assessments indicate training is needed to enhance employability or when industry-specific training is needed as part of a job placement program.
(E) Workfare component. Workfare is a work component only available to non-exempt ABAWDs. Participants work in a public service or a private, non-profit agency to obtain skills necessary to enhance employability or develop skills required for job placement.
(F) Work experience. The work experience component is designed to improve participant employability through actual work experience and training. The goal of work experience is to enable participants to move into regular employment. Work experience is a planned, structured learning experience that takes place in a workplace for a limited time period. A work experience program may include a work activity or a work-based learning program.
(i) A work activity gives the participant the opportunity to acquire the general skills, knowledge, and work habits necessary to obtain employment.
(ii) A work-based learning program may include internships, pre-apprenticeships, apprenticeships, customized training, transitional jobs, incumbent worker training, and on-the job training as defined by the Workforce Innovation and Opportunity Act.
(G) Job retention component. The job retention component helps participants who secured employment after or while receiving OK SNAP Works services to achieve satisfactory performance, retain employment, and increase earnings over time. A participant may receive case management, job coaching, dependent care assistance, and transportation assistance, per 7 C.F.R. § 273.7(e)(2)(vi). This component must last for at least 30-calendar days but no more than 90-calendar days. There is no limit to the number of times a person may receive job retention services as long as the person re-engages with OK SNAP Works prior to obtaining new employment.
(5) Supportive services. Supportive services are provided to a participant when necessary and directly related to his or her ability to participate in the assigned OK SNAP Works component. OKDHS authorizes payments for supportive services that may include, but are not limited to, covering the cost of: • 3
(A) child care under special circumstances. When child care is needed after assessment, the contracted service provider assists the client in completing a child care application. The application is sent to the OK SNAP Works coordinator to determine eligibility, per OAC 340:40;
(E) personal safety items;
(F) books or training manuals;
(G) transportation, such as bus tickets, public transportation passes, taxi cabs, sharing rides, or gas vouchers; or
(H) other equipment deemed necessary for participation.
(6) Contractor responsibility. The contracted service provider tracks participation and informs the OK SNAP Works coordinator of all referred persons' participation status, outcome performance measures, and, no later than October 1, 2021, when the provider determines that a referred person is ill-suited for an assigned component. When a referred person fails to participate in OK SNAP Works following a referral, or the provider determines that a referred person is ill-suited for a component, contracted staff notifies the OK SNAP Works coordinator within 10-calendar days of the non-participation or the provider determination. In a provider determination notification, the contracted provider must include the reason for the provider determination and may give input on the most appropriate next step for the participant.
(7) OK SNAP Works coordinator responsibilities. The OK SNAP Works coordinator monitors the contracted service provider's performance in operating the OK SNAP Works Program, initiates provider referrals, responds to provider determinations, and determines participants' child care subsidy eligibility. • 4
(A) At the household or worker's request, the OK SNAP coordinator provides verification of a participant's monthly hours spent in the program. • 5
(B) When the OK SNAP Works coordinator receives a provider determination that a participant is ill-suited for a component and recommends another component, the OK SNAP Works coordinator may allow the provider to enroll the participant in another component that better aligns with the participant's employment barriers or needs. When the participant is enrolled in another component, no further action is needed regarding the provider determination.
(C) When the OK SNAP Works coordinator receives a provider determination and decides not to allow the provider to reassign the participant, or the provider does not offer a suitable component, the OK SNAP Works coordinator must notify the participant within 10-calendar days of the provider determination. • 6
(i) When the participant is an ABAWD, per OAC 340:50-5-100, the OK SNAP Works coordinator informs the participant that he or she will start accruing countable months toward the three-month participation time limit. The countable months begin with the next full month following the notification month, unless the participant:
(I) fulfills the work requirement, per OAC 340:50-5-100(a);
(II) has good cause; or
(III) is otherwise exempt from the ABAWD requirements.
(ii) No later than the next certification renewal after receiving a provider determination, or at the participant request, the OK SNAP Works coordinator must:
(I) reassess whether the participant is physically and mentally capable of participating, per OAC 340: 50-5-86(4);
(II) refer the participant to an appropriate component with another OK SNAP Works provider; or
(III) coordinate with other federal, state, and local workforce or assistance programs to identify work opportunities or assistance for the participant.
INSTRUCTIONS TO STAFF 340:50-5-106
1. Oklahoma Supplemental Nutrition Assistance Program Works (OK SNAP Works) is currently operated by contracted service providers in Oklahoma and Tulsa counties. Providers may accept participants from the counties that border these counties.
2. The Quest article "OK SNAP Works Referral Process" explains how to make a referral.
3. The OK SNAP Works coordinator and contracted service providers handle expense reimbursement.
4. The OK SNAP Works coordinator monitors contracted service providers' operation of the OK SNAP Works program by:
(1) conducting annual management evaluations;
(2) reviewing the accuracy and timeliness of monthly reports; and
(3) providing performance feedback.
5. The worker or participant may obtain verification by emailing email@example.com.
6. The OK SNAP Works coordinator must document how the participant was notified of a provider determination and what next step was decided in Family Assistance/Client Services (FACS) case notes.