(a) The purpose of this Subchapter is to describe the Department of Human Services (DHS) administrative hearing process.
(b) Hearings are intended to:
(1) safeguard the rights and interests of individual clients by affording them due process;
(2) correct improper actions taken by DHS; and
(3) contribute to uniformity in the application of law and policy.
(c) The hearing process is not a substitute for proper and efficient program administration by DHS.