CD-PASS Update: Public Partnerships Enrollment and Payroll Processing
July 1, 2014
The ADvantage Administration has received significant feedback from Case Managers, Members, and Personal Service Assistants about the enrollment and customer services at Public Partnerships, LLC (PPL). As a result, PPL has been taking significant steps to resolve reported issues, modifying the enrollment and customer service processes in order to better meet the needs of our Members.
As the primary link to Members, it is clear that Case Managers and Supervisors would benefit from up-to-date information about how the enrollment and customer service process should work. Public Partnerships, LLC, in coordination with the ADvantage Administration, is hosting a web-based training for Case Managers and Supervisors on these processes
Topic: Public Partnerships, LLC
Date: Tuesday, July 8, 2014
Time: 3:00 pm – 4:30 pm, Central Daylight Time
Meeting Number: 766 901 888
Meeting Password: ppl
All Case Managers providing services to CD-PASS Members are encouraged to participate. No pre-registration is required. To participate in the training, just follow the instructions below:
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To join the online meeting
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1. Go to https://pcgus.webex.com/pcgus/j.php?MTID=m91374e9ce31c5cf17a55eac9a1368901
2. If requested, enter your name and email address.
3. If a password is required, enter the meeting password: ppl
4. Click "Join".
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To join the audio conference
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1.888.866.0650 ID: 98449164
If you have any questions regarding the information provided above, please feel free to contact us via Smarter Mail at: aauproviderquestion@aau.okdhs.org
Public Partnerships, LLC, in coordination with the ADvantage Administration, is hosting a web-based training for Case Managers and Supervisors on the enrollment and customer service processes.
For more information, please see the attached ADvantage Update. If you have any questions or concerns, please contact us at Provider Questions via your Smarter Mail account.
DHS/ADvantage
