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Library: Policy

317:35-18-10. Disenrollment (voluntary and involuntary)

Revised 6-25-12

(a) A participant may voluntarily disenroll from PACE at any time without cause however, the effective date of disenrollment must be the last day of the month that the participant elects to disenroll.

(b) A participant may be involuntarily disenrolled for any of the following reasons:

  • (1) The participant/caregiver or guardian fails to pay, or to make satisfactory arrangements to pay, any premium due the PACE organization after a 30-day grace period.

  • (2) The participant/caregiver or guardian engages in disruptive or threatening behavior, as described in subsection (c) of this section.

  • (3) The participant moves out of the PACE program service area or is out of the service area for more than 30 consecutive days, unless the PACE organization agrees to a longer absence due to extenuating circumstances.

  • (4) The participant is determined to no longer meet the SoonerCare nursing facility level of care requirements and is not deemed eligible.

  • (5) The PACE program agreement with CMS and OHCA is not renewed or is terminated.

  • (6) The PACE organization is unable to offer health care services due to the loss of State licenses or contracts with outside providers.

(c) A participant may be involuntarily disenrolled for disruptive or threatening behavior.  For purposes of this section, a participant who engages in disruptive or threatening behavior refers to a participant who exhibits either of the following:

  • (1) A participant whose behavior jeopardizes his or her health or safety, or the safety of others; or

  • (2) A participant with decision-making capacity who consistently refuses to comply with his or her individual plan of care or the terms of the PACE enrollment agreement.

(d) If a PACE organization proposes to disenroll a participant who is disruptive or threatening, the organization must document the following information in the participant's  medical record:

  • (1) The reasons for proposing to disenroll the participant.

  • (2) All efforts to remedy the situation.

(e) A participant may be disenrolled involuntarily for noncompliant behavior.

  • (1) PACE organization may not disenroll a PACE participant on the grounds that the participant has engaged in noncompliant behavior if the behavior is related to a mental or physical condition of the participant, unless the participant's behavior jeopardizes his or her health or safety, or the safety of others.

  • (2) For purposes of this section, noncompliant behavior includes repeated noncompliance with medical advice and repeated failure to keep appointments.

(f) Before an involuntary disenrollment is effective, OHCA will review the participant's medical record and determine in a timely manner that the PACE organization has adequately documented acceptable grounds for disenrollment.

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