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Provider Update: August 4, 2016

EVV Weekly Provider Assistance Calls, 835 Uploads, CM Scheduling

1.    Medicaid Services Unit - ADvantage Administration announces the return of our Weekly Provider Assistance Calls, with our new EVV contractor, First Data.

The purpose of the teleconference is to address technical issues providers may experience in using the AuthentiCare software and to provide opportunities to address user concerns.  Ultimately, this will also serve as a platform to discuss system upgrades, and to discuss the implementation of scheduled program initiatives.  

The "Provider Call" will take place every Thursday at 9am CT. Providers can join by calling 1-877-304-0076 code 3473210

2.    835 remittance files are now to be received by the provider and uploaded into the EVV system as of7/1/2016as a mandatory waiver requirement for all Case Management and Home Care Providers, both serving ADvantage and State Plan Personal Care Members.

If your Provider Agency is not receiving electronic 835s, you must apply with the Oklahoma Health Care Authority (OHCA) to receive electronic remittance advice (RA) as soon as possible. The completion of an EDI application must occur prior to receiving RA in this format. Please contact your area OHCA representative, should you need assistance in applying to receive the 835 file.

Begin uploading 835 remittances into the AuthentiCare system as soon as possible.

3.    Mandatory Case Management Scheduling will begin 9/1/2016. Please make certain your Case Management is scheduled in the AuthentiCare System. We understand that requirement is a great concern to Providers, and we want reporting for our program to maintain its data integrity. Provider cooperation with this mandatory requirement is necessary for data accuracy.

Please contact us with any questions/concerns at

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