Skip to main content

Agency Rate Packet

A new and improved Agency Rate Packet experience.

The Agency Rate Packet provides updated annual billing documentation for shared services and products to meet OMES’ ongoing commitment to transparent reporting.

True-ups are now performed twice yearly to increase accuracy and visibility. By making these projections available a full quarter earlier than previous budget cycles, OMES aims to spend more time working with agencies to receive feedback, make any necessary adjustments and come to an agreement.

EXPLORE THE PROCESS

Step 1 - Cycle 1 True-Up
March
Baseline true-up posted to the STAR with detail file included for agency review.
Step 2 - Agency Review
March to April 15th
Agencies review draft quantities and submit FY 2025 changes by Monday, April 15th, via ServiceNow or designated account representative. Any request submitted after Monday, April 15th, will be reviewed and processed based on true-up frequency ability.
Step 3 - Cycle 2 True-Up
June
Second true-up based on agency feedback posted to STAR with detail file included for agency review.
Step 4 - Agreement Execution
July
Agencies sign Appendix C.
Step 5 - Monthly Billing
August
Billing to agencies for services rendered in July.