Incident Reporting

Oklahoma Department of Human Services

Developmental Disabilities Services

Sequoyah Memorial Office Building
PO Box 25352
Oklahoma City, OK 73125-9907

PH: (405) 521-3571 FX: (405) 522-3037  www.okdhs.org

Administrative Letter 21-02

September 2, 2020

Dear Provider:

The electronic provider incident reporting system will be unavailable the weekend of September 11 through 13, 2020.To ensure timely submittal, all known incidents must be submitted prior to 5:30 p.m. on September 11. For incidents that occur between

September 11 through 13, you may resume electronic reporting the next available business day, Monday, September 14, 2020.

During the current pandemic period, reporting requirements for critical incidents must occur within three (3) business days of observing or discovering the incident.If staff is not present and the incident is discovered, use the 'date discovered' as the 'date of the incident'.

If at any time technical difficulties prevent you from submitting an incident report within required time frames, contact DDS.Support@okdhs.org to resolve the issue. When you are able to submit the incident, note the reason for the delay in the Action Taken section.

For questions or guidance regarding incident management, contact Tina.Chance@okdhs.org or (405) 208-1449.

Thank you,

Beth Scrutchins, Director

Developmental Disabilities Services