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MEDIA ALERT: Oklahoma Human Services Mobile Offices deployed to storm-affected areas

Wednesday, May 01, 2024

Mobile Office Crisis Response:

Over the past month, Oklahoma Human Services has been perfecting a Mobile Office experience for our customers. Each Mobile Office contains all amenities found in any county office and is staffed by experienced Family Services Specialists who can serve community members who participate in the food (Supplementary Nutrition Assistance Program, SNAP), medical and childcare subsidy assistance programs. Mobile Office staff can process new applications, complete reviews and changes for active cases, issue EBT cards, receive documents and answer client questions.

Two Mobile Offices have been traveling the state to serve local community residents but were also designed to offer crisis response, when needed.

Mobile Office Crisis Locations:

The Oklahoma Office of Emergency Management is coordinating with Oklahoma Human Services to deploy the Mobile Offices to storm-affected areas. Mobile Offices will be stationed in the following locations:

  • Murray County – 9 a.m. to 4 p.m., May 1-3, Murray County Expo Center, 3490 State Hwy 7 in Sulphur
  • Hughes County – 9 a.m. to 4 p.m., May 1-3, Church of the Nazarene, 323 South Oak Street in Holdenville

Future locations will also be posted on the Mobile Office calendar at https://oklahoma.gov/okdhs/library/calendarmobile.html.

Quote from Deb Smith, Deputy Director of Oklahoma Human Services and Director of Adult and Family Services:

"Our hearts are absolutely broken for our neighbors who have lost their loved ones, homes and workplaces in these devastating storms," said Deb Smith, Deputy Director of Oklahoma Human Services and Director of Adult and Family Services. "We know our neighbors will need help to recover, so we are deploying every resource available to us. Our Mobile Office staff stand ready to serve individuals in these communities and to offer hope in such difficult circumstances."

About Oklahoma Human Services’ Mobile Offices:

Prior to these emergencies, Oklahoma Human Services was conducting a soft launch of our Mobile Offices to perfect the customer experience and intended to do a formal launch announcement in the coming weeks.

Two Mobile Offices will travel the state to serve local community residents. Each bus is staffed by a licensed driver, office supervisor and two eligibility workers who can process new applications, complete reviews and changes for active cases, issue EBT cards, receive documents and answer client questions.

To learn more about Mobile Office events across the state, visit the calendar online at https://oklahoma.gov/okdhs/library/calendarmobile.html

Last Modified on May 01, 2024